**OFFICIAL** 2015 Samsung 4K SUHD JS8500 Series TV Thread - Page 3 - AVS Forum | Home Theater Discussions And Reviews
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post #61 of 24194 Old 04-18-2015, 09:20 PM
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Quote:
Originally Posted by enzogfx View Post
Here are some quick 4k color samples from my mac - no pro by any means..just testing diff combos
1)very Dark gray, 2) black bg with white txt, 3) black bg with more txt. 4) credits ...
all with 10 led backlight and toggling smart led and cinema back made no apparent changes I could notice. Phone pictures i would also say make the variations more pronounced.
Definitely not uniform with clouding. Only real time I really notice during regular use is during credits as you can see..
..should I return mine as well?
That looks pretty bad too. ... Have you tried the massage trick?

My 8550 was as bad and Samsung replaced it
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post #62 of 24194 Old 04-18-2015, 09:58 PM
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Originally Posted by truwarrior22 View Post
Smart led enabled? Also is that with the backlight maxed out?
Smart LED enabled. Blacklight at 18.

For the gray test I used Photoshop on my Macbook Pro running fullscreen. Filled a canvas with solid gray.

Edge brightness issues were quite visible on some video content as well -- particularly flattish/darkish scenes. Will post some examples tomorrow.

With the unit turned off today, I noticed that the screen itself tapers inward slightly along each of the edges (ie, is very slightly convex shaped, like an old tube TV). I think this may be impacting the uniformity, as the aberrant edge brightness diminishes when viewing directly on-axis with each edge (as opposed to from the center).

Crazy theory - but I wonder whether Samsung may have overly tightened the edge screws in manufacturing the unit, resulting in a slight "convexity" of the screen and resultant uniformity issues. I plan to investigate this theory a bit more tomorrow night. Will provide pictures.

My flat TV seems to want to be a curved TV -- curving in the wrong direction. :-)
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post #63 of 24194 Old 04-18-2015, 10:00 PM
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I'd call Samsung before opening the TV.
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post #64 of 24194 Old 04-18-2015, 10:07 PM
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Originally Posted by cferra View Post
I'd call Samsung before opening the TV.
It's going back - not going to attempt to make physical changes to the unit.
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post #65 of 24194 Old 04-18-2015, 10:09 PM
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Originally Posted by macdnj View Post
It's going back - not going to attempt to make physical changes to the unit.
Good call - I have noticed that sometimes they do mess the panel up and still ship the TV. My f7100 panel was replaced 3 times and each time the panel was put together slightly differently.
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post #66 of 24194 Old 04-18-2015, 10:21 PM
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Originally Posted by macdnj View Post
It's going back - not going to attempt to make physical changes to the unit.
Will you be exchanging it at a box store or calling Samsung replace it directly?
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post #67 of 24194 Old 04-19-2015, 03:36 AM
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Originally Posted by enzogfx View Post
Will you be exchanging it at a box store or calling Samsung replace it directly?
I too am interested in how this process is done. Are you returning it for a replacement unit or a full refund?
I suspect the former would be via Samsung and the latter with the dealer.

Sorry to hear you are not happy.

Can you elaborate on the freezing up of the Tizen OS? What were the circumstances?

And slightly off topic.... How Long Does it Take to Boot Up the JS8500 initially?

Thanks
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Last edited by Ljutic; 04-19-2015 at 04:40 AM.
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post #68 of 24194 Old 04-19-2015, 05:42 AM
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Quote:
Originally Posted by enzogfx View Post
Here are some quick 4k color samples from my mac - no pro by any means..just testing diff combos
1)very Dark gray, 2) black bg with white txt, 3) black bg with more txt. 4) credits ...
all with 10 led backlight and toggling smart led and cinema back made no apparent changes I could notice. Phone pictures i would also say make the variations more pronounced.
Definitely not uniform with clouding. Only real time I really notice during regular use is during credits as you can see..
..should I return mine as well?
I think yours looks pretty decent. If you exchange you may get worse. Unless you go with Fald you are going to have some bleed during credits.

Current Sets: Sony XBR65A9F Master Series, Sony XBR75X940C, Sony XBR75X940D, Samsung UN65KS9800, TCL 65R617
Previous Sets: Samsung Q9FN, Sony XBR65X930D, XBR65X900B, XBR49X830C, Samsung KS8000, KU6500, UN55KS8500, UN49JS8500, JS9000, JU7090, JU6500, JU6400, HU9000, HU7250, PN64F8500, Vizio P65, LG 65EF9500, LG 55EC9300, Hisense 55H8C, TCL P-Series (55P607)
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post #69 of 24194 Old 04-19-2015, 07:41 AM
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I am very disappointed in hearing the problems people are having with their JS8500 models. Does Samsung have a manufacturing problem? Or it is a flawed design? I am holding off in buying ANY 2015 4K TV until I hear some reviews with positive whole hearted recommendations.
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post #70 of 24194 Old 04-19-2015, 07:43 AM
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Originally Posted by Ljutic View Post
I too am interested in how this process is done. Are you returning it for a replacement unit or a full refund?
I suspect the former would be via Samsung and the latter with the dealer.

