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post #6691 of 13022 Old 11-23-2015, 06:48 PM
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Originally Posted by BLeClair12 View Post
For those that have been following along with my Js9500 saga, you may remember I mentioned that occasionally, the TV was bubbling brown spots. I caught it tonight! I missed the initial bubbling, but got it once it was on the screen.

...problem is, it's still there after about 10 minutes. Of course, I'm still weeks out from replacement arrival, cause Samsung is soooo speedy.



You STILL havent got the replacement? Lol wow. You've got the flashing screen too? And we thought those oled tvs had problems :P
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post #6692 of 13022 Old 11-23-2015, 07:02 PM
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You STILL havent got the replacement? Lol wow. You've got the flashing screen too? And we thought those oled tvs had problems
It's been approved. I'm on day four of waiting for them to call me. Took about five last time. Then it takes them two weeks to actually ship the TV. Then another five days or so to get a call to schedule delivery.

At least, assuming it goes the same way my 8550 to this 9500 did. I'm going to see if there's any possible way they can expedite the shipping process once they call, because honestly, I'm not sure this one is going to last that long.
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post #6693 of 13022 Old 11-23-2015, 07:05 PM
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Source won't go away

After several months of working just fine, my JS9500 has developed the following strange behavior.
When I hit the "source" button on the remote, the sources come up, but they won't go away. It used to time out but now it does not.
The "exit" button does not work neither.
To make the source bar go away, I have to hit the "menu" button and then exit.

Needless to say this has mucked up my Logitech to no end.
It may have happened since the last software update, but I am not sure.
Anyone seen this?
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post #6694 of 13022 Old 11-23-2015, 07:21 PM
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Originally Posted by vodil View Post
After several months of working just fine, my JS9500 has developed the following strange behavior.
When I hit the "source" button on the remote, the sources come up, but they won't go away. It used to time out but now it does not.
The "exit" button does not work neither.
To make the source bar go away, I have to hit the "menu" button and then exit.

Needless to say this has mucked up my Logitech to no end.
It may have happened since the last software update, but I am not sure.
Anyone seen this?
I have read every post in this thread along with about 30,000+ more covering the HU9000, HU8550 and the SEK-3500 Evo Kit that can be hooked up to pretty much all of the 2014 HUxxxx series.

This is a new one for me!

Samsung UN78HU9000 & SEK-3500U/ZA - Firmware 1540.3
Samsung UN40HU7000 & SEK-3500U/ZA - Firmware 1540.3
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post #6695 of 13022 Old 11-23-2015, 10:01 PM
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Originally Posted by tbrown187 View Post
Pretty surprising to have a dedicated UHD streaming app that doesn't do 5.1 audio.
I am willing to bet THIS is the issue causing the problems. All the UHD [especially the new] should be 5.1 from the source. I bet their software issues are centered around decoding the audio properly. It certainly would not be their "choice" to offer stereo only material. I will just wait for the next version and keep fingers crossed. Thanks for your help on this, even if we didn't get it fixed...

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post #6696 of 13022 Old 11-24-2015, 05:48 AM
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Originally Posted by vodil View Post
After several months of working just fine, my JS9500 has developed the following strange behavior.
When I hit the "source" button on the remote, the sources come up, but they won't go away. It used to time out but now it does not.
The "exit" button does not work neither.
To make the source bar go away, I have to hit the "menu" button and then exit.

