Official Panasonic DP-UB820/824 Owner's Thread (No Price Talk) - Page 185 - AVS Forum | Home Theater Discussions And Reviews
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post #5521 of 5785 Old 08-22-2019, 05:22 AM
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Quote:
Originally Posted by claw View Post
Try changing YCbCr to Auto and leave the rest as listed.
An update on my ongoing issue:

Changing YCbCr to Auto as you suggested helped but did not completely solve the problem. With my normal configuration, the UB820 will play UHD HDR discs at 4K/24fps, but will drop either the resolution or HDR when playing Netflix at 60fps. However, if I bypass the receiver (Denon X3400H) then Netflix works properly at 4K HDR. It’s not the cable or receiver, as my ATV4K works without any issues with the same cables and using the same input.

As a workaround I can use this configuration and send the audio only through the second HDMI output, but would prefer not to.

Any further suggestions will be appreciated.
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post #5522 of 5785 Old 08-22-2019, 06:53 AM
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Quote:
Originally Posted by Dominic Chan View Post
An update on my ongoing issue:

Changing YCbCr to Auto as you suggested helped but did not completely solve the problem. With my normal configuration, the UB820 will play UHD HDR discs at 4K/24fps, but will drop either the resolution or HDR when playing Netflix at 60fps. However, if I bypass the receiver (Denon X3400H) then Netflix works properly at 4K HDR. It’s not the cable or receiver, as my ATV4K works without any issues with the same cables and using the same input.

As a workaround I can use this configuration and send the audio only through the second HDMI output, but would prefer not to.

Any further suggestions will be appreciated.
You have the X3400H setting for 4K Signal Format set to Enhanced? The default value is Standard that won't support 4K60 HDR.
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JVC RS500|LG B7A OLED|Denon X6400H/X4200W|Panasonic UB820|Two Oppo 203|Samsung K8500|Apple TV 4K|HDfury Diva/Vertex/Linker/Integral
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post #5523 of 5785 Old 08-22-2019, 07:15 AM
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Originally Posted by bobknavs View Post
I concur.

However, Monoprice isn't the only source of inexpensive certified premium HDMI cables out there. Example: https://www.amazon.com/Cable-Matters...tronics&sr=1-1 I'm using one of those because I wanted white.

I have read some complaints about QC for the Monoprice cables, but it's not something I have experienced personally. (I haven't bought a large number of HDMI cables, I admit.)

I received one bad certified premium cable from Monoprice -- it failed immediately upon receipt. Since their cables have a lifetime warranty, it really wasn't a major issue. Once I opened a ticket with them, a new cable was shipped very quickly and I was not even required to ship back the defective item -- it went into the trash.


Since their cables are so inexpensive, I keep at least one spare in stock "just in case".
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post #5524 of 5785 Old 08-22-2019, 07:53 AM
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Quote:
Originally Posted by claw View Post
You have the X3400H setting for 4K Signal Format set to Enhanced? The default value is Standard that won't support 4K60 HDR.
A BIG thank you to @claw . This fixed the problem.

I didn't investigate the receiver as the default setting works without any issues with the ATV 4K60 HDR at 4:2:2.
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post #5525 of 5785 Old 08-22-2019, 09:11 AM
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Originally Posted by Fox View Post
I'm curious about this, according to this https://en.wikipedia.org/wiki/Dolby_Atmos atmos supports 5.1.



I'll test soon and report back.



Sorry took me a few days, but I watched Captain Marvel last night and it reported DDHD+ (I think) it was not Atmos. I assume its related to how I set the AVR up with 5.1 sound, guess I need to get more speakers


In an unrelated note, any idea why when I set the HDR optimizer for one movie it seems to not be using the same settings for the next?
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post #5526 of 5785 Old 08-22-2019, 11:56 AM
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@claw You rascal, always swooping in with the answer. @Dominic Chan Thanks for posting what fixed it. Curious if that affects my X6300? I don't really stream so I haven't tested it. Either way, thanks for posting the fix.
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post #5527 of 5785 Old 08-22-2019, 12:03 PM
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Quote:
Originally Posted by Fox View Post
Sorry took me a few days, but I watched Captain Marvel last night and it reported DDHD+ (I think) it was not Atmos. I assume its related to how I set the AVR up with 5.1 sound, guess I need to get more speakers
More speakers never hurt anyone.
Quote:
In an unrelated note, any idea why when I set the HDR optimizer for one movie it seems to not be using the same settings for the next?
That is strange. The settings should be persistent. If you try two different 4K discs the settings should remain the same.

