Can Ring replace DoorBird?
Recently had a house built, and the builder hired an idiot to do the low voltage wiring, centered around a Control 4 system He installed DoorBird, hard wired, and Schlage locks on our doors.
When it came time to USE the system, he told us it was not compatible with C4, and he installed the DoorBird app on our phones. He also told us that it was not compatible with Schlage locks, so if someone shows up on the DoorBird & we want to et them in, we have to give them a code to come in! (The locks are supposed to be able to be integrated with C4 but the dealer never was able to get it to work)
DoorBird is pretty much useless. When it rings (we have 2 units and both have the same ring) we try to see who is at the door, but virtually every time the app times out before anything can communicate. We were away the past 3 weeks, and I checked the DoorBird camera 2 - 3 times a day, and in those 3 weeks, I was able to connect only 1 time!! We do have other devices relying on the same system to give us remote access, and they work - we can immediately connect. Even Blink is almost instantaneous.
The dealer never left us any information, and refuses to even answer our questions because the builder has not paid him. The builder just says we should contact the low voltage guy.
I called another low voltage company in to get all my security working properly. He saw what I had and said it was such a mess that he couldn't help. (The wiring is a jumbled, unmarked mess. In addition to nothing being integrated, our 3 motion detector lights do not turn on at all, for example)
My neighbors, in the same development andsame builder, all have ring doorbells, and they work fine. (Don't know why the dealer used DoorBird for me and Ring for the others)
Can I replace the DoorBird with Ring? Will the wiring be the same or do they have to rewire somehow? If not Ring, is there something that might integrate with Schlage doorlocks?