Needless to say this has mucked up my Logitech to no end.
It may have happened since the last software update, but I am not sure.
Anyone seen this?
Unique problems (not experienced by others) are frequently solved by resets. First, I would try unplugging the Samsung, keep it unplugged until the red light on the bottom right goes out, then plugging that in again. If that doesn't help, if I were you, I would write down all my settings (other than default) because they must be input again. Then I would try the reset: menu/support/self diagnosis/reset
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post #6697 of 13022 Old 11-24-2015, 08:33 AM
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Originally Posted by rlb View Post
Unique problems (not experienced by others) are frequently solved by resets. First, I would try unplugging the Samsung, keep it unplugged until the red light on the bottom right goes out, then plugging that in again. If that doesn't help, if I were you, I would write down all my settings (other than default) because they must be input again. Then I would try the reset: menu/support/self diagnosis/reset
When I first got my JS9500 a couple of weeks ago, I couldn't get the contents on my USB playing. On top of that, after the USB content got loaded on the screen, the remote control seemed to get stuck. I got frustrated and decided to do a reset and it cleared that up for me.
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post #6698 of 13022 Old 11-24-2015, 11:05 AM
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So thanks to a JS8500 owner, i was made aware that amazon recently added "Elysium" in HDR. Ive seen this on blu ray before, and thought it looked great. Doesnt even compare to the 4k HDR version that amazon has now. If anyone is holding out on waiting for HDR discs, this might be a great early treat for 4k HDR. This is the 1st good action movie with very good special effects/CGI that has gotten a 4k HDR remaster, and it doesn't disappoint. Sony is really doing a tremendous job with HDR compared to fox, and even better than the amazon tv shows too. If this is what the future holds with HDR, WOW. truly an amazing experience. And I am truly envious of those that will get to watch this kind of stuff on a 78" or 88" tv. i cant even imagine how awesome that would be The outter space shots of the earth are just drop dead gorgeous with the blues.

You have not seen what the JS9500 can do, until you've seen good quality HDR, or Elysium HDR for that matter (smurfs2 is also amazing, but the movie itself is not that enjoyable). For this movie, I used Movie mode, dynamic contrast medium and gamma +2.

If anyone else bites on this, would love to hear your thoughts!
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MASTER LIST OF HDR CONTENT THREAD HERE, UPDATED OFTEN

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post #6699 of 13022 Old 11-24-2015, 11:29 AM
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Post My TV Settings - Template

As mentioned numerous times, before doing a full reset you will want to write down all your settings.

To make this easy on myself I have developed a Microsoft Word document and have attached a sample thumbnail picture along with a copy of the template file below.

Feel free to edit and modify to suit your needs.

Cheers!
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File Type: doc My TV Settings - Template.doc (24.0 KB, 32 views)

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post #6700 of 13022 Old 11-24-2015, 01:50 PM
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Quote:
Originally Posted by vodil View Post
After several months of working just fine, my JS9500 has developed the following strange behavior.
When I hit the "source" button on the remote, the sources come up, but they won't go away. It used to time out but now it does not.
The "exit" button does not work neither.
To make the source bar go away, I have to hit the "menu" button and then exit.

Needless to say this has mucked up my Logitech to no end.
It may have happened since the last software update, but I am not sure.
Anyone seen this?
Happened to me last night. Most likely a bug in the new firmware.
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post #6701 of 13022 Old 11-24-2015, 02:56 PM
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I'm currently watching "Edge" on amazon in HDR. Do yourselves a favor and watch that.

It takes place in the wild wild west and is mostly outdoors, and the picture is absolutely top notch. It's incredible. Easily beats red oaks, Casanova, Bosch, man in the High Castle as far as picture quality.
I checked it out and it shows that the show is in 1080p. Is it supposed to show "HDR" somewhere? Because I don't see it.

The picture quality is very good, though. I'm just confused as to how to tell when the content is HDR and when it's not. Thanks.
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post #6702 of 13022 Old 11-24-2015, 03:07 PM
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Originally Posted by Volusiano View Post
I checked it out and it shows that the show is in 1080p. Is it supposed to show "HDR" somewhere? Because I don't see it.

The picture quality is very good, though. I'm just confused as to how to tell when the content is HDR and when it's not. Thanks.

You need to look specifically in the section labeled " uhd tv". Scroll down to bottom.
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post #6703 of 13022 Old 11-24-2015, 03:10 PM
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Originally Posted by ray0414 View Post
So thanks to a JS8500 owner, i was made aware that amazon recently added "Elysium" in HDR. Ive seen this on blu ray before, and thought it looked great. Doesnt even compare to the 4k HDR version that amazon has now. If anyone is holding out on waiting for HDR discs, this might be a great early treat for 4k HDR. This is the 1st good action movie with very good special effects/CGI that has gotten a 4k HDR remaster, and it doesn't disappoint. Sony is really doing a tremendous job with HDR compared to fox, and even better than the amazon tv shows too. If this is what the future holds with HDR, WOW. truly an amazing experience. And I am truly envious of those that will get to watch this kind of stuff on a 78" or 88" tv. i cant even imagine how awesome that would be The outter space shots of the earth are just drop dead gorgeous with the blues.

