Samsung JS9500 owners thread - Page 418 - AVS Forum | Home Theater Discussions And Reviews
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post #12511 of 13022 Old 10-20-2017, 10:09 AM
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Just to let you know I have a 65JS9500 and also a 75Z9D

Waaaay less blooming and waaay brighter and up scaling on the Z9D.

Just happy no brown spots yet on the JS

Would only buy Sony and LG from now on since Samsung screwed/lies to us about OCB being future proofing
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post #12512 of 13022 Old 10-21-2017, 07:56 AM
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Originally Posted by nc88keyz View Post
mute 182 power for svc menu

SVC
Info
SVC info
5. Panel Display Time
Time is 347770 minutes OR 5812 hrs

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but there is no numbers on the JS9500 remote?

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post #12513 of 13022 Old 10-21-2017, 08:08 AM
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What is the best way to install the bottom stand if you no longer have the original Styrofoam protector that came in the original box?

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post #12514 of 13022 Old 10-21-2017, 08:53 AM
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Originally Posted by Eclipse01 View Post
What is the best way to install the bottom stand if you no longer have the original Styrofoam protector that came in the original box?
svc rested over sectional and ottoman if thst helps. I also made them use soft pillows as to not puncture sofa material

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post #12515 of 13022 Old 10-21-2017, 09:09 AM
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Originally Posted by nc88keyz View Post
svc rested over sectional and ottoman if thst helps. I also made them use soft pillows as to not puncture sofa material

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That is a good idea

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Last edited by Eclipse01; 10-21-2017 at 01:07 PM.
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post #12516 of 13022 Old 10-21-2017, 02:50 PM
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That is a good idea
Luckily, my set (65") is in the bedroom, so bed.
Basement set, (75") large sofa once cushions removed.

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post #12517 of 13022 Old 10-21-2017, 06:51 PM
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Quote:
Originally Posted by Eclipse01 View Post
That is a good idea
Luckily, my set (65") is in the bedroom, so bed.
Basement set, (75") large sofa once cushions removed.
I?ve got a 65 (JS9500) and 75 (Z9D) also. Except my 65 is in basement and the 75 is in my great Room. Sweet setup!

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post #12518 of 13022 Old 10-22-2017, 09:01 AM
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Would it be bad if I sold the TV with the one brown spot? I would of course tell them about it a ahead of time, i'm guessing it would still be a decent TV for a like say a basement.

If so how much should I ask? $200ish?

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post #12519 of 13022 Old 10-22-2017, 10:30 AM
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Quote:
Originally Posted by Eclipse01 View Post
Would it be bad if I sold the TV with the one brown spot? I would of course tell them about it a ahead of time, i'm guessing it would still be a decent TV for a like say a basement.

If so how much should I ask? $200ish?
Still worth around 500-700.
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post #12520 of 13022 Old 10-22-2017, 11:16 PM
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Originally Posted by rlb View Post
Following thread, titled "OLED screen burn: with photos" has almost 1,400 posts. Lots of those posters, who own OLED displays, would disagree with you!
https://www.avsforum.com/forum/40-ole...rn-photos.html
I certainly enjoy my "don't care" attitude with my 78js9500 when I see 100ire TV logos. I have been paranoid with all my plasma displays for ears. What a relief...
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post #12521 of 13022 Old 10-23-2017, 05:29 AM
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I certainly enjoy my "don't care" attitude with my 78js9500 when I see 100ire TV logos. I have been paranoid with all my plasma displays for ears. What a relief...
With my Panasonic plasma, I very rapidly developed IR from the "crawl" and logo on a cable news channel. My wife loves to keep the display on that channel during the day as background. I ended up buying a video processor so that I could "zoom" and "move" the picture to eliminate the crawl/logo.

I ordered a new display (another lcd/led) yesterday. The IR issue is why I didn't consider an OLED.
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post #12522 of 13022 Old 10-23-2017, 07:45 AM
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Still worth around 500-700.
I saw one at Best Buy in Dallas yesterday (65 inch JS9500) and the tag said 70% off with regular price of $4999 and sale price of $1499.99. It also has one brown spot on it so they marked it down the 70%... I would think the tv is still worth a grand? I have had my panel replaced twice on my 65 inch JS9500 last year for the brown spot issue. I have a geek squad 5 year warranty, so on the next breakdown I will get a $2999 gift card to buy a new tv. Right now its still working great! But, I am hoping if it does have some type of issue in the next 3 years so that I can get a new tv..

