OFFICIAL Samsung 4k HU8550 and HU9000 thread - Page 688 - AVS Forum | Home Theater Discussions And Reviews
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post #20611 of 22221 Old 09-15-2015, 11:11 AM
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Originally Posted by TwitterLiver View Post
Not that for me

I have 1121

What the Amazon app has shown me though, is that is turns itself off sometimes while watching a video which leaves me with a black screen.
Strange that the same firmware would behave this differently. I have a 75mb connection ... so thats not a streaming issue.
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post #20612 of 22221 Old 09-15-2015, 11:27 AM
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yes for 8550
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post #20613 of 22221 Old 09-15-2015, 01:21 PM
 
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Quote:
Originally Posted by umenon View Post
Quote:
Originally Posted by TwitterLiver View Post
Not that for me

I have 1121

What the Amazon app has shown me though, is that is turns itself off sometimes while watching a video which leaves me with a black screen.
Strange that the same firmware would behave this differently. I have a 75mb connection ... so thats not a streaming issue.
I have a 170 Mbps wired CAT 7...not sure what the problem could be.
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post #20614 of 22221 Old 09-15-2015, 02:02 PM
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Hey all! Long time lurker and first-time poster. Question- Am I foolish for considering purchasing this TV for ~$3500, seeing as I've seen it drop as low as $2,600 before selling out instantly. I've done my research and this Tv seems to have what I want, and relatively close to my price range. I would love to get it for ~$3,000 but I'm worried that since its an older model the stock is drying up and the prices won't be dropping any more. Any insight is appreciated.
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post #20615 of 22221 Old 09-15-2015, 02:15 PM
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Originally Posted by UMiami View Post
Hey all! Long time lurker and first-time poster. Question- Am I foolish for considering purchasing this TV for ~$3500, seeing as I've seen it drop as low as $2,600 before selling out instantly. I've done my research and this Tv seems to have what I want, and relatively close to my price range. I would love to get it for ~$3,000 but I'm worried that since its an older model the stock is drying up and the prices won't be dropping any more. Any insight is appreciated.
Which TV? The HU8550 or the HU9000? What size? Is it new or a "floor model".

Another factor worth considering is that if you purchase a 2014 model you will likely want to aquire a SEK-3500U Evo Kit upgrade (~$399 retail) to receive the new features and improvements.

A brand new SUHD JS9500 65" 2015 set has been selling online from authorized dealers for incredible deals lately which will provide all the new features and then some!!!

https://www.avsforum.com/forum/166-lc...l#post36484650

Samsung UN78HU9000 & SEK-3500U/ZA - Firmware 1540.3
Samsung UN40HU7000 & SEK-3500U/ZA - Firmware 1540.3
Samsung UBD-K8500 UHD Blu-ray Player; Apple TV 4K
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Last edited by Musician; 09-15-2015 at 02:35 PM.
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post #20616 of 22221 Old 09-15-2015, 04:34 PM
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So sorry! Got a bit ahead of myself. 75" UN75HU8550. Thanks!
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post #20617 of 22221 Old 09-16-2015, 10:55 AM
 
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Originally Posted by CUTiger78 View Post
UN65HU8550, no OCB. Wireless Internet connection at ~65mbs download speed.

Tried to watch live college football today on ESPN3 on the ESPN.GO.com website. Used the internet browser available on Smart Hub. No luck.

No matter what I did, I couldn't get anything to run from that website on the TV. And, the browser kept crashing & rebooting on its own. It would come back and ask me if I wanted to start on the home page or the page it was last on. Neither option made a difference. After 2 hours of trying, I gave up.

Oh, BTW, after 1 hour of trying, I figured I'd try to watch on my computer. Worked like a charm.

Also, I was surprised to find there isn't an ESPN app we can use on our TVs.

Any thoughts?
If you have a cell phone that supports "screen mirroring" you may be able to watch many videos from various websites through your "screen mirroring" on your TV.

That's what I do when there is no SmartHub app.
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post #20618 of 22221 Old 09-17-2015, 07:34 AM
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Yo Cat move! Down in front!

