OFFICIAL Sony UBP-X800M2 Owners Thread (No Price Talk) - Page 4 - AVS Forum | Home Theater Discussions And Reviews
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post #91 of 324 Old 05-23-2019, 10:26 PM
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Originally Posted by DanielMc96 View Post
Yeah I heard the X800 dosen't unless it's a MT2S file, I was hoping the M2 would fix this.
IMHO it would be easier for the MKV developers to fix their non-BDAV-compliant implementation.
Especially considering the amount of brain/manpower the open community has.
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post #92 of 324 Old 05-24-2019, 02:58 AM
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Originally Posted by iraweiss View Post
I got my x800m2 Tuesday and installed it yesterday after moving my original x800 to the bedroom to go along with my DV-less Sony XBR-55X900E. The m2 is for my XBR-65X930E as it has Dolby Vision.
I played a bunch of 4K discs, YouTube, Amazon and SACD's. No problems with videos. Everything looks spectacular.
Thanks for your experience! I plan to do a similar action.........BUT..........is the DV picture really much bettter compared to HDR10? Is it worth it?

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post #93 of 324 Old 05-24-2019, 04:50 AM - Thread Starter
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Got mine in from VE yesterday, Amazon and Netflix check out as expected (4k/24, BT2020, ycbcr 422 and 12 bit). You still have the debug menu in Netflix and the Netflix speed test reported back 115mbps down on my 5ghz connection.

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post #94 of 324 Old 05-24-2019, 07:16 AM
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I live in a tiny NC town in a rural area with just two stop lights! According to UPS my X800M2 will be delivered today(1530-1730), at "the end of the day!" I will post the good, the bad and the ugly! Let's hope is all gooood!
Later!
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post #95 of 324 Old 05-24-2019, 07:36 AM
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Originally Posted by DanielMc96 View Post
Yeah I heard the X800 dosen't unless it's a MT2S file, I was hoping the M2 would fix this.
There is nothing to fix. It is a Sony decision.

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post #96 of 324 Old 05-24-2019, 07:38 AM
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So does the x800M2 only output DD from Netflix like the x800? I asked earlier but no one responded

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post #97 of 324 Old 05-24-2019, 10:35 AM
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I'd just got off the phone talking to a Sony rep. The rep unequivocally indicated the UBP-X800M2 only outputs DD sound through the Netflix app.
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post #98 of 324 Old 05-24-2019, 11:56 AM
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Originally Posted by Transistorious View Post
I'd just got off the phone talking to a Sony rep. The rep unequivocally indicated the UBP-X800M2 only outputs DD sound through the Netflix app.
Thanks. So it is like the x800. And I still don't understand why Sony is only outputting DD from Netflix. Especially since it can output DD+ from other apps.

Because as long as the Sony players only output DD from Netflix, there won't be any chance of Atmos audio from Netflix.

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post #99 of 324 Old 05-24-2019, 12:33 PM
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The player is getting SAVAGED on the Sony product page: https://www.sony.com/electronics/blu...ers/ubp-x800m2

I think they know we don't like the Dolby Vision implementation.
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post #100 of 324 Old 05-24-2019, 12:57 PM - Thread Starter
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DD on Netflix and DD+ on Amazon.
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post #101 of 324 Old 05-24-2019, 01:44 PM
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Originally Posted by Transistorious View Post
I live in a tiny NC town in a rural area with just two stop lights! According to UPS my X800M2 will be delivered today(1530-1730), at "the end of the day!" I will post the good, the bad and the ugly! Let's hope is all gooood!
Later!
I got it about ten minutes ago. I'll keep you posted!
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post #102 of 324 Old 05-24-2019, 03:37 PM
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Originally Posted by aaronwt View Post
Thanks. So it is like the x800. And I still don't understand why Sony is only outputting DD from Netflix. Especially since it can output DD+ from other apps.

Because as long as the Sony players only output DD from Netflix, there won't be any chance of Atmos audio from Netflix.

You might want to ask Netflix why, they are ultimately responsible for the Netflix app. Plus the M2 is definitely capable of DD+, just look at the Amazon app.