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post #12523 of 13022 Old 10-23-2017, 06:11 PM
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Originally Posted by rlb View Post
With my Panasonic plasma, I very rapidly developed IR from the "crawl" and logo on a cable news channel. My wife loves to keep the display on that channel during the day as background. I ended up buying a video processor so that I could "zoom" and "move" the picture to eliminate the crawl/logo.

I ordered a new display (another lcd/led) yesterday. The IR issue is why I didn't consider an OLED.
Panasonics I have are a lot more sensitive to IR then Kuros, from my personal experience. I still have them and enjoy them as much as I enjoy JS9500, but I always have to be cautios about the use case. It gets old really fast. Those that came up with 100 IRE or near 100 IRE channel logos should be send to jail...
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post #12524 of 13022 Old 10-23-2017, 06:15 PM
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but there is no numbers on the JS9500 remote?
you can use universal remote control. In fact your phone may have IR sensor and comes with the app to control it. In Europe JS9500 was shipped with 2 remotes. In US, as usual, they cheated. 1 remote, no satellite turner, no ability to record on external HDD...
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post #12525 of 13022 Old 10-23-2017, 06:21 PM
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Originally Posted by nc88keyz View Post
beware of the smart security bug. It comes on every time tv is powered on for me. don't know what to do to fix it. 1510.3

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For what it is worth it is not happenning on my set. I have voice activation disabled and I use custom DNS server. Though auto updates are not disabled as I am not blocking Samsung OTA servers on my router. It surely sounds like 1510.4 is in order...
NC88keyz, do you mind complaining to Samsung for the last time?
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post #12526 of 13022 Old 10-23-2017, 06:24 PM
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Originally Posted by Bejoy View Post
I saw one at Best Buy in Dallas yesterday (65 inch JS9500) and the tag said 70% off with regular price of $4999 and sale price of $1499.99. It also has one brown spot on it so they marked it down the 70%... I would think the tv is still worth a grand? I have had my panel replaced twice on my 65 inch JS9500 last year for the brown spot issue. I have a geek squad 5 year warranty, so on the next breakdown I will get a $2999 gift card to buy a new tv. Right now its still working great! But, I am hoping if it does have some type of issue in the next 3 years so that I can get a new tv..


1000 with no brown spot, 500 with brown spot. Unless of course it still has a 5 year warranty attached. Not sure if the js9500 brown spot suffers from the Christmas light effect where 1 bad light can affect others or if it means other leads will have shorter life spans.
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post #12527 of 13022 Old 10-23-2017, 06:25 PM
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Originally Posted by tpaxadpom View Post
For what it is worth it is not happenning on my set. I have voice activation disabled and I use custom DNS server. Though auto updates are not disabled as I am not blocking Samsung OTA servers on my router. It surely sounds like 1510.4 is in order...
NC88keyz, do you mind complaining to Samsung for the last time?
no sir. I am living with it. .. the final hours. I would rather chew glass for entertainment.

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post #12528 of 13022 Old 10-23-2017, 10:48 PM
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I can't find this question via the search, so I'm probably being obtuse here... I don't understand the "HDMI UHD Color" setting very well. I have a cable box, a UHD 4K blu ray player, and a new 4K HDR Apple TV. Do I need to turn on the UHD Color for all three inputs, or just the two with 4K capability (Blu Ray, and Apple TV)? Or does this setting have anything to do with HDR capacities at all? Samsung isn't very clear on this either.

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post #12529 of 13022 Old 10-24-2017, 07:33 AM
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I can't find this question via the search, so I'm probably being obtuse here... I don't understand the "HDMI UHD Color" setting very well. I have a cable box, a UHD 4K blu ray player, and a new 4K HDR Apple TV. Do I need to turn on the UHD Color for all three inputs, or just the two with 4K capability (Blu Ray, and Apple TV)? Or does this setting have anything to do with HDR capacities at all? Samsung isn't very clear on this either.
Turn it on for any source you are using 4K on

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post #12530 of 13022 Old 10-24-2017, 09:28 AM
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I can't find this question via the search, so I'm probably being obtuse here... I don't understand the "HDMI UHD Color" setting very well. I have a cable box, a UHD 4K blu ray player, and a new 4K HDR Apple TV. Do I need to turn on the UHD Color for all three inputs, or just the two with 4K capability (Blu Ray, and Apple TV)? Or does this setting have anything to do with HDR capacities at all? Samsung isn't very clear on this either.
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Turn it on for any source you are using 4K on
It needs to be ON in order to get full HDR, as it allows 10bit color; while HDR will still engage with it OFF, you'll only be getting 8bit (so it isn't necessary for 4K SDR, which will only be 8bit anyway).

edit: this has been tested with multiple devices that are able to report incoming and outgoing signal bit depth.

