Official Panasonic DP-UB820/824 Owner's Thread (No Price Talk) - Page 44 - AVS Forum | Home Theater Discussions And Reviews
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post #1291 of 6192 Old 09-11-2018, 12:39 PM
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All 4K UHD BR players support Atmos.

The 1080p BR players also support Atmos, but there are some bugs with a few of the older ones which utilize specific MediaTek SoCs. It's not an issue with Atmos per se, but an issue with seamless branching and TrueHD bitstreaming, which in turn affects Atmos.

Ironically, even older 1080p BR players (which don't use the MediaTek chipset) work fine.

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post #1292 of 6192 Old 09-11-2018, 01:11 PM
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What if we are not talking about bitstream but decoding, to analog out?

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post #1293 of 6192 Old 09-11-2018, 01:33 PM
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Originally Posted by cedou97yon View Post
What if we are not talking about bitstream but decoding, to analog out?

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Atmos can only be decoded by a receiver. It must be bitstreamed from the player. No player will even have the necessary number of analog outs required for ATMOS.

Please use the report post button to alert staff to problematic posts. Never quote or respond to them yourself.

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post #1294 of 6192 Old 09-11-2018, 01:57 PM
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Originally Posted by ghostwind View Post
OK, so last night I played the Batman v Superman 4K HDR disc, and noticed some color abnormalities. I compared it to the streaming iTunes 4K Dolby Vision version off my Apple TV 4K, and that one looks fine. Here are a few examples - please note that they are a LOT more exaggerated in real time viewing than the images show.

I'm seeing intense and blown out reds in the fires with weird outlines. I don't know what the term is, but it looks bad and wrong. See the images. The first image is from the iTunes streaming Dolby Vision and the second is from the HDR disc from the player. Even in the images you can see the difference, though in real life viewing it looks horrible. Also there is color leaking/bleeding onto stuff like Ben Affleck's white shirt. See the last two images. Both those were taken from the disc/player. First shot you can see it on his left hand sleeve. Second shot is all pink. Basically it happens real fast - like one frame has the pink shirt and then back to white. Very strange.

I tried HDR Optimizer ON and OFF - no difference. I turned off Tone Mapping in my LG 65 C8 - no difference. I also tried 12bit, 10bit, and OFF for deep color in the player, no difference. Also tried 422 vs 444, no difference.

Can anyone who has this disc look at this sequence and report back? I've never seen something like this and don't have another player to try it on.
I'm seeing intense and blown out reds in the fires with weird outlines. I don't know what the term is, but it looks bad and wrong.


- This can occur if you send an SDR signal and the TV or Projector is in HDR mode. If you have the UB820 configured to SDR/BT2020 mode, make sure your TV/Projector is not in an HDR picture mode.


Second shot is all pink. Basically it happens real fast - like one frame has the pink shirt and then back to white. Very strange.

- When I get a pink picture it is because I am sending a Dolby Vision signal to my projector that does not support DV. (The player should never send DV in this case but I have an HDFury Vertex that can fool the player into sending DV.)

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post #1295 of 6192 Old 09-11-2018, 02:03 PM
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I agree with Claw when I was playing around with settings I got some blown out reds when my projector was set for default HDR mode and the player was SDR/BT2020 mode.
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post #1296 of 6192 Old 09-11-2018, 02:16 PM
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Originally Posted by teachsac View Post
Atmos can only be decoded by a receiver. It must be bitstreamed from the player. No player will even have the necessary number of analog outs required for ATMOS.
Yeah sure but it could downmix or i don't know take the core stream.
Do you mean there would be no sound?

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post #1297 of 6192 Old 09-11-2018, 04:26 PM
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Quote:
Originally Posted by claw View Post
I'm seeing intense and blown out reds in the fires with weird outlines. I don't know what the term is, but it looks bad and wrong.


- This can occur if you send an SDR signal and the TV or Projector is in HDR mode. If you have the UB820 configured to SDR/BT2020 mode, make sure your TV/Projector is not in an HDR picture mode.


Second shot is all pink. Basically it happens real fast - like one frame has the pink shirt and then back to white. Very strange.