You have not seen what the JS9500 can do, until you've seen good quality HDR, or Elysium HDR for that matter (smurfs2 is also amazing, but the movie itself is not that enjoyable). For this movie, I used Movie mode, dynamic contrast medium and gamma +2.

If anyone else bites on this, would love to hear your thoughts!
Haha, you got me excited about checking it out, until I found out that it's not free for Amazon Prime members. But I did check out the trailer and the CG scenes especially do look great. I already saw it, so I can't justify renting it out again.

Again, I'd love to know how you can identify which content on Amazon is HDR and which one is not. This one is also only showing 1080p on its home page.
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post #6704 of 13022 Old 11-24-2015, 03:20 PM
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Haha, you got me excited about checking it out, until I found out that it's not free for Amazon Prime members. But I did check out the trailer and the CG scenes especially do look great. I already saw it, so I can't justify renting it out again.

Again, I'd love to know how you can identify which content on Amazon is HDR and which one is not. This one is also only showing 1080p on its home page.
I already own the blu ray too. Your paying to buy it, not rent. But to me after seeing it, it was totally worth buying it again!


The hdr tag is in the movie info, before you click on "watch". Scroll to the left and click on episode name (for the tv shows). Otherwise, all hdr is under uhd sections. If your not under a uhd section all you will get is 1080p versions.
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post #6705 of 13022 Old 11-24-2015, 03:20 PM
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You need to look specifically in the section labeled " uhd tv". Scroll down to bottom.
Oh, OK. I'm aware of the UHD Movies and TV sections at the bottom of the listing. But UHD is not the same as HDR, though. Just like Netflix also has its own 4K contents, but I don't see any SUHD or HDR labelled content.

I don't know if there's really much HDR content out there or not, except for the few Samsung SUHD demo like the 2 that are built-into the TV.

There are also many UHD demos on YouTube as well that look pretty spectacular, but they're not labelled "S"UHD demo, though.
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post #6706 of 13022 Old 11-24-2015, 03:35 PM
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Oh, OK. I'm aware of the UHD Movies and TV sections at the bottom of the listing. But UHD is not the same as HDR, though. Just like Netflix also has its own 4K contents, but I don't see any SUHD or HDR labelled content.

I don't know if there's really much HDR content out there or not, except for the few Samsung SUHD demo like the 2 that are built-into the TV.

There are also many UHD demos on YouTube as well that look pretty spectacular, but they're not labelled "S"UHD demo, though.


HDR actually is uhd. But not all uhd is hdr graded. All hdr is found in the uhd sections. I have compiled a list of hdr content in another thread called "Master list of hdr content ". The link is in my signature at few posts above". Or is on the 1st page of the lcd forums section.
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post #6707 of 13022 Old 11-24-2015, 03:51 PM
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Oh, OK. I'm aware of the UHD Movies and TV sections at the bottom of the listing. But UHD is not the same as HDR, though. Just like Netflix also has its own 4K contents, but I don't see any SUHD or HDR labelled content.

I don't know if there's really much HDR content out there or not, except for the few Samsung SUHD demo like the 2 that are built-into the TV.

There are also many UHD demos on YouTube as well that look pretty spectacular, but they're not labelled "S"UHD demo, though.
"S"UHD? What the heck is that?


According to CNET: Samsung's official answer is that the S doesn't stand for a specific word. Rather, according to the rep we spoke to, "Samsung reserves the 'S' (in SUHD) identification for their flagship products that change the game, like the groundbreaking 2015 SUHD TV portfolio or their Galaxy S and so on."

So relatively speaking an SUHD demo is nothing more than a UHD demo prefixed with an "S".

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post #6708 of 13022 Old 11-24-2015, 04:27 PM
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Originally Posted by ray0414 View Post
So thanks to a JS8500 owner, i was made aware that amazon recently added "Elysium" in HDR. Ive seen this on blu ray before, and thought it looked great. Doesnt even compare to the 4k HDR version that amazon has now. If anyone is holding out on waiting for HDR discs, this might be a great early treat for 4k HDR. This is the 1st good action movie with very good special effects/CGI that has gotten a 4k HDR remaster, and it doesn't disappoint. Sony is really doing a tremendous job with HDR compared to fox, and even better than the amazon tv shows too. If this is what the future holds with HDR, WOW. truly an amazing experience. And I am truly envious of those that will get to watch this kind of stuff on a 78" or 88" tv. i cant even imagine how awesome that would be The outter space shots of the earth are just drop dead gorgeous with the blues.