Quote:
Originally Posted by jklow888 View Post
Over the past 2 days I've setup my UB820 with my Epson 6050/9400 but I cannot get 4K HDR + 1080P to play together without getting an over saturated picture in one or the other (so setup for 4K, 1080P is heavy in red and setup for 1080P, 4K is heavy in red).

Its not a cable problem as I initially started with a 4K cable for Video out to the PJ and a high speed 1.4 cable for audio out to my 1.4 pre-pro. In this config I get 4K HDR as expected but 1080P is very red. If I explicitly set output to 1080P then I get 1080P but shouldn't the UB820 send the right signal and the PJ should display it without a red push ?

Next I tried the following - I left the 4K on video out to HDMI1 and set on the UB820 video + audio output via Audio out to my pre-pro and then a 1.4 HDMI cable to HDMI2 on the PJ. The problem per the warning/note is that if a non-4K device is detected, it will only output 1080P. So a 1080P disc shows per correct saturation/colors as does the 4K disc but the 4K disc shows SDR so not getting HDR.

Can anyone (hopefully with the same combination of an Epson 6050/9400 + UB820 ?) advise what I am doing wrong ? I'd like to get HDR + SDR via the 4K video output cable and then audio to my pre-pro. As the majority of our use is movies, it looks like if I want to use any 1080P devices (like a gaming console) I am going to have connect/disconnect the 1.4 HDMI cable to my PJ HDMI2 ?

And before anyone suggests, no - can't upgrade the pre-pro for 4K pass through !

[Edit] firmware is 1.55 out of the box
I do not have an Epson but my JVC projector requires different settings for 4K & HD (Rec 709 vs BT2020, Gamma, etc). I have to change them every time I switch but I have it saved to a User mode for one-touch recall. Are you changing these projector settings also? Is it possible your projector is holding onto the 4K settings when switching back to HD or vice versa?
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post #5528 of 5785 Old 08-22-2019, 12:47 PM
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Quote:
Originally Posted by Dreamliner View Post
@claw You rascal, always swooping in with the answer. @Dominic Chan Thanks for posting what fixed it. Curious if that affects my X6300? I don't really stream so I haven't tested it. Either way, thanks for posting the fix.
Denon xx300 series do not have this setting (at least 4300 and below don't), so you don't have to worry about it. I believe this setting was added beginning with the 400 series.

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post #5529 of 5785 Old 08-22-2019, 01:22 PM
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I am new to the UB820, I have a benQ 1080P projector, was wondering if I set to HDR/BT2020 or SDR/BT2020?

Does setting the HDR/BT2020 make the AVR convert the signal and SDR will do let the UB820 do the conversion?

Or maybe it detects there isn't HDR display in the chain and it doesn't matter?

Just trying to understand, thanks


BTW any other settings I should be looking at playing 4K UHD discs on 1080P display?
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post #5530 of 5785 Old 08-22-2019, 01:26 PM
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Quote:
Originally Posted by PoorSignal View Post
I am new to the UB820, I have a benQ 1080P projector, was wondering if I set to HDR/BT2020 or SDR/BT2020?

Does setting the HDR/BT2020 make the AVR convert the signal and SDR will do let the UB820 do the conversion?

Or maybe it detects there isn't HDR display in the chain and it doesn't matter?