Anyone else notice that the native Amazon App - sometimes fails to process remote commands. Several times in the past few weeks, while in the middle of watching a movie ... pressing Pause will have no effect immediately ... it registers the command after about a minute (yes, 60 seconds) or so ... Back button does not exit the movie ... I have to press and wait till eternity until it pops the confirmation box. Anyone else? I have noticed this on firmware 1120 and 1121 ... it could have been there in earlier version as well ... just not too sure.[/quote]


Just to add additional input: This does not happen for me streaming amazon prime (~50mg range speeds) on my 60HU8550 firmware v. 2270

Samsung UN60HU8550 - HS01
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post #20619 of 22221 Old 09-17-2015, 11:46 AM
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So, I reached out to Samsung this morning because I hadn't heard back from regarding my exchange/buyback. I was promised a call by Tuesday of this week.

Good thing I did, because I was informed that they'd closed the support ticket and noted it as resolved, and that the TV does not qualify for an exchange or refund. They now want me to start the whole process over again and open up another service request on the new panel. Unbelievable.
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post #20620 of 22221 Old 09-18-2015, 01:16 PM
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Looks like Tiger Direct says the 75 HU8550 deal is no more. They do not expect any more sets. I had it in my cart and before I could check out they sold out (was busy convincing the wife bigger really is better, lol). Amazon has a dealet with a $3500 price, but it's in FL so I'd pay tax. Sigh. Will continue looking, as now that I convinced myself 75 is the magic number my 65 looks soooo tiny.

If anyone sees any good (and legit) deals on teh 75 please post here. I could always go East Coast TV route, and wrestle with them, but I don't think I have it in me.

Samsung 55" JS8500, 48" JS9000, 65" HU8550, 46" ES7100, 55" D8000 (RIP)

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post #20621 of 22221 Old 09-18-2015, 01:20 PM
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Hi,
I have a new 75HU8550 and a SEK-3500 coming soon and live in the U.S. I am obviously coming in at the end of this thread but was hoping I could get an answer from a simple question: Will I be able to receive ANY HDR content with this set? I am not concerned with free movies, just interested to know what limitations exist presently.

Thank You!!
Best Regards,
Bill
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post #20622 of 22221 Old 09-18-2015, 02:29 PM
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Originally Posted by Plasma Bill View Post
Hi,
I have a new 75HU8550 and a SEK-3500 coming soon and live in the U.S. I am obviously coming in at the end of this thread but was hoping I could get an answer from a simple question: Will I be able to receive ANY HDR content with this set? I am not concerned with free movies, just interested to know what limitations exist presently.

Thank You!!
Best Regards,
Bill
yes you will get hdr
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My set up
LG 65B7 | Samsung KS8000 |Sony 55XBR 930D |Samsung 55Q7 Samsung 60F8500 |LG Oled 55C8
LG Oled 65C8 |Samsung 65 Q9FNSamsung 55 Q8FN | Sony 65 900F |Samsung 65 NU8000
Onkyo TX-NR545 + Dolby Atmos Speakers |Xbox One X |Ps4 Pro |PS VR |Oculus Rift
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post #20623 of 22221 Old 09-18-2015, 02:49 PM
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Great! Thank you Player.
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post #20624 of 22221 Old 09-18-2015, 05:13 PM
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The 75" version of this TV is getting harder to get thus is costing more. It's a little over $4000 for the 75" along with the SEK3500. That's still slightly cheaper then the UN75JU7100. Thoughts on which way to go?
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post #20625 of 22221 Old 09-18-2015, 05:25 PM
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The 75" version of this TV is getting harder to get thus is costing more. It's a little over $4000 for the 75" along with the SEK3500. That's still slightly cheaper then the UN75JU7100. Thoughts on which way to go?
The 75hu with SEK 3500U is better than the JU7100 better dimming better video processing full OCB upgradability and the panel is 10 bits.
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My set up
LG 65B7 | Samsung KS8000 |Sony 55XBR 930D |Samsung 55Q7 Samsung 60F8500 |LG Oled 55C8
LG Oled 65C8 |Samsung 65 Q9FNSamsung 55 Q8FN | Sony 65 900F |Samsung 65 NU8000
Onkyo TX-NR545 + Dolby Atmos Speakers |Xbox One X |Ps4 Pro |PS VR |Oculus Rift
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post #20626 of 22221 Old 09-19-2015, 05:47 AM
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Unfortunately the 2014 HU series were not capable of 5.1 passthrough from external devices which were limited to 2 channel forcing you to have to run everthing through your Receiver which is what you are trying to avoid.