- When I get a pink picture it is because I am sending a Dolby Vision signal to my projector that does not support DV. (The player should never send DV in this case but I have an HDFury Vertex that can fool the player into sending DV.)
Thanks. No, the player is outputting HDR/2020 - I always check that output with the remote 's info button. There is no DV on the disc. The problem is not the player, as I tried another one - a Sony X800. The problem seems to be how the Panasonic OLED is handling the highlights - it seems to be (for whatever reason) turning them red..more below.
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post #1298 of 6192 Old 09-11-2018, 04:32 PM
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Originally Posted by BuGsArEtAsTy View Post
Note that one of the bit depth modes in the Panasonics is supposed to address gradients but it looks like you tried everything.
So it's an issue with how the Panasonic LG65C8 (and I'm sure others) handles the highlights in that scene (and who knows what others). I tested the disc with another player (Sony X800) and it showed the same issues. Turning of Tone Mapping helps it a lot. I must have left it ON on the TV when I had HDR Optimizer OFF on the Panasonic 820. Basically there's an issue with how the highlights that are too bright for it to display, are rendered. With any form of tone mapping on (whether from the player or the TV or a combination of both), for some reason it takes those intense reds and applies them to the brightest parts of the image for those 5min or so. So the fire has those intense reds with weird looking outlines, then any place there should be a white highlight or other, it taints it with red/pink. I create a post in the LG C8 thread with more screen shots and details. Turning off any tone mapping still shows some issues, but a LOT less. And you lose the highlights which the DV version shows quite nicely on iTunes. Hmm...
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post #1299 of 6192 Old 09-11-2018, 08:02 PM
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One thing I do not like about the 820....

Why does it immediately turn off when you switch sources? Sometimes, I just want to pause a movie to switch over to TV to set a recording or check a score. I don't want the player to shut off for that.

Is there a setting to stop this from happening?
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post #1300 of 6192 Old 09-12-2018, 06:50 AM
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Quote:
Originally Posted by Erod View Post
One thing I do not like about the 820....

Why does it immediately turn off when you switch sources? Sometimes, I just want to pause a movie to switch over to TV to set a recording or check a score. I don't want the player to shut off for that.

Is there a setting to stop this from happening?
Agreed. This is highly annoying. I'm assuming it has something to do with the HDCP handshake...

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post #1301 of 6192 Old 09-12-2018, 07:07 AM
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Quote:
Originally Posted by Erod View Post
One thing I do not like about the 820....

Why does it immediately turn off when you switch sources? Sometimes, I just want to pause a movie to switch over to TV to set a recording or check a score. I don't want the player to shut off for that.

Is there a setting to stop this from happening?

I had the previous Panasonic which also did this. Turned off because of various power saving "features" I was bumped up to level one tech support over the course of a couple of days til the tech said "Thats how its supposed to work."


Which he kept repeating when I said it was a major problem. They just dont care. At all.

Some guy
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post #1302 of 6192 Old 09-12-2018, 07:49 AM
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Originally Posted by steevo123 View Post
I had the previous Panasonic which also did this. Turned off because of various power saving "features" I was bumped up to level one tech support over the course of a couple of days til the tech said "Thats how its supposed to work."


Which he kept repeating when I said it was a major problem. They just dont care. At all.
It's a feature and not a bug, and I suspect most people are fine with it.
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post #1303 of 6192 Old 09-12-2018, 08:09 AM
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Originally Posted by steevo123 View Post
I had the previous Panasonic which also did this. Turned off because of various power saving "features" I was bumped up to level one tech support over the course of a couple of days til the tech said "Thats how its supposed to work."


Which he kept repeating when I said it was a major problem. They just dont care. At all.
I had the ub900, and it didn't do this. It would time out after a while, but it didn't turn itself off the second I changed sources. It would run in the background for a while, which is what I'd prefer here.

It'd be nice to hit pause, switch to DirecTV to record a show, then switch back and press play again. Instead, I have to go through the whole power up process all over.

Not to mention, electronics don't like being powered up and down a lot.

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post #1304 of 6192 Old 09-12-2018, 09:08 AM
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looking to upgrade my K8500 to this unit. Couple of questions. I have a JVC RS540 calibrated by ChadB. Do you think I would get a a noticeable upgrade in picture via the tone mapping? I already have my custom gamma curves?