Just trying to understand, thanks


BTW any other settings I should be looking at playing 4K UHD discs on 1080P display?
What was discussed was for JVC projectors. If your projector is 1080p SDR then the UB820 will only send SDR Rec709, not BT2020
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post #5531 of 5785 Old 08-22-2019, 04:33 PM
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re: the HDR handling
For the JVC RS400U projector would I see a noticeable difference with the Panny 820 UHD than with the Panny UHD player UB900? Also does it also have the improvement on streaming (Netflix, Amazon Prime) ?
Also is the 820's handling of DLNA home network stored movies better than the 900 (which stinks)

Sorry for note reading through the thread before asking(but it's long)
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post #5532 of 5785 Old 08-22-2019, 04:37 PM
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Quote:
Originally Posted by tngiloy View Post
I'm assuming you are using 'premium certified' cables. The cables need to have this label. These can be bought for cheap at Amazon or Monoprice. If you are using cables with this label on the package and the problem persists then you may want to try this hard reset procedure.
This procedure for a 'hard reset' was posted a week ago by another poster who got it from Panasonic tech. Read his steps all the way thru since it seems the last part conflicts with the first step.
1. Turn the unit on.
2. Press and hold [OK], the [Y - Yellow] button and the [B - Blue] button on the remote control at the same time for more than 5 seconds. “00 RET” is displayed on the unit’s display.
3. Press [►] right repeatedly on the remote control until “08 FIN” is displayed on the unit’s display.
4. Press and hold [OK] for more than 5 seconds.

This resulted in a scrolly list of selections, but no "08 FIN" appeared, think it had 7, 10 but no 8.

After a bit of swearing, I decided to try with the unit powered OFF - and lo and behold, scrolly list with "08 FIN" this time.


I would also remove all connections from the 820 during this procedure. The OP didn't say whether it reset all setting to factory default, but you may want to jot them down just in case.
1. Did factory reset.
2. Replaced cables with two newly purchased Monoprice premium certified cables.
3. Reconfigured so that audio is going to AVR and video is going to LG TV.

Played disc... made it 1:44:50 into the movie (movie nearly over)... screen goes black, audio continues to play. Click open button on remote and after a few seconds of the tray opening the player menu shows up. Close the tray and movie continues playback like nothing happened.

I realized that Veira link was not disabled so I turned that off, not sure if it will do anything.

At this point it seems that I either have a defective TV or TV input (none of my other sources ever have problems) the BD player is defective or there is an incompatibility between devices.

Calling Panasonic tomorrow.
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post #5533 of 5785 Old 08-22-2019, 05:20 PM
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Quote:
Originally Posted by Dominic Chan View Post
A BIG thank you to @claw . This fixed the problem.

I didn't investigate the receiver as the default setting works without any issues with the ATV 4K60 HDR at 4:2:2.
Seriously, the amount of issues the utter XXXp show the 4k HDMI era has been is just incredible. The idea that the receiver is HDCP 2.2 / Enhanced capable, but for some idiotic reason they don't have it on by default just boggles my mind. Sony did the same with their 4k projectors. It is utter insanity. And wastes so many peoples time.

I can't even think of this in terms of analogy that makes any sense. Say having a new laptop with USB3 ports, but the bios sets all ports to be USB2 only unless you go to the bios and update each port.
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post #5534 of 5785 Old 08-22-2019, 06:06 PM
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Something has been bugging my about my UB820. It's ultimately a minor thing and I am 99.999% sure it's just the way it it is...

Why do we have to press the status button twice to get any kind of useful info? One press just shows that the movie is a BD or a UHD, and shows the output resolution along with whether (if you're playing a 4K movie) its HDR or Dolby Vision. It takes TWO presses to show anything of real use like elapsed time or chapter number, etc. However everything from the first press is still there, the second press just adds info. Why not just show all this info in one press?

I don't suppose there is a way to get it to show the useful info in one press is there?
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post #5535 of 5785 Old 08-22-2019, 06:21 PM
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Quote:
Originally Posted by cgott42 View Post
re: the HDR handling
For the JVC RS400U projector would I see a noticeable difference with the Panny 820 UHD than with the Panny UHD player UB900? Also does it also have the improvement on streaming (Netflix, Amazon Prime) ?
Also is the 820's handling of DLNA home network stored movies better than the 900 (which stinks)

Sorry for note reading through the thread before asking(but it's long)
I also have a RS400. The UB820 is LEAGUES better than the UB900. I upgraded from the UB900 and couldn't be happier. I was using the UB900 with a HD Fury Vertex for SDR2020. The UB820 will do that all on it's own. Even if you choose HDR, the HDR Optimizer makes it worth it.