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post #103 of 324 Old 05-25-2019, 01:56 AM
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There is nothing to fix. It is a Sony decision.
Luckily, there is a solution.
eac3to is able to extract the proper DD+TrueHD stream from MKV and TSMuxeR will remux them into m2ts file. As long as it is not the H.265 video.
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post #104 of 324 Old 05-25-2019, 12:58 PM
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Had my first freeze up while watching avengers infinity war 4k/hdr on prime app....No button pushes would work to exit only unplugging the unit cleared it up...This never happened with my previous X800..
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post #105 of 324 Old 05-26-2019, 06:34 AM
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Originally Posted by tomhayes View Post
The player is getting SAVAGED on the Sony product page: https://www.sony.com/electronics/blu...ers/ubp-x800m2

I think they know we don't like the Dolby Vision implementation.
Such a shame. Auto-detecting the source material is basic UI. I don't update my hardware that often, and at 8lbs it seemed like a well built machine, but I think I'll wait a year in the hopes they release a new model that fixes the issue (a sony moderator noted in one of the comments that the switching is a hardware issue and won't be fixed via firmware). I've got a sony 930e and figured the 800m2 would be a good pairing.
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post #106 of 324 Old 05-26-2019, 06:41 AM - Thread Starter
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What I can say, is the streaming PQ on Amazon HDR and Netflix HDR is outstanding.

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post #107 of 324 Old 05-26-2019, 06:45 AM
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Originally Posted by scottdc View Post
Such a shame. Auto-detecting the source material is basic UI. I don't update my hardware that often, and at 8lbs it seemed like a well built machine, but I think I'll wait a year in the hopes they release a new model that fixes the issue (a sony moderator noted in one of the comments that the switching is a hardware issue and won't be fixed via firmware). I've got a sony 930e and figured the 800m2 would be a good pairing.
I love planned obsolescence from Sony. They could not add Dolby Vision to the original X800. Then they build a m2 model with Dolby Vision that doesn't work properly. Finally they say since adding automatic switching is a hardware issue you will have to buy an m3 model to get it, whenever they get around to making one. I'm using my M2 with a 65" 930E. Am I happy about this? No!
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post #108 of 324 Old 05-26-2019, 06:47 AM - Thread Starter
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All of this was known before you could even buy the unit. Complaining on AVS won't get it fixed, for an ill decided purchase on your part. I am not defending Sonys choice, granted I dont care about DV, but it was never hidden from anyone the toggle was still there...

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post #109 of 324 Old 05-26-2019, 08:31 AM
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All of this was known before you could even buy the unit. Complaining on AVS won't get it fixed, for an ill decided purchase on your part. I am not defending Sonys choice, granted I dont care about DV, but it was never hidden from anyone the toggle was still there...
What are you talking about? I don't see ANYWHERE on the Sony sight or on the box that says "This model supports Dolby Vision via a toggle buried deep in the menus that can be applied to all content, Dolby Vision encoded or not, or can never be applied depending on your preference."

This is clearly poor product management from Sony. Don't blame the consumer for expressing their displeasure.

I can not imagine product research that would says "We need DVD-Audio on this and they don't care if Dolby Vision is always applied or not, the key is DVD-Audio support!" (Note:I do own 40 DVD-Audio discs.)

Two ways for Sony to lessen the impact if they can not enable a "Dolby Vision:Automatic" feature:

1)Move the Dolby Vision ON/OFF flag to an area (like in the INFO menu) that can be toggled with as few button presses as possible.

2)Convince us that remapping all content to Dolby Vision is not bad.(It is bad though.)

Can I still post here since I returned mine?
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post #110 of 324 Old 05-26-2019, 08:54 AM
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What are you talking about? I don't see ANYWHERE on the Sony sight or on the box that says "This model supports Dolby Vision via a toggle buried deep in the menus that can be applied to all content, Dolby Vision encoded or not, or can never be applied depending on your preference."

This is clearly poor product management from Sony. Don't blame the consumer for expressing their displeasure.

I can not imagine product research that would says "We need DVD-Audio on this and they don't care if Dolby Vision is always applied or not, the key is DVD-Audio support!" (Note:I do own 40 DVD-Audio discs.)

Two ways for Sony to lessen the impact if they can not enable a "Dolby Vision:Automatic" feature:

1)Move the Dolby Vision ON/OFF flag to an area (like in the INFO menu) that can be toggled with as few button presses as possible.

2)Convince us that remapping all content to Dolby Vision is not bad.(It is bad thought.)

Can I still post here since I returned mine?
It's not that I didn't know that a menu toggle was required. I did. What I did not know was that changing how DV works requires a hardware, not a firmware, fix. When I think of all the things Sony changes when they do a software update to their TV's - I just don't get it.
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post #111 of 324 Old 05-26-2019, 09:54 AM
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All of this was known before you could even buy the unit. Complaining on AVS won't get it fixed, for an ill decided purchase on your part. I am not defending Sonys choice, granted I dont care about DV, but it was never hidden from anyone the toggle was still there...
Yeah the average guy walking into a store or ordering it on line wanting Dolby vision doesn’t see upfront what a pia it is compared to other manufacturers units to get DV. Glad I returned mine.