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post #12531 of 13022 Old 10-24-2017, 10:43 AM
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Damn i am afraid to check my TV for brown spots... I didn't buy an extended warranty never do on LCD led based TV's. If i have brown spots i guess im screwed, hopefully they are in a place that won't be visible upon normal viewing. Ill admit, i haven't seen any brown spots while watching content so maybe mine is ok for now... Really sucks i like this tv alot, recently moved it too my bedroom so if i do have spots might have to make due until i can convince my wife that we need another TV. Its probably going to be a tough sell considering i just bought an 65 LG oled E7 which was just delivered last Friday. Why cant women enjoy these things as much as we do, jeez its not like they dont watch as much tv if not more then we do lol.. If my wife was into it, i would have bought a 2nd oled when i got the E7 and then just moved the JS into the guest room. Hell if my wife was into TV's and even offered to pay for them my goodness the last thing id say is no. Why are women against TV's that they dont even have to pay for?? Can someone explain this too me....

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post #12532 of 13022 Old 10-24-2017, 01:30 PM
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Damn i am afraid to check my TV for brown spots... I didn't buy an extended warranty never do on LCD led based TV's. If i have brown spots i guess im screwed, hopefully they are in a place that won't be visible upon normal viewing. Ill admit, i haven't seen any brown spots while watching content so maybe mine is ok for now... Really sucks i like this tv alot, recently moved it too my bedroom so if i do have spots might have to make due until i can convince my wife that we need another TV. Its probably going to be a tough sell considering i just bought an 65 LG oled E7 which was just delivered last Friday. Why cant women enjoy these things as much as we do, jeez its not like they dont watch as much tv if not more then we do lol.. If my wife was into it, i would have bought a 2nd oled when i got the E7 and then just moved the JS into the guest room. Hell if my wife was into TV's and even offered to pay for them my goodness the last thing id say is no. Why are women against TV's that they dont even have to pay for?? Can someone explain this too me....
Stay away form all white screens, if you have one it will stick out like a sore thumb when your panel displays white.

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post #12533 of 13022 Old 10-24-2017, 03:27 PM
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Wives hate it when you pay more attention to the TV, and also spend more money on electronics than them !
Lucky last time. Wife decided SHE wanted a new one (despite telling me, no more TVs!), and SHE paid for it. BUT I was told to leave it alone, it looks fine!

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post #12534 of 13022 Old 10-24-2017, 06:53 PM
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Originally Posted by Chirosamsung View Post
Just to let you know I have a 65JS9500 and also a 75Z9D

Waaaay less blooming and waaay brighter and up scaling on the Z9D.

Just happy no brown spots yet on the JS

Would only buy Sony and LG from now on since Samsung screwed/lies to us about OCB being future proofing
Congrats on your Sony, I tolled you that when you bought your js9500, yet you didn't believe me.

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post #12535 of 13022 Old 10-24-2017, 07:06 PM
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I?ve got a 65 (JS9500) and 75 (Z9D) also. Except my 65 is in basement and the 75 is in my great Room. Sweet setup!
I'll have the exact same setup before this time next week (unless my grandchildren steal the JS9500 instead of the F9000). My Sony 75Z9D has been shipped and is somewhere on a truck between Virginia and Ohio at this time.

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post #12536 of 13022 Old 10-25-2017, 06:25 AM
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Color/Picture Drain/Changing post AppleTV 4K hookup

Hi folks- I have had this set since April 2016 coming from an F9000 that seemed to be 'growing' something on the bottom right of the screen and traded up.

Thankfully, no brown spots (yet.. knock on wood) BUT, I am now noticing something odd since I have purchased the new Apple TV 4K.

HDMI1 is set to UHD Color ON, and houses the STB (Verizon Fios)
HDMI2 houses the AppleTV and also is setup for UHD Color.

I am now noticing that sometimes when I switch from on source to another, suddenly the picture changes, and the colors become quite washed out and noticeably quite darker.. red becomes very dark, almost a black. This is so far the most impacted color I can tell. If I Power off the set (just with the remote) and turn it back on after a few seconds, everything is back to normal and looks fine.