Happilly 2015 changed that!

If you are prepared to upgrade to the SEK-3500U Evo Kit it offers the Dolby Digital 5.1 and DTS 5.1 Surround passthrough you are seeking.

The Evo Kit also offers a number of other added enhancements and features. Click on the link to the SEK-3500U Frequently Asked Questions in my signature. If you scroll to the bottom of that post there is a chart summarizing the improvements.

By the way, the built-in apps that support it (e.g. Netflix) should currently be sending DD 5.1 to your AVR but perhaps you haven't set these up yet. In the aforementioned FAQ there is an entry on how to enable that.

Here is a screen shot of my TV passing DTS...
Per your recommendation...... sad to say it but got the Evo kit and I love it. Working wonders but kind of sad to think that I had to get this just to get 5.1 working properly

I own two other Samsung sets one from 2011 and one from 2013 and I just came to realize they both exhibit the same problems, the non-ability to pass-through 5.1 audio for some sources properly.

Regardless its whatever I upgraded, I'm happy.

Edit: Got myself a 55" Sony X850B 4K TV for my loft area and it has no configuration options for audio, it just passes the audio through automatically, no processing, no nothing. Less flexibility but this to me personally is actually more desirable, I wish Samsung units did this, can't believe Samsung has been able to get away with this for a good amount of time now, to me it's a very big thing, good picture is not complete without good audio and I like setting things up properly without workarounds (e.g. connecting devices directly to TV and AVR directly to HDMI ARC port and having it do what it's suppose to do, pass through the audio)

Either way at least I got both units to pass through audio properly, the SEK-3500u allows me to pass through HD Audio as an option which seems to mean I can pass through DTS-HD and Dolby TrueHD, haven't tested yet but I have my PS4 connected and will test sometime today, hope it works, only thing I really want left. If this works, the SEK-3500u is definitely a must with all Samsung 4K TVs especially if you have a good audio system, you're Samsung 4K TV pretty much has a broken firmware for passing through proper surround audio otherwise.
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post #20627 of 22221 Old 09-19-2015, 08:56 AM
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Originally Posted by Justin Villaverde Reyes View Post
Per your recommendation...... sad to say it but got the Evo kit and I love it. Working wonders but kind of sad to think that I had to get this just to get 5.1 working properly

I own two other Samsung sets one from 2011 and one from 2013 and I just came to realize they both exhibit the same problems, the non-ability to pass-through 5.1 audio for some sources properly.

Regardless its whatever I upgraded, I'm happy.

Edit: Got myself a 55" Sony X850B 4K TV for my loft area and it has no configuration options for audio, it just passes the audio through automatically, no processing, no nothing. Less flexibility but this to me personally is actually more desirable, I wish Samsung units did this, can't believe Samsung has been able to get away with this for a good amount of time now, to me it's a very big thing, good picture is not complete without good audio and I like setting things up properly without workarounds (e.g. connecting devices directly to TV and AVR directly to HDMI ARC port and having it do what it's suppose to do, pass through the audio)

Either way at least I got both units to pass through audio properly, the SEK-3500u allows me to pass through HD Audio as an option which seems to mean I can pass through DTS-HD and Dolby TrueHD, haven't tested yet but I have my PS4 connected and will test sometime today, hope it works, only thing I really want left. If this works, the SEK-3500u is definitely a must with all Samsung 4K TVs especially if you have a good audio system, you're Samsung 4K TV pretty much has a broken firmware for passing through proper surround audio otherwise.
Glad to hear it's doing pretty much everything you were looking for. Unfortunately it won't pass through DTS-HD or Dolby TrueHD but this is due to the limitation of ARC.

The following excerpt is from a CNET article...