I am video only with no need for any of the audio aspects of this. The keep seeing a 400 model, but can't seem to find anything on it or if its even available. Would the 400 be the cheaper unit just without all the audio bells and whistles? Kind of like the oppo 203 vs 205?

Thanks!

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post #1305 of 6192 Old 09-12-2018, 09:27 AM
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Does anyone have a Control4 driver for the 820 or that will work with the 820? My Control4 guys can’t find one. Thanks.

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post #1306 of 6192 Old 09-12-2018, 09:35 AM
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Originally Posted by klimo View Post
looking to upgrade my K8500 to this unit. Couple of questions. I have a JVC RS540 calibrated by ChadB. Do you think I would get a a noticeable upgrade in picture via the tone mapping? I already have my custom gamma curves?

I am video only with no need for any of the audio aspects of this. The keep seeing a 400 model, but can't seem to find anything on it or if its even available. Would the 400 be the cheaper unit just without all the audio bells and whistles? Kind of like the oppo 203 vs 205?
Do you mean the UB420? The UB400 is last year's model.

Where are you located? The 400 never was released in the US AFAIK, and there is a good chance the 420 won't be released in the US either. The 420 doesn't have Dolby Vision either, but that probably doesn't matter to you. So, the UB420 is basically a slimmed down and cheaper version of the UB820 and is missing Dolby Vision.

OTOH, although not currently available in Canada, the 420 is expected to be released in Canada eventually, so you could always buy a 420 from Canada if you really wanted to.

BTW, for some reason the UB820 is MSRP US$500 in the US, and MSRP CAD$500 in Canada. Strange discrepancy.
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post #1307 of 6192 Old 09-12-2018, 09:37 AM
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Do you mean the UB420? The UB400 is last year's model.

Where are you located? The 400 never was released in the US AFAIK, and there is a good chance the 420 won't be released in the US either. The 420 doesn't have Dolby Vision either, but that probably doesn't matter to you.

OTOH, although not currently available in Canada, the 420 is expected to be released in Canada eventually, so you could always buy a 420 from Canada if you really wanted to.

BTW, for some reason the UB820 is MSRP US$500 in the US, and MSRP CAD$500 in Canada. Strange discrepancy.
Yep. meant the 420. Ahh. Did not know it won't be released here. oh Well. Looking at the 820 then.

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post #1308 of 6192 Old 09-12-2018, 09:55 AM
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Originally Posted by klimo View Post
looking to upgrade my K8500 to this unit. Couple of questions. I have a JVC RS540 calibrated by ChadB. Do you think I would get a a noticeable upgrade in picture via the tone mapping? I already have my custom gamma curves?

I am video only with no need for any of the audio aspects of this. The keep seeing a 400 model, but can't seem to find anything on it or if its even available. Would the 400 be the cheaper unit just without all the audio bells and whistles? Kind of like the oppo 203 vs 205?

Thanks!
First, if you didn't have a Panasonic ub900 before, then absolutely you'll see an improvement. These Panny players send the best picture out there, including Oppo.

Second, I have Chad B curves, too, but keep in mind, those are static curves. They never change for content. The benefit of the tone mapping is that it recognizes if you are playing a 1000, 4000, or 10000 nit disc and adjusts accordingly. Not dynamically per scene, but per disc.

Set up the player for SDR2020, then take a User profile and use your BT2020 color profile file (which Chad calibrated), set the color temp to D6500 or HDR (which Chad calibrated for D6500), and choose Custom 3 gamma (which Chad hopefully left alone.) The only issue I saw was when I used Chad's Custom 1 or Custom 2 gamma files. They gave the image a yellow tint.

Turn the Optimizer on, then bump the dynamic slider if you'd like. I use +2. Rarely, I bump it to +3. Done.
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post #1309 of 6192 Old 09-12-2018, 09:58 AM
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Originally Posted by Erod View Post
First, if you didn't have a Panasonic ub900 before, then absolutely you'll see an improvement. These Panny players send the best picture out there, including Oppo.

Second, I have Chad B curves, too, but keep in mind, those are static curves. They never change for content. The benefit of the tone mapping is that it recognizes if you are playing a 1000, 4000, or 10000 nit disc and adjusts accordingly. Not dynamically per scene, but per disc.