Here is my guide for optimal RS400 & UB820 settings. (clicky)

No idea on DLNA or streaming. I still maintain a dedicated streamer is the best solution. Nvidia Shield, Apple TV, etc.
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post #5536 of 5785 Old 08-22-2019, 06:22 PM
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Originally Posted by Dominic Chan View Post
What was discussed was for JVC projectors. If your projector is 1080p SDR then the UB820 will only send SDR Rec709, not BT2020
Thanks, just realized my projector is only HD and thus REC709

what about the 4:4:4 color etc.. what is best setting for SDR / HD display?
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post #5537 of 5785 Old 08-22-2019, 07:04 PM
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thanks I'm sold. though wish it did have more streaming
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Originally Posted by Dreamliner View Post
Quote:
Originally Posted by cgott42 View Post
re: the HDR handling
For the JVC RS400U projector would I see a noticeable difference with the Panny 820 UHD than with the Panny UHD player UB900? Also does it also have the improvement on streaming (Netflix, Amazon Prime) ?
Also is the 820's handling of DLNA home network stored movies better than the 900 (which stinks)

Sorry for note reading through the thread before asking(but it's long)
I also have a RS400. The UB820 is LEAGUES better than the UB900. I upgraded from the UB900 and couldn't be happier. I was using the UB900 with a HD Fury Vertex for SDR2020. The UB820 will do that all on it's own. Even if you choose HDR, the HDR Optimizer makes it worth it.

Here is my guide for optimal RS400 & UB820 settings. (clicky)

No idea on DLNA or streaming. I still maintain a dedicated streamer is the best solution. Nvidia Shield, Apple TV, etc.
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post #5538 of 5785 Old 08-23-2019, 03:20 AM
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Quote:
Originally Posted by Dreamliner View Post
I do not have an Epson but my JVC projector requires different settings for 4K & HD (Rec 709 vs BT2020, Gamma, etc). I have to change them every time I switch but I have it saved to a User mode for one-touch recall. Are you changing these projector settings also? Is it possible your projector is holding onto the 4K settings when switching back to HD or vice versa?
Resolved my problem - the signal setting was BT2020. I think I set it to that when connecting up the UB820 in place of the Oppo 83. Setting it to Auto now maps SDR to Rec 709 and HDR to BT2020. Now I get the "same saturation"/no red push for the same movie for BD and 4K.
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post #5539 of 5785 Old 08-23-2019, 10:43 PM
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I have a jcc rs400 projector and am buying the panny 820. My friend who lived near me tried to do the firmware update bt2020 or something like that but we couldn't get it installed. He passed away so I just abandoned project and haven't watched a movie in over a year. My pj only has 50 hours on it for example.

I drive from Montgomery Alabama to Charleston west Virginia monthly. Is there anyone on my route able to do the firmware update for me if I bring my PC to you? It is sad I can't watch 4k
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post #5540 of 5785 Old 08-24-2019, 01:54 AM
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Quote:
Originally Posted by claw View Post
You have the X3400H setting for 4K Signal Format set to Enhanced? The default value is Standard that won't support 4K60 HDR.

Illuminating @claw .


I have a similar issue with the UB820 and Netflix using a NAD 758v3 AVR. 4k playback with discs, drops to 1080p with Netflix unless I disable Dolby Vision. 4k at 60fps should not be a problem but I wonder if there is a similar default setting I have overlooked.


Any suggestions perchance?
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post #5541 of 5785 Old 08-24-2019, 08:06 AM
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Quote:
Originally Posted by radiata View Post
Illuminating @claw .


I have a similar issue with the UB820 and Netflix using a NAD 758v3 AVR. 4k playback with discs, drops to 1080p with Netflix unless I disable Dolby Vision. 4k at 60fps should not be a problem but I wonder if there is a similar default setting I have overlooked.


Any suggestions perchance?
i have a panasonic UB700 UHD player and JVC projector N7. will it be worth the money upgrading to panasonic DP-UB820? or will it barely be noticeable to the eye...
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post #5542 of 5785 Old 08-24-2019, 09:27 AM
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Hello!