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post #112 of 324 Old 05-26-2019, 10:21 AM
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It's not that I didn't know that a menu toggle was required. I did. What I did not know was that changing how DV works requires a hardware, not a firmware, fix. When I think of all the things Sony changes when they do a software update to their TV's - I just don't get it.
Wait, has Sony said the can't implement DV auto detection via firmware because the hardware won't allow it? Are you kidding me?!
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post #113 of 324 Old 05-26-2019, 12:55 PM
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Wait, has Sony said the can't implement DV auto detection via firmware because the hardware won't allow it? Are you kidding me?!
This is crock on Sony's part as all their tv's do Dolby Vision auto detection via onboard apps and usb so why cant their 4K players do the same.

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post #114 of 324 Old 05-26-2019, 01:32 PM
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I was going to get the X1100es but i decided against due to the DV manual toggle. All of the other companies 4K players has DV auto implemented so why can't they? My advise is for people to start flooding Sony with calls and emails regarding this otherwise they are going to think it's FINE and won't do anything about it.
Because Sony never listens to their customers. Their own forum is full of customers yelling about the way they do DV in the X700 now this player. Even most reviewers say the same thing ''what were they thinking''? the X700s freezing issue as well as the player just stops playing. But this is the way big companies are these days ,if the customers don't push back, and review sites don't call Sony out ,nothing will change.So If anyone here buy the new player and these issues crop up , bring it back and get another brand or your money back. The only thing big companies understand is when you hurt there wallet If you don't push back ,it's on you. Sony as a company is not what it use to be. Now i'll catch some flac here for questioning the almighty Sony because forums like this won't call them out in a way to protect members from getting
ripped off or buying a product that's not worth the cost. All companies are interested in these days is getting in your wallet.
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post #115 of 324 Old 05-26-2019, 01:43 PM
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I was going to get the X1100es but i decided against due to the DV manual toggle. All of the other companies 4K players has DV auto implemented so why can't they? My advise is for people to start flooding Sony with calls and emails regarding this otherwise they are going to think it's FINE and won't do anything about it.
That's the right call and the only way Sony gets the message. There is no reason these days any company should do anything this way. But you watch this forum and how many people say , ''oh its ok , I can deal with that''.Sony sees comments like that and nothing changes.I know people are looking for there big bang for the buck and I understand that , so am I , but this is unacceptable., and not professional at all. Sony is not the one and only anymore.
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post #116 of 324 Old 05-26-2019, 04:53 PM
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Does the X800M2 still have the same freezing issues that plagued the X700, X800, and X1000ES?
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post #117 of 324 Old 05-26-2019, 05:07 PM
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Debating weather to grab this or the Panasonic 820.

Is the Panasonic 820 HDR Enhancer a big advantage over the Sony X800M2?

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post #118 of 324 Old 05-26-2019, 05:11 PM - Thread Starter
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Originally Posted by tomhayes View Post
What are you talking about? I don't see ANYWHERE on the Sony sight or on the box that says "This model supports Dolby Vision via a toggle buried deep in the menus that can be applied to all content, Dolby Vision encoded or not, or can never be applied depending on your preference."

This is clearly poor product management from Sony. Don't blame the consumer for expressing their displeasure.

I can not imagine product research that would says "We need DVD-Audio on this and they don't care if Dolby Vision is always applied or not, the key is DVD-Audio support!" (Note:I do own 40 DVD-Audio discs.)

Two ways for Sony to lessen the impact if they can not enable a "Dolby Vision:Automatic" feature:

1)Move the Dolby Vision ON/OFF flag to an area (like in the INFO menu) that can be toggled with as few button presses as possible.

2)Convince us that remapping all content to Dolby Vision is not bad.(It is bad though.)

Can I still post here since I returned mine?
Lol. It was posted on AVS in the other thread well before release. It was even in the manual which was online before release, once again discussed here. Now I get joe blow walking into the store is unaware and it sucks for them, but anyone on avs reading threads can’t play the victim since they didn’t do their research. It’s also made clear in the first post of this thread. We aren’t going to go on for weeks about this toggle, it’s an owners thread.

If you are complaining on AVS about being surprised, you are just telling all of us you didn’t even research the info on avs before buying. No sympathy given for poor research.

Why do you want to post in an owners thread if you took it back? That’s a problem here at AVS, people that just come to complain about something they don’t own!
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post #119 of 324 Old 05-26-2019, 08:03 PM
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Found mine on eBay.

Here is a picture of it:

Attachment 2568974
The Sony part number for this rack is: WS-UBPRE1. This rack fits the UBP-X800M2. This rack is originally for the UBP-X1000ES. eBay has four on sale.

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post #120 of 324 Old 05-26-2019, 08:30 PM
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I mentioned on post #65 the Sony remote RM-VZ320 that I bought for the UBP-X700. It works great on the X800M2. In case you wonder I unplugged and disconnected the X-700!
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