I have been able to manually replicate this issue without changing sources by just going into the Picture settings menu and *ONLY* clicking on the selection to change off of Movie, Standard, etc. Note, I am not actually changing anything here, only bringing up the drop down IF I were going to change it. When this menu option comes up, the colors all wash out again until I power off the set and turn it back on.

I had Samsung Customer support on the line yesterday, and as expected they were pretty useless. Then my call dropped and they didn't even bother to call back to pick the conversation back up- I almost wanted them to humor me in the dialogue of trying to diagnose the problem while they read off their "Steps of problem solving" book. One thing that they did keep going to was the Picture test, was admittedly looked fairly ok each time this came up, if that says anything.
They did a factory reset, but the problem still persists.

Is there some relationship here that the AppleTV is doing to push HDR to this set that is causing the set to seem to 'fault' its colors now?

On a side note, the genius from Samsung that was on the line persisted at firs that this was NOT a 4K set, let alone being able to support HDR. I explained a few times the ability of this particular 2015 set to be able to handle 1000 nits and HDR though it was not certified as 4K. He finally agreed that yes it was 4k, but not an HDR set since he kept repeated no sets had it until 2016. Again I had to push back and state that was only the certification of HDR, not the technology. I knew it was a lost cause but wanted to see if they knew anything on what was going on with the picture color "drain" it seemed.

Anyone else have this issue?
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post #12537 of 13022 Old 10-25-2017, 11:35 AM
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Hi folks- I have had this set since April 2016 coming from an F9000 that seemed to be 'growing' something on the bottom right of the screen and traded up.

Thankfully, no brown spots (yet.. knock on wood) BUT, I am now noticing something odd since I have purchased the new Apple TV 4K.

HDMI1 is set to UHD Color ON, and houses the STB (Verizon Fios)
HDMI2 houses the AppleTV and also is setup for UHD Color.

I am now noticing that sometimes when I switch from on source to another, suddenly the picture changes, and the colors become quite washed out and noticeably quite darker.. red becomes very dark, almost a black. This is so far the most impacted color I can tell. If I Power off the set (just with the remote) and turn it back on after a few seconds, everything is back to normal and looks fine.

I have been able to manually replicate this issue without changing sources by just going into the Picture settings menu and *ONLY* clicking on the selection to change off of Movie, Standard, etc. Note, I am not actually changing anything here, only bringing up the drop down IF I were going to change it. When this menu option comes up, the colors all wash out again until I power off the set and turn it back on.

I had Samsung Customer support on the line yesterday, and as expected they were pretty useless. Then my call dropped and they didn't even bother to call back to pick the conversation back up- I almost wanted them to humor me in the dialogue of trying to diagnose the problem while they read off their "Steps of problem solving" book. One thing that they did keep going to was the Picture test, was admittedly looked fairly ok each time this came up, if that says anything.
They did a factory reset, but the problem still persists.

Is there some relationship here that the AppleTV is doing to push HDR to this set that is causing the set to seem to 'fault' its colors now?

On a side note, the genius from Samsung that was on the line persisted at firs that this was NOT a 4K set, let alone being able to support HDR. I explained a few times the ability of this particular 2015 set to be able to handle 1000 nits and HDR though it was not certified as 4K. He finally agreed that yes it was 4k, but not an HDR set since he kept repeated no sets had it until 2016. Again I had to push back and state that was only the certification of HDR, not the technology. I knew it was a lost cause but wanted to see if they knew anything on what was going on with the picture color "drain" it seemed.

Anyone else have this issue?
I have reported the issue previously with contrast shift, when everything looks overexposed. Obviously it affects colors as well. Basically it is crushing white and 90 ire image will look like 100 ire where you cannot resolve the difference between the two (I haven't tested it with test patterns though). I think I have figured out what was happening or at very least reduce rate of occurrence significantly. What was happening in my case I believe is a power sag on the AC mains when TV was turning on. I have a macro programmed in my universal remote that turns on all equipment sequentially. I use large av receiver as preamp/processor and powerful 5 channel amp. Both turn on at the same time (power amp triggered by 12V brick that is plugged into switcheable AC output on receiver). My AC filter shows line voltage and current so I can see what's going on. It is unlikely to capture instantaneous changes, but it gives me enough idea that the voltage sags significantly during power on sequence. The way I created the macro is I was powering on power amp and receiver first setting the input and then powering on the TV. I added a delay between powering Receiver/Amp and TV set. I believe I was able to reproduce the problem once, but it is possible that during that power on sequence the TV I have used Harmony remote that doesn't have the work around programmed in (not sure if it is even possible though). Also it is possible that Samsung made some improvements in newer FW releases and made the unit less susceptible and since there is no way of downgrading FW I cannot test that theory.
Though your issues sounds like a completely different problem, but I thought I should share my experience anyway.
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post #12538 of 13022 Old 10-27-2017, 02:57 PM
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Hey I am in limbo, I dont really have a home, not sure if its the JS9500 thread or Oled thread , or Z9 thread. I have a JS9500 scheduled for pickup for buyback and havent pulled trigger on oled, but something good did happen today