I just got the ub820 yeasterday and it have dual hdmi outputs one for audio only so i ahve the first one connected to my tv and the audio only puy connected to my avr the sony str-DN1080


But when i play a 4k disk and click the info buttom it does not show anything on the hdmi audio out only on the first one? do i have some settings wrong or what could it be?
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post #5543 of 5785 Old 08-24-2019, 09:14 PM
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Quote:
Originally Posted by Dreamliner View Post
I also have a RS400. The UB820 is LEAGUES better than the UB900. I upgraded from the UB900 and couldn't be happier. I was using the UB900 with a HD Fury Vertex for SDR2020. The UB820 will do that all on it's own. Even if you choose HDR, the HDR Optimizer makes it worth it.

Here is my guide for optimal RS400 & UB820 settings. (clicky)

No idea on DLNA or streaming. I still maintain a dedicated streamer is the best solution. Nvidia Shield, Apple TV, etc.
Just got the 820 today
I followed the player setting you mentioned - no problem
however
(1) After the changes Netflix doesn't show the videos as UHD 4K only HD
(2) in my projector I don't see an option for "Settings>HDMI>Advanced>HDR/Color Gamut Output>SDR/BT.2020" The only choices are "Cinema or Standard"

Also, during 4K UHD disc playback
I clicked the Options (remote button)>Video Settings>
however I don't have an option for "Optimum HDR Adjustment" (I have the latest firmware)
Any ideas?
thx

Any idea?
thanks

Last edited by cgott42; 08-24-2019 at 09:19 PM.
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post #5544 of 5785 Old 08-25-2019, 05:54 AM
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Quote:
Originally Posted by cgott42 View Post
Just got the 820 today
I followed the player setting you mentioned - no problem
however
(1) After the changes Netflix doesn't show the videos as UHD 4K only HD
(2) in my projector I don't see an option for "Settings>HDMI>Advanced>HDR/Color Gamut Output>SDR/BT.2020" The only choices are "Cinema or Standard"
That option is on the UB820, not on the projector.
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post #5545 of 5785 Old 08-25-2019, 07:46 AM
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Originally Posted by Dominic Chan View Post
That option is on the UB820, not on the projector.
Hi Dominic, Just curious; are you using custom curves or SDRBT2020?
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post #5546 of 5785 Old 08-25-2019, 08:13 AM
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Hi Dominic, Just curious; are you using custom curves or SDRBT2020?
I haven’t used my second UB820 very much, but for the few movies I watched I was using my custom 500 nits curve.
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post #5547 of 5785 Old 08-25-2019, 10:02 AM
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I haven’t used my second UB820 very much, but for the few movies I watched I was using my custom 500 nits curve.
Yeh that would make sense; the 820 would tone map down to 500 (when Projector TV Type is selected) and your 500 Nit Curve should be a perfect match. Gonna have to give that a try. Is it in your Sig?
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post #5548 of 5785 Old 08-25-2019, 10:15 AM
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Originally Posted by Dominic Chan View Post
I haven’t used my second UB820 very much, but for the few movies I watched I was using my custom 500 nits curve.
Dominic, I see that you have two 500 Nit curves in your sig, why two? What are the differences between the two?

Thanks
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post #5549 of 5785 Old 08-25-2019, 12:38 PM
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Hello,

I'm not going to take this dedicated thread off it's main purpose being the Panasonic UB820.
If anyone is interested click on the link below.

This is the easiest way I think is to simply post a link.
Exchanged the Panasonic UB820 to the Higher-End Panasonic UB9000 ...

https://www.avsforum.com/forum/15-ge...l#post58470472

Terry

Last edited by tigerhonaker; 08-25-2019 at 12:42 PM.
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post #5550 of 5785 Old 08-25-2019, 01:42 PM
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Quote:
Originally Posted by atabea View Post
Dominic, I see that you have two 500 Nit curves in your sig, why two? What are the differences between the two?
The hard clip (HC) version has no tone mapping at all. I simply adjusted the “multiplier” so that the PQ curve hard-clips at 500 nit.

The soft clip (SC) version uses a higher level for diffuse white, so that the overall picture is brighter. This lowers the clipping point so I had to apply some tone mapping to extend the clipping to 500 nits.

Most people will prefer the SC version.
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