Originally Posted by ml2517
I was just browsing around on the the Samsung site for the JU7100 and saw this:
It says the TVs are "Motion Rate 120" so I honestly don't know what to believe on these at the moment.
I have a 75" model on order after confirming some things with Samsung in chat and liking what I was being told. Here is to hoping I get a TV with a good picture and not a piece of junk that sets me back over 5k.
Just had the following conversation (as I have ordered a 65"):
Please wait for a Samsung Agent to respond.
You are now chatting with 'Valarie G'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK1125603332234X
Valarie G: Hi, thanks for reaching out to Samsung pre-sales support. We appreciate your interest in Samsung products. How may I assist you today?
Visitor: Just a quick question: looking at the JU7100 65" TV - the specs state 240 for motion but when you download the specs it states 120?????
Valarie G: I will be glad to assist you in providing the information.
Valarie G: I apologize for the miscommunication, it will come with 240HZ refresh rate.
Valarie G: Let me provide the link of the TV.
Valarie G: http://www.samsung.com/us/video/tvs/UN65JU7100FXZA
Valarie G: Are you able to access the link?
Visitor: Yes I can
Valarie G: Thank you for confirming.
Valarie G: Please click the green "Add to Cart" button on the product page to continue. Here you can review the options for extended warranties and proceed with checkout.
Valarie G: After reviewing your product selection(s) and selecting your shipping method, please click the green "Checkout" button to proceed to Step 2 of the ordering process. From here, you will be able to enter in your billing and shipping details.
Visitor: But look at this http://www.samsung.com/us/system/con...et_2-18-15.pdf
Valarie G: Is there anything else I can assist you with?
Valarie G: Sure, let me check the information.
Visitor: It clearly states there that motion rate is 120
Valarie G: Thanks for bringing this to our attention; we'll make sure that we advise the team that manages the Samsung.com website, so that they can update the site as soon as possible.
Visitor: But it's definitely 240 - correct?
Valarie G: Yes, i have checked the information, i will forward the information to appropriate department and make sure the issue is rectified.
Valarie G: Yes, it will come with 240HZ refresh rate.
Visitor: Thank you
Valarie G: You're welcome. Is there anything else I can assist you with?