Set up the player for SDR2020, then take a User profile and use your BT2020 color profile file (which Chad calibrated), set the color temp to D6500 or HDR (which Chad calibrated for D6500), and choose Custom 3 gamma (which Chad hopefully left alone.) The only issue I saw was when I used Chad's Custom 1 or Custom 2 gamma files. They gave the image a yellow tint.

Turn the Optimizer on, then bump the dynamic slider if you'd like. I use +2. Rarely, I bump it to +3. Done.
Well alright then. THANKS!!

I'm going to order it today. I'll chime back in when I get to setting it up with any additional questions. Thanks!

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post #1310 of 6192 Old 09-12-2018, 10:32 AM
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Originally Posted by BuGsArEtAsTy View Post
Somebody mentioned the UB820 always has Dolby Vision on for Netflix when you turn on Dolby Vision, but Netflix on the UB820 isn't recommended anyway, because it apparently is locked to 60 Hz.
I can confirm this with my unit. I emailed Panasonic Canada's support, and after a few messages back and forth received:
-----------------
Thank You for bringing this issue to our attention,

We appreciate your business and you taking the time to contact us.

We will continue to work with Netflix to address issue with our product and their platform and release through our periodic firmware upgrades, fixes for all known issues.

Thank You,

Panasonic Canada

-----------------
Hopefully the issues that are being identified will be quickly addressed in firmware updates. Otherwise, I'm really enjoying the player.
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post #1311 of 6192 Old 09-12-2018, 03:08 PM
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Originally Posted by Erod View Post
One thing I do not like about the 820....

Why does it immediately turn off when you switch sources? Sometimes, I just want to pause a movie to switch over to TV to set a recording or check a score. I don't want the player to shut off for that.

Is there a setting to stop this from happening?
Seems like HDMI-CEC is enabled on both, the TV and the 820. If you don't use or want CEC, disable the setting on the TV and/or the 820. When enabled, the TV will take control of some functions of all CEC-enabled devices connected to it.
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post #1312 of 6192 Old 09-12-2018, 04:51 PM
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BTW, for some reason the UB820 is MSRP US$500 in the US, and MSRP CAD$500 in Canada. Strange discrepancy.
Yes Sir! Finally us Canadians don’t get shafted on pricing.

Doesn’t happen very often, but a small win indeed.

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post #1313 of 6192 Old 09-12-2018, 07:49 PM
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New 820 In The House! Impressions with 2016 OLED

OK, I received my 820 today from Best Buy and here are my first impressions. I updated it to the current firmware v1.26 first thing.

I am using it with my 2016 LG OLED 55C6 TV.

Note that I have turned Dolby Vision off in the player settings since DV can't be calibrated on the 2016 OLEDs and mine has a green push in that mode since Chad B couldn't calibrate it like the other modes. So I will be using only HDR10. Thank goodness it can be turned off.

The HDR Optimizer (set to the "OLED" setting for my TV) works well so far (tested with Batman vs. Superman UHD disc). I noticed clearly more highlight detail and color in several scenes that normally had blown-out highlights. It does not dim the overall picture. You can toggle it on and off while playing. Very nice!

I also found out that the HDR Optimizer CAN be turned on in the built-in Netflix app! You have to long-press the "HDR SETTING" button on the remote to get to the "Optimum HDR Adjustment" menu while Netflix HDR is playing. I have only watched Lost In Space so far in HDR and the optimizer doesn't seem to have any effect so far in that show. It must be mastered for only 1000 nits.

At first, I couldn't get Netflix in HDR at all until I turned off the setting called "HDR10+ Setting" in Player Settings / HDMI. That was on by default. Kinda dumb since who knows if there will ever even be any HDR10+ material!

Atmos is working fine in Netflix as well.

2 questions for the group:

1) Does anyone know how to get to the Netflix "stats" that can be shown in the upper-left corner of the screen on other platforms?

2) Does anyone know how to change the front panel display to read remaining time instead of elapsed time? I can't seem to find a setting for that.

The "Home Network" DLNA function needs work. My HD home videos would play but with no audio! They are just stereo 1080P files, nothing fancy. There's this really annoying on-screen message "Now reading..." that shows up every time when skippng manually between photos. Thankfully, it only shows up at the beginning in slideshow mode, which by the way, is clunky to even get to. If this doesn't get any better, I'll have to continue to use my Sony .X800 for DLNA (not to mention SACD & DVD Audio which the 820 does not do)

The "Net Service" menu (where Netflix, Amazon and Youtube are) is pretty terrible (as mentioned here before) and needs major updating.