Quote:
ARC only passes Dolby Digital. So those new high-resolution audio formats available on Blu-ray discs, namely Dolby TrueHD and DTS-HD, are unavailable over ARC. This isn't the TV manufacturers' fault, but it's still annoying.
Full Article: http://www.cnet.com/news/what-is-aud...n-channel-arc/

In order to hear Dolby TrueHD and DTS-HD you would need a device such as a blu-ray player with dual HDMI outputs such as what I have in my setup... or a Receiver capable of HDMI pass through which I don't.

For your perusal I have attached a copy of my wiring diagram.
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post #20628 of 22221 Old 09-19-2015, 09:33 AM
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Looking for some general opinions on the condition of this panel so I can fully gauge whether or not I'm being unreasonable.

This is my replacement panel from Samsung. The frame of the panel itself is slightly warped/bent. It's off between 0.25 and 0.5 inches when being measured from the wall on various sides, the top right hand corner showing the most discrepancy. I was told last Friday that because of the number of calls to my home, the hours spent dealing with this (since July 20th) and the fact that new issues arose, I'd be eligible for an exchange or buyback. Turns out that was an flat out lie.

As you can see, there's a considerable blob in the top center of the screen. I'm already after them because of the bent frame (I'm concerned that it's putting pressure on the panel itself), but I included this as evidence as well. Doesn't look normal to me, but perhaps I'm just asking for too much at this point.
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post #20629 of 22221 Old 09-19-2015, 01:17 PM
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Originally Posted by BLeClair12 View Post
Looking for some general opinions on the condition of this panel so I can fully gauge whether or not I'm being unreasonable.

This is my replacement panel from Samsung. The frame of the panel itself is slightly warped/bent. It's off between 0.25 and 0.5 inches when being measured from the wall on various sides, the top right hand corner showing the most discrepancy. I was told last Friday that because of the number of calls to my home, the hours spent dealing with this (since July 20th) and the fact that new issues arose, I'd be eligible for an exchange or buyback. Turns out that was an flat out lie.

As you can see, there's a considerable blob in the top center of the screen. I'm already after them because of the bent frame (I'm concerned that it's putting pressure on the panel itself), but I included this as evidence as well. Doesn't look normal to me, but perhaps I'm just asking for too much at this point.
Is the image on the thumbnail a grey-scale ramp?

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post #20630 of 22221 Old 09-19-2015, 01:39 PM
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Is the image on the thumbnail a grey-scale ramp?
It's the second test pattern image built into the TV. I believe it's a grey-scale ramp, yes.
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post #20631 of 22221 Old 09-20-2015, 02:45 PM
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Thumbs down Firmware 1121

Samsung gets worse and worse. I already had to put up with nag screens for updating the firmware even though I had ALL notifications turned off. Firmware 1120 had already ruined my TV (in my opinion), but I had no plans to update to 1121. I was in the Vudu app, about to start a movie, then the nag screen to update the firmware popped up *exactly* as I was pushing the select button to pick a movie. SO, it then proceeded to update my firmware to 1121.

Now I get freaking ADS on my Smarthub quick menu. ADS!!! I've opted out of all ads in the TV and selected that I do not agree to their crap. But I still get ADS on my TV.

Does anyone know the domains to block to keep these ads from coming up on the menu? I've seen the URLs in this thread for blocking updates (which I will likely do soon), but seeing ads for crap I don't want puts me into pure rage. It's already bad enough that they keep loading up the TV with apps that I can't delete (whyTF would I want a PGA app??), but ads are the last straw.

TLDR; how do I block the freaking ads that now show up in my smarthub quick menu with firmware 1121?

TLDR2; if you're on firmware 1110, KEEP IT. Do not upgrade!!!
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post #20632 of 22221 Old 09-20-2015, 05:07 PM
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<--snip-->It's already bad enough that they keep loading up the TV with apps that I can't delete (whyTF would I want a PGA app??), but ads are the last straw.
And while we are raging why would Samsung choose to include the bug ridden Weather Network app and not allow us to delete it to free up memory.

Here is a letter I fired off to the contact email the other day (and even copied in the Media Communications contact). Needless to say I am not holding my breath for a reply!