Sorry to hear you are not happy.

Can you elaborate on the freezing up of the Tizen OS? What were the circumstances?

And slightly off topic.... How Long Does it Take to Boot Up the JS8500 initially?

Thanks
Froze after unplugging my Macbook Pro from HDMI. After doing so, the remote ceased to function, except for the power button. Had to do a hard reboot by pulling the plug. Second freeze occurred while watching browsing the SmartTV apps. Again the remote ceased to function. Was able to duplicate the first issue but not the second. I'm running the latest firmware.

Re: bootup - takes about 20 seconds or so. Reasonably fast.
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post #71 of 24194 Old 04-19-2015, 07:54 AM
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Quote:
Originally Posted by enzogfx View Post
Will you be exchanging it at a box store or calling Samsung replace it directly?
Still debating whether to get a replacement from the merchant (Crutchfield) or return it completely.

Will wait a week or so to see comments from other owners. If I see that other owners are having better luck I'll likely opt for an exchange.
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post #72 of 24194 Old 04-19-2015, 09:47 AM
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Bummer some are running into problems, hopefully these are squared away by the time I'm ready to buy in the fall. Thanks for those reporting the issues with screenshots and details.
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Last edited by swanlee; 04-20-2015 at 10:45 AM.
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post #73 of 24194 Old 04-19-2015, 12:32 PM - Thread Starter
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Originally Posted by swanlee View Post
Bummer some are running into problems, hopefully these are squared away by the time I'm ready to buy in the. Thanks for thise reporting the issues with screenshots and details.
I'll post some pics tonight, but I don't have much (if any) light bleed or flash lighting on my 65" JS8500. The only thing I have noticed, is some clouding/light spots when the screen is black during credits. The thing is, it isn't too visible during rolling credits (minimized at that point), but during flashes of credit names. It isn't noticeable during most other TV viewing.

I do not see any banding and the motion seems to be really, really good. The clouding / light spots I have are minimal and really only noticeable in specific situations. I'm not returning mine as you never know what you will get with a replacement and you are very likely to have some type of uniformity/back light issue with LED technology and a 65" set.

My settings currently, for reference, are set to Movie mode with a backlight of 10 and Smart LED set to Standard.
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post #74 of 24194 Old 04-19-2015, 01:01 PM
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Quote:
Originally Posted by macdnj View Post
Froze after unplugging my Macbook Pro from HDMI. After doing so, the remote ceased to function, except for the power button. Had to do a hard reboot by pulling the plug. Second freeze occurred while watching browsing the SmartTV apps. Again the remote ceased to function. Was able to duplicate the first issue but not the second. I'm running the latest firmware.

Re: bootup - takes about 20 seconds or so. Reasonably fast.
Ok thanks for that data... BTW, do you happen to have the BOOT FASTER on?
MENU123>MENU>SYSTEM>GENERAL> SAMSUNG INSTANT ON

Set it to ON and all apps used and settings are remembered and stored and you are supposed to get a faster boot up.

thanks for the input. I will peruse the help book and see if there is a prescribed method to remove a laptop from HDMI... I am sure you were doing it right though.
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post #75 of 24194 Old 04-19-2015, 01:02 PM
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Quote:
Originally Posted by macdnj View Post
Quote:
Originally Posted by Ljutic View Post
I too am interested in how this process is done. Are you returning it for a replacement unit or a full refund?
I suspect the former would be via Samsung and the latter with the dealer.

Sorry to hear you are not happy.

Can you elaborate on the freezing up of the Tizen OS? What were the circumstances?

And slightly off topic.... How Long Does it Take to Boot Up the JS8500 initially?

Thanks
Froze after unplugging my Macbook Pro from HDMI. After doing so, the remote ceased to function, except for the power button. Had to do a hard reboot by pulling the plug. Second freeze occurred while watching browsing the SmartTV apps. Again the remote ceased to function. Was able to duplicate the first issue but not the second. I'm running the latest firmware.

Re: bootup - takes about 20 seconds or so. Reasonably fast.
I had mine lockup once. Rebooted after it sat there for a few minutes. Otherwise it's been pretty flawless. I'm assuming you had the port on pc mode?
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post #76 of 24194 Old 04-19-2015, 01:10 PM
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A question for you guys... I guess I could experiment but perhaps you all may have some good input for me.

I have an OppO BDP-103 Blue Ray DVD Player which I will attach to the new 8500 when it arrives....

We do a lot of blue ray DVD watching of movies.

The BDP-103 has the ability to up convert a blue ray 1080P to 4k (via a choice).

The 8500 has the ability to take a 1080P signal and do its own up convert to 4K (automatically).

Now the question....

Should I have the OppO do the 4K up convert
OR
Should I have the OppO present a 1080P stream and let the 8500 do the up convert?

Something tells me that OppO doing the up convert may be best. I say this only because I have great trust in OppO and how they do things. Also when pausing, while playing a DVD my commands go to the OppO so I suspect the Oppo device level response would be best.

