Pull the panel from the wall and bring it down to the room where you have the equipment and plug it in locally to a PoE switch.
Make sure that you have enough power to the panel so that it boots up.
There is no reason to initialize/restore most touchpanels. You just load new code over the existing code and you are done. I haven't played with the weather app portion, but you don't need to worry about that at the moment. What you need to do is ensure you have enough PoE to run the panel and that you get it booting up.
In my experience, about the only time I've seen a panel go black, while still operating properly, is when it was not getting enough power. So, I pulled everything else off the PoE switch except the control system and the touchpanel and the panel booted up properly. Took some moving things about to get the panel to always have enough power. I've also had to add a second PoE switch to some system to ensure I had enough power for the gear.
You may want to join the AMX/Crestron group on Facebook, and check www.groups.io
- Search for Crestron. This is the new home of the old Yahoo groups page with lots of very experienced Crestron users.
I don't get much into whether you are a dealer or not, that's irrelevant to helping you figure things out. So, hopefully my tips get things rolling a bit.