You have not seen what the JS9500 can do, until you've seen good quality HDR, or Elysium HDR for that matter (smurfs2 is also amazing, but the movie itself is not that enjoyable). For this movie, I used Movie mode, dynamic contrast medium and gamma +2.

If anyone else bites on this, would love to hear your thoughts!
I loved Elysium in theaters, and have the Blu-Ray. This is probably the first HDR title that's gone up that I'd really love to see. Not sure if I'm willing to splurge, but it's very much intriguing. Glad to hear it looks so great.

It's nice to talk about something other than the problems with my TV for once!
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post #6709 of 13022 Old 11-24-2015, 06:12 PM
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"S"UHD? What the heck is that?


According to CNET: Samsung's official answer is that the S doesn't stand for a specific word. Rather, according to the rep we spoke to, "Samsung reserves the 'S' (in SUHD) identification for their flagship products that change the game, like the groundbreaking 2015 SUHD TV portfolio or their Galaxy S and so on."

So relatively speaking an SUHD demo is nothing more than a UHD demo prefixed with an "S".
Well, I'm not arguing what the S stands for, I'm arguing that there's a difference between UHD and SUHD.

720p is HD, 1080p is Full HD, 4K is Ultra Full HD (UHD for short). But that's just in terms of resolution.

What SUHD TVs bring that's not available in regular UHD is beside the 4K resolution, it has 2 other important components: High Dynamic Range (HDR), and Wide Color Gamut (or what's called Nano Crystal color by Samsung). In TVs that support HDR, like Samsung's SUHD TVs, or LG's OLED TVs, the HDR is possible by a higher contrast capability (black is blacker and white is whiter/brighter). Technically the JS900 is SUHD and has Nano Crystal color and HDR, but it's only edge lit so its HDR is not going to be as good as the JS9500 HDR, which is FALD.

You can have content that's UHD, but that content may not take advantage of imagery that can be supported by HDR and WCG. In that sense, that content looks pretty much the same between a regular UHD or an SUHD or an OLED TV.

If you have content that's not just UHD, but created specifically to show off HDR and WCG capabilities in mind, then you can see the difference when you play that content on an UHD TV vs an SUHD or an OLED TV. Sure, the compatibility is the same and you can play the content in any 4K TV, but the HDR content will look better on an SUHD or OLED TV than a regular UHD TV.

That's why I want to take the trouble to differentiate between regular UHD content and special UHD content that is designed to showcase HDR (and maybe WCG as well). The special UHD content designed to showcase HDR and WCG will look spectacular on an SUHD or OLED TV, and less spectacular on an UHD TV.

The bottom line is that if you take a UHD content and it looks the same on a regular UHD TV vs an SUHD or OLED TV, then I wouldn't call it HDR content. If it looks different between UHD vs SUHD or OLED, then I would call it HDR content. And how would we know? Unless we can compare the content side by side on a UHD TV and an SUHD TV. Or unless the content maker specifically label it as HDR content to tell us that they have created it with HDR in mind, and you need a TV that supports HDR for the best viewing experience.

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post #6710 of 13022 Old 11-24-2015, 07:02 PM
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In setting up the 9500 I ended up with the Comcast box and the blue ray going into the denon. The OCB has the denon in hdmi1 the Xbox one in hdmi2 the Apple TV in hdmi 3 and the fire tv in hdmi4. Based on all the issues I had read in this thread I did no use arc instead I am going with the optical out. This was the set up for my Samsung plasma and the way my harmony remote was programmed. Am I loosing anything by running the Comcast and blue ray through the denon instead of straight into the OCB? Any feedback would be appreciated. Thanks

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post #6711 of 13022 Old 11-24-2015, 07:15 PM
 
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Originally Posted by Volusiano View Post
Oh, OK. I'm aware of the UHD Movies and TV sections at the bottom of the listing. But UHD is not the same as HDR, though. Just like Netflix also has its own 4K contents, but I don't see any SUHD or HDR labelled content.

I don't know if there's really much HDR content out there or not, except for the few Samsung SUHD demo like the 2 that are built-into the TV.