I picked up an AppleTV 4K 32GB , unused for $100 on facebook marketplace. Should be fun to play with for a while, to see what Nvidia decides to do about the shield and DV upgrade...Hopefully I can resell ATV 5 later.
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post #12539 of 13022 Old 10-29-2017, 03:45 AM
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Quote:
Originally Posted by Chirosamsung View Post
I?ve got a 65 (JS9500) and 75 (Z9D) also. Except my 65 is in basement and the 75 is in my great Room. Sweet setup!
I'll have the exact same setup before this time next week (unless my grandchildren steal the JS9500 instead of the F9000). My Sony 75Z9D has been shipped and is somewhere on a truck between Virginia and Ohio at this time.
Very nice-it?s a nice one-two combination!

The Sony size and quality is enough of an upgrade to notice and appreciate but not so much that it makes the JS seem crappy by any means..,
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Sony 75Z9D, Samsung 65JS9500
Monitor Audio Gold 200(2), Gold 350, Gold 50(2), Gold CT280-IDC(4). SVS PC4000(2).
NAD 758, Anthem MCA-5
Apple TV 4K, Nvidea Shield. Mac Mini (2018). Samsung UHD BluRay and X-Box One X. 14 Sonos
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post #12540 of 13022 Old 10-29-2017, 03:47 AM
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Originally Posted by LesPaul30 View Post
Hi folks- I have had this set since April 2016 coming from an F9000 that seemed to be 'growing' something on the bottom right of the screen and traded up.

Thankfully, no brown spots (yet.. knock on wood) BUT, I am now noticing something odd since I have purchased the new Apple TV 4K.

HDMI1 is set to UHD Color ON, and houses the STB (Verizon Fios)
HDMI2 houses the AppleTV and also is setup for UHD Color.

I am now noticing that sometimes when I switch from on source to another, suddenly the picture changes, and the colors become quite washed out and noticeably quite darker.. red becomes very dark, almost a black. This is so far the most impacted color I can tell. If I Power off the set (just with the remote) and turn it back on after a few seconds, everything is back to normal and looks fine.

I have been able to manually replicate this issue without changing sources by just going into the Picture settings menu and *ONLY* clicking on the selection to change off of Movie, Standard, etc. Note, I am not actually changing anything here, only bringing up the drop down IF I were going to change it. When this menu option comes up, the colors all wash out again until I power off the set and turn it back on.

I had Samsung Customer support on the line yesterday, and as expected they were pretty useless. Then my call dropped and they didn't even bother to call back to pick the conversation back up- I almost wanted them to humor me in the dialogue of trying to diagnose the problem while they read off their "Steps of problem solving" book. One thing that they did keep going to was the Picture test, was admittedly looked fairly ok each time this came up, if that says anything.
They did a factory reset, but the problem still persists.

Is there some relationship here that the AppleTV is doing to push HDR to this set that is causing the set to seem to 'fault' its colors now?

On a side note, the genius from Samsung that was on the line persisted at firs that this was NOT a 4K set, let alone being able to support HDR. I explained a few times the ability of this particular 2015 set to be able to handle 1000 nits and HDR though it was not certified as 4K. He finally agreed that yes it was 4k, but not an HDR set since he kept repeated no sets had it until 2016. Again I had to push back and state that was only the certification of HDR, not the technology. I knew it was a lost cause but wanted to see if they knew anything on what was going on with the picture color "drain" it seemed.

Anyone else have this issue?
The Apple TV 4K is a mess-keeps everything in HDR even if it?s not. It?s a known issue. Doesn?t automatically switch between HDR and SDR of sources which is inexcusable

Sony 75Z9D, Samsung 65JS9500
Monitor Audio Gold 200(2), Gold 350, Gold 50(2), Gold CT280-IDC(4). SVS PC4000(2).
NAD 758, Anthem MCA-5
Apple TV 4K, Nvidea Shield. Mac Mini (2018). Samsung UHD BluRay and X-Box One X. 14 Sonos
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