I have not yet tested Amazon or Youtube.

3D discs play fine.
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post #1314 of 6192 Old 09-12-2018, 07:59 PM
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You can read Kris Deering's review here:

https://www.soundandvision.com/conte...-player-review
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post #1315 of 6192 Old 09-12-2018, 08:57 PM
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You can read Kris Deering's review here:

https://www.soundandvision.com/conte...-player-review
Great review, i love my ub900 but this ub820 is a must for PJ owners. I love my ub900 with Epson LS10500 and can't wait to see what ub820 can bring in.
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post #1316 of 6192 Old 09-12-2018, 11:24 PM
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Originally Posted by Otto Pylot View Post
Thanks for looking at them. I can't wait to get it all setup.

Otto, make sure the Dynamic Range Compression is set to Off as it will worsen your sound (limit the range between the highs and lows) or some other such nonsense.
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post #1317 of 6192 Old 09-13-2018, 12:25 AM
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Hello everyone I was hoping someone could clear.this up for me please?

I spoke to a Panasonic engineer and he said that DP-UB820 models prime video app doesn't support HDR content and wont be receiving an update to rectify this problem in the future , is this true? Dolby Visor works just fine.

The Netflix app seems to always be set in Dolby Vision mode. As soon as I fire the app up the logo in the top right hand corner displays the icon without fail. Regardless of what content I'm watching or just scrolling through the interface it's activated.

Is my Blu Ray player broke via OS or are the apps broken?




Is anyone using the

LG OLED65C8PLA, Panasonic DPUB820EB, PS4 Pro, Netflix, Prime Video
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post #1318 of 6192 Old 09-13-2018, 07:17 AM
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Originally Posted by ^TANK^ View Post
Hello everyone I was hoping someone could clear.this up for me please?

I spoke to a Panasonic engineer and he said that DP-UB820 models prime video app doesn't support HDR content and wont be receiving an update to rectify this problem in the future , is this true? Dolby Visor works just fine.

The Netflix app seems to always be set in Dolby Vision mode. As soon as I fire the app up the logo in the top right hand corner displays the icon without fail. Regardless of what content I'm watching or just scrolling through the interface it's activated.

Is my Blu Ray player broke via OS or are the apps broken?
Well, I can confirm that I can't seem to get the Amazon app to do HDR. I'm not even sure its doing UHD. I wonder why they would say that it won't be receiving an update?

I have Dolby Vision turned off on my 820 because my 2016 OLED can't be calibrated in that mode and I don't use it.

But the Netflix app is working great with HDR and Atmos.

LG OLED55C6P, Panasonic UB-820, Sony UBP-X800, Zidoo X9S, Denon AVR-X3400H, vintage Carver M1.0T amp, Axiom M60v3 Mains & VP100 Center, Original SVS 20-39pci Cylinder sub, Phase Tech Surrounds & 2 Polk RC60i Atmos. Desktop system: Fully restored (by me) vintage Marantz 2275 stereo receiver from 1976 driving a pair of Axiom M2v3's, BIC 10" Sub.
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post #1319 of 6192 Old 09-13-2018, 08:40 AM
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Originally Posted by Sailor08 View Post
Seems like HDMI-CEC is enabled on both, the TV and the 820. If you don't use or want CEC, disable the setting on the TV and/or the 820. When enabled, the TV will take control of some functions of all CEC-enabled devices connected to it.
It's disabled everywhere. This is just what the ub820 does when you switch sources. Wasn't the case with the ub900.

Video: JVC RS620/X9500 projector, Stewart ST130 screen, Panasonic ub820 UHD player
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post #1320 of 6192 Old 09-13-2018, 09:10 AM
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Originally Posted by catonic View Post
Otto, make sure the Dynamic Range Compression is set to Off as it will worsen your sound (limit the range between the highs and lows) or some other such nonsense.
Thanks. Any other tips and/or suggestions are appreciated as I haven't set it up yet (still waiting to pickup the speakers).
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