______________________________

I wrote to you some time ago regarding bugs in your Weather Network application available on my Samsung Smart TV but never received a reply.

I have included a couple of pictures demonstrating the bugs.

Picture 1 - Although today is Thursday, September 17 the first day showing in the 10 day forecast is Friday, September 17 when in fact Friday is tomorrow and it will be September 18th.

Picture 2 - Again the 10 day forecast is down right buggy. Notice how September 27 is showing as a Monday even though that date is a Sunday? And since when did October 30th fall the day after September 29th?

On top of those very obvious bugs there are others such as the map data sometimes not loading but rather than waiting for you to fix your app (or reply to messages), I think I will just switch to AccuWeather which works flawlessly.
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post #20633 of 22221 Old 09-20-2015, 07:39 PM
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Man, if you aren't satisfied don't settle. I know it's a hassle, but that's alot of money you paid. I had a set that I didn't like, so I returned it and got a new one. It was the best move, I made as I was able to get a better set and a Samsung panel.

Make Samsung make you happy. If they want to keep you as a customer, then they need to make it right.

Quote:
Originally Posted by BLeClair12 View Post
Looking for some general opinions on the condition of this panel so I can fully gauge whether or not I'm being unreasonable.

This is my replacement panel from Samsung. The frame of the panel itself is slightly warped/bent. It's off between 0.25 and 0.5 inches when being measured from the wall on various sides, the top right hand corner showing the most discrepancy. I was told last Friday that because of the number of calls to my home, the hours spent dealing with this (since July 20th) and the fact that new issues arose, I'd be eligible for an exchange or buyback. Turns out that was an flat out lie.

As you can see, there's a considerable blob in the top center of the screen. I'm already after them because of the bent frame (I'm concerned that it's putting pressure on the panel itself), but I included this as evidence as well. Doesn't look normal to me, but perhaps I'm just asking for too much at this point.
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post #20634 of 22221 Old 09-21-2015, 07:36 AM
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Quote:
Originally Posted by DieterW View Post
Samsung gets worse and worse. I already had to put up with nag screens for updating the firmware even though I had ALL notifications turned off. Firmware 1120 had already ruined my TV (in my opinion), but I had no plans to update to 1121. I was in the Vudu app, about to start a movie, then the nag screen to update the firmware popped up *exactly* as I was pushing the select button to pick a movie. SO, it then proceeded to update my firmware to 1121.

Now I get freaking ADS on my Smarthub quick menu. ADS!!! I've opted out of all ads in the TV and selected that I do not agree to their crap. But I still get ADS on my TV.

Does anyone know the domains to block to keep these ads from coming up on the menu? I've seen the URLs in this thread for blocking updates (which I will likely do soon), but seeing ads for crap I don't want puts me into pure rage. It's already bad enough that they keep loading up the TV with apps that I can't delete (whyTF would I want a PGA app??), but ads are the last straw.

TLDR; how do I block the freaking ads that now show up in my smarthub quick menu with firmware 1121?

TLDR2; if you're on firmware 1110, KEEP IT. Do not upgrade!!!
I have the 8550, pre-3550 and was recently Forced on Golf 2160 FW (which I had not wanted due to Advertising introduced) and I started seeing a Banner 'Click-Ad' at screen top about every four hours.

This made that stop:

Menu>Smart Hub>Apps Settings>Push Notification Settings>Push Notification and make sure "OFF" is checked.

First open of 'Smart Hub' after Forced Update had offered an agreement to accept and I had declined.

That "Push Notification" had previously been checked "Off" but that 'Update' had turned it on along with several other setting changes including 'Picture' and 'Auto-Update'.

I have now Blocked Samsung's (OTN) update sites at my Router and plan any future Firmware Flashes to be if/when I want using their USB method.

To prevent future unwanted Firmware Flashes it is important to place a block on your Router to prevent TV from uploading the update. Once it's residing on your system (uploaded), you are not only going to see those nag-screens, but it's just a matter of time before the update will be forced on you.