There are also many UHD demos on YouTube as well that look pretty spectacular, but they're not labelled "S"UHD demo, though.
If you are browsing a category like every does, it won't show the HDR label in the summary at the bottom. You must drill into to the "Overview" portion of the title, where you will see HDR next to the rating, audio channels and closed captioning. For TV Shows, you have to drill into the overview for one of episodes to see the HDR label. It's just more of Amazon's crappy UI to cope with.
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post #6712 of 13022 Old 11-24-2015, 08:16 PM
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<--snip-->Well, I'm not arguing what the S stands for, I'm arguing that there's a difference between UHD and SUHD.
I have owned UHD TV's for a period spanning a year and a half and am quite conversant on Samsungs lineup and a regular contributor on the AVS Forum.

My post was merely quoting CNET's interview with Samsung in an attempt to clarify for you that there is absolutely no difference between UHD and SUHD.

Just to put that to rest, here is another quote from a journalist attending the January 2015 CES...

Quote:
What does the "S" stand for? It officially doesn't stand for anything (although "Samsung" is a pretty good guess), it's mainly a rebranding of the company's line of LCD UHD TVs for 2015.
Samsung has merely used that term as a marketing camapaign to differentiate between their JSxxxx series versus the rest of their 2015 lineup that are also capable of HDR (though not as good) as are many of the competitions TVs (perhaps even better).

As a matter of fact my 2014 78" HU9000 flagship TV is also capable of HDR with the 2015 SEK-3500U Evo Kit attached.

Of course the 2015 JS9500 is better than the 2014 HU900 flagship model (with the Evo Kit upgrade) and next years 2016 series will be better than the current lineup... and so on and so forth... with no end in sight.

Cheers!

Samsung UN78HU9000 & SEK-3500U/ZA - Firmware 1540.3
Samsung UN40HU7000 & SEK-3500U/ZA - Firmware 1540.3
Samsung UBD-K8500 UHD Blu-ray Player; Apple TV 4K
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Last edited by Musician; 11-24-2015 at 08:38 PM.
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post #6713 of 13022 Old 11-24-2015, 08:17 PM
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Originally Posted by Musician View Post
That's pretty funny... OCD over the OCB.

During the entire time I had my One Connect Box hooked up to my HU9000, although it would run hot sitting at the front of an open shelf in my semi-enclosed cabinet, I never had a problem that raised cause for concern.

However once I replaced it with the SEK-3500 Evolution kit, after a firmware update I started to receive an overheating message which had me moving the One Connect Box and everything has been fine ever since.

Since the SEK-3500 shares the same firmware (and probably the same guts) as the JS9500, I expect you guys would receive the same message if the OCB exceeded a certain temperature as per the attached thumbnail.

My Box has now been relocated to an external shelf behind the TV but my OCD is so bad I would be obsessing over the unevenness too even though I can't even see it!

Fine line between OCD and being a perfectionist!
Hope my box don't get hot and display a terror message like that on screen, I'd def wet my man diapers! I think those 8 cores increase the heat over prior OCB's and the current design of the OCB that AFAIK I can tell has minimal vent space observed with my OCD microscope upon initial setup.

Alas the silent fan in my prior post I have under it gives me some peace of mind.

PS: Got a kick outta yer 1st liner of yer post. The synapses betwixt yer ears are firing on all cylinders. IMO (chuckles) It is odd the thinner the TV's get the fatter I become...
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post #6714 of 13022 Old 11-24-2015, 08:25 PM
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Right, I just meant that, for me, there was no stuttering at all. I just checked some previews and free featurettes and they play normal for me as well (no stutter.) I just hope that their next software version fixes your problem.

Btw, on the topic of audio, I wrote their support again and it looks like they don't support 5.1 audio: Thank you for contacting Support. Unfortunately we do not offer 5.1 audio at the time on UltraFlix. We apologize for any inconvenience!

Pretty surprising to have a dedicated UHD streaming app that doesn't do 5.1 audio.
My old school granddad told me once I don't need no more that 2ch stereo b/c he said I got only 2 ears. But yet soon I will have 11ch AVR for a 7.2.4 setup. If grandpa could see me now he'd say where's your other 9 ears at boy? SMH

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Last edited by timc1475; 11-24-2015 at 09:40 PM.
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post #6715 of 13022 Old 11-24-2015, 08:28 PM
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Never saw that message, but it wouldn't surprise me as more HDR content is released, it pops up for many people. I think HDR is one of the most taxing (read as "heat producing") activities, aside from mini games (of which that one person that actually uses TV games apps really concerns me more).

Can't I be both? A perfectionist OCD? If its not perfect, its not me lol. I think I am the only 20 YO that is concerned with having a nice heavy weighted, plain designed silverware set, matching heavy weighted glass cups, always clear counter tops (bathrooms included), *COUGH COUGH* perfect tv *COUGH COUGH*, and many other antiquities that others my age are greatly confused by lol.
Take it easy Nathan & please remember your inhaler.
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post #6716 of 13022 Old 11-24-2015, 08:31 PM
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For those that have been following along with my Js9500 saga, you may remember I mentioned that occasionally, the TV was bubbling brown spots. I caught it tonight! I missed the initial bubbling, but got it once it was on the screen.

...problem is, it's still there after about 10 minutes. Of course, I'm still weeks out from replacement arrival, cause Samsung is soooo speedy.

That reminds me of the song "Tiny Bubbles". But anyway does it do that all the time or just that one scene? If you have a DVR rewind it and if so then maybe it's the camera lens in production.

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post #6717 of 13022 Old 11-24-2015, 08:33 PM
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Originally Posted by timc1475 View Post
That reminds me of the song "Tiny Bubbles". But anyway does it do that all the time or just that one scene? If you have a DVR rewind it and if so then maybe it's the camera lens in production.
Nope, at least once a night on a variety of content. And it overlays the Samsung menus and picture tests as well. It can take different, solid shapes too. Here's another weird one from last night.
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post #6718 of 13022 Old 11-24-2015, 08:39 PM
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After several months of working just fine, my JS9500 has developed the following strange behavior.
When I hit the "source" button on the remote, the sources come up, but they won't go away. It used to time out but now it does not.
The "exit" button does not work neither.
To make the source bar go away, I have to hit the "menu" button and then exit.

Needless to say this has mucked up my Logitech to no end.
It may have happened since the last software update, but I am not sure.
Anyone seen this?
Does it do this with only the OEM remote that came with the TV or the Logitech remote?

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post #6719 of 13022 Old 11-24-2015, 08:49 PM
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When I first got my JS9500 a couple of weeks ago, I couldn't get the contents on my USB playing. On top of that, after the USB content got loaded on the screen, the remote control seemed to get stuck. I got frustrated and decided to do a reset and it cleared that up for me.
Yes I have experienced such things as well & the reset corrects. AFAIK these TV's especially flagships are becoming more and more like a computer. Therefore occasional restarts and/or reboots are needed. IMO

My X1 DVR cable box requires a restart every single night. In time I would juxtapose that TPTB will encode a auto restart / boot once a day for the JS9500 etc. in idle time thereby allowing the user when in use less issues.

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post #6720 of 13022 Old 11-24-2015, 08:55 PM
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So thanks to a JS8500 owner, i was made aware that amazon recently added "Elysium" in HDR. Ive seen this on blu ray before, and thought it looked great. Doesnt even compare to the 4k HDR version that amazon has now. If anyone is holding out on waiting for HDR discs, this might be a great early treat for 4k HDR. This is the 1st good action movie with very good special effects/CGI that has gotten a 4k HDR remaster, and it doesn't disappoint. Sony is really doing a tremendous job with HDR compared to fox, and even better than the amazon tv shows too. If this is what the future holds with HDR, WOW. truly an amazing experience. And I am truly envious of those that will get to watch this kind of stuff on a 78" or 88" tv. i cant even imagine how awesome that would be The outter space shots of the earth are just drop dead gorgeous with the blues.

You have not seen what the JS9500 can do, until you've seen good quality HDR, or Elysium HDR for that matter (smurfs2 is also amazing, but the movie itself is not that enjoyable). For this movie, I used Movie mode, dynamic contrast medium and gamma +2.

If anyone else bites on this, would love to hear your thoughts!
Wow those pics look amazing & I am a syfy space futuristic fanatic . I never considered an Amazon streaming option before since I am waiting for broadband 4k HDR, but those pics... Do you use any special settings or just let the JS9500 do as it sees fit based upon the metadata?
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