Link below opens a post I made here on blocking that upload site. Of course you are going to have to do it by whatever method your modem/router uses, if it allows "Website Blocking".

https://www.avsforum.com/forum/166-lc...l#post37036938

The link at bottom of my sig shows instructions for my modem/router; you will have to locate a similar site for your's.
Art
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post #20635 of 22221 Old 09-22-2015, 10:08 AM
 
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Strange that the same firmware would behave this differently. I have a 75mb connection ... so thats not a streaming issue.

On a different internet connection note (not related to your Amazon issue):

If you have a wired connection on your computer and TV, when you do a speed test on your computer do you see 75+ Mbps?

Do you see the same 75+ Mbps when you a speed test on your TV using the SmartHub browser?
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post #20636 of 22221 Old 09-24-2015, 06:29 AM
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In case folks did not notice - StarZ HD App is now available for Samsung SmartTV - downloaded it yesterday. You need to sign in (through your provider credentials). Picture is sharp but the black level is bad. I had to tweak Dynamic Contrast to make it look right ... which is strange because content on Netflix and Amazon look amazing without any adjustments.
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post #20637 of 22221 Old 09-24-2015, 04:21 PM
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and ...... my 55HU8550 just died

It's been acting funny the last week or so. When I would turn it on after it being off for an extended period of time, it would turn back off after 3-5 seconds.
When I would turn it back on again it would be fine. Until tonight. Turned it on, it went off. Turn it on. Fine for half hour forty five minutes. Left the room and came back to what looks like only the backlight on. No other picture. No OSD. No menus. Unplugged for a few minutes. Same thing. Trying an extended unplug as I type this.
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post #20638 of 22221 Old 09-24-2015, 06:46 PM
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Originally Posted by michaelggray View Post
and ...... my 55HU8550 just died

It's been acting funny the last week or so. When I would turn it on after it being off for an extended period of time, it would turn back off after 3-5 seconds.
When I would turn it back on again it would be fine. Until tonight. Turned it on, it went off. Turn it on. Fine for half hour forty five minutes. Left the room and came back to what looks like only the backlight on. No other picture. No OSD. No menus. Unplugged for a few minutes. Same thing. Trying an extended unplug as I type this.
Warranty time

My set up
LG 65B7 | Samsung KS8000 |Sony 55XBR 930D |Samsung 55Q7 Samsung 60F8500 |LG Oled 55C8
LG Oled 65C8 |Samsung 65 Q9FNSamsung 55 Q8FN | Sony 65 900F |Samsung 65 NU8000
Onkyo TX-NR545 + Dolby Atmos Speakers |Xbox One X |Ps4 Pro |PS VR |Oculus Rift
AMD Ryzen 1700 + Vega 64 + Mining Rigs Samsung Galaxy S8
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post #20639 of 22221 Old 09-25-2015, 12:49 AM
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Greetings. I am new to this specific thread. I own a UN55HU9000FXZA Samsung 4KTV. I wanted to ask any fellow forum members about this SEK 3500U Evolution Kit. I am considering getting one but I wanted to ask the following prior to purchase; Do any of you know if it is possible to go back to your stock one connect box if for some reason you don't like the new evolution kit? If so how do you do it? Also, would the SEK 3500U leave anything on your tv that you cannot get rid of or prevent you from using any settings that are on the stock one connect box? Please let me know if any of you can shed some light on this. Thank you very much.
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post #20640 of 22221 Old 09-25-2015, 02:31 AM
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Greetings. I am new to this specific thread. I own a UN55HU9000FXZA Samsung 4KTV. I wanted to ask any fellow forum members about this SEK 3500U Evolution Kit. I am considering getting one but I wanted to ask the following prior to purchase; Do any of you know if it is possible to go back to your stock one connect box if for some reason you don't like the new evolution kit? If so how do you do it? Also, would the SEK 3500U leave anything on your tv that you cannot get rid of or prevent you from using any settings that are on the stock one connect box? Please let me know if any of you can shed some light on this. Thank you very much.
This users experience suggests there's no issue with going back to original OCB because he has to in order to backup correct settings to upgrade because his original OCB was lost in a move. I'm sure others can share more but following his posts may help.
https://www.avsforum.com/showthread.php?p=37534130

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