I hope I said this all correct it is hard for me to get my head around this some times. You thoughts and advice will be appreciated.

Thanks in Advance.

Last edited by Ljutic; 04-19-2015 at 01:15 PM.
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post #77 of 24194 Old 04-19-2015, 01:15 PM
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ebay has the 65 9500 for 3800
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post #78 of 24194 Old 04-19-2015, 01:16 PM
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Hey guys, when you all refer to motion and whether it is good or not, are you referreing to motion with AMP OFF? In other words, the motion exhibited by the display without any sort of interpolation settings.



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post #79 of 24194 Old 04-19-2015, 02:03 PM
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Originally Posted by kutlow View Post
ebay has the 65 9500 for 3800
You must mean the 65 8500 not the 9500

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Previous Sets: Samsung Q9FN, Sony XBR65X930D, XBR65X900B, XBR49X830C, Samsung KS8000, KU6500, UN55KS8500, UN49JS8500, JS9000, JU7090, JU6500, JU6400, HU9000, HU7250, PN64F8500, Vizio P65, LG 65EF9500, LG 55EC9300, Hisense 55H8C, TCL P-Series (55P607)
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post #80 of 24194 Old 04-19-2015, 02:06 PM
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Quote:
Originally Posted by Ljutic View Post
A question for you guys... I guess I could experiment but perhaps you all may have some good input for me.

I have an OppO BDP-103 Blue Ray DVD Player which I will attach to the new 8500 when it arrives....

We do a lot of blue ray DVD watching of movies.

The BDP-103 has the ability to up convert a blue ray 1080P to 4k (via a choice).

The 8500 has the ability to take a 1080P signal and do its own up convert to 4K (automatically).

Now the question....

Should I have the OppO do the 4K up convert
OR
Should I have the OppO present a 1080P stream and let the 8500 do the up convert?

Something tells me that OppO doing the up convert may be best. I say this only because I have great trust in OppO and how they do things. Also when pausing, while playing a DVD my commands go to the OppO so I suspect the Oppo device level response would be best.

I hope I said this all correct it is hard for me to get my head around this some times. You thoughts and advice will be appreciated.

Thanks in Advance.
Samsung says that the TV does the best job up converting - its probably a matter of preference and what looks good to you.
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post #81 of 24194 Old 04-19-2015, 04:28 PM
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Quote:
Originally Posted by Ljutic View Post
A question for you guys... I guess I could experiment but perhaps you all may have some good input for me.

I have an OppO BDP-103 Blue Ray DVD Player which I will attach to the new 8500 when it arrives....

We do a lot of blue ray DVD watching of movies.

The BDP-103 has the ability to up convert a blue ray 1080P to 4k (via a choice).

The 8500 has the ability to take a 1080P signal and do its own up convert to 4K (automatically).

Now the question....

Should I have the OppO do the 4K up convert
OR
Should I have the OppO present a 1080P stream and let the 8500 do the up convert?

Something tells me that OppO doing the up convert may be best. I say this only because I have great trust in OppO and how they do things. Also when pausing, while playing a DVD my commands go to the OppO so I suspect the Oppo device level response would be best.

I hope I said this all correct it is hard for me to get my head around this some times. You thoughts and advice will be appreciated.

Thanks in Advance.
4k upscale on the oppo creates alot of upscale noise on alot of sources so I use auto instead.
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post #82 of 24194 Old 04-19-2015, 04:59 PM
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I would love to get an oppo but man they are $$$
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post #83 of 24194 Old 04-19-2015, 05:34 PM
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I would love to get an oppo but man they are $$$
No point getting one now, since the new 4K players will be out by early next year.

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post #84 of 24194 Old 04-19-2015, 08:29 PM
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Originally Posted by outsiderwv View Post
I'll post some pics tonight, but I don't have much (if any) light bleed or flash lighting on my 65" JS8500. The only thing I have noticed, is some clouding/light spots when the screen is black during credits. The thing is, it isn't too visible during rolling credits (minimized at that point), but during flashes of credit names. It isn't noticeable during most other TV viewing.

I do not see any banding and the motion seems to be really, really good. The clouding / light spots I have are minimal and really only noticeable in specific situations. I'm not returning mine as you never know what you will get with a replacement and you are very likely to have some type of uniformity/back light issue with LED technology and a 65" set.

My settings currently, for reference, are set to Movie mode with a backlight of 10 and Smart LED set to Standard.
That's excellent and encouraging to hear, outsiderwv. I'm going to get a replacement for my 65JS8500. Aside from the uniformity issues, love the TV.

Clearly my unit is a bit possessed (see attached). :-)
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post #85 of 24194 Old 04-19-2015, 10:26 PM
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Originally Posted by macdnj View Post
Froze after unplugging my Macbook Pro from HDMI. After doing so, the remote ceased to function, except for the power button. Had to do a hard reboot by pulling the plug. Second freeze occurred while watching browsing the SmartTV apps. Again the remote ceased to function. Was able to duplicate the first issue but not the second. I'm running the latest firmware.

Re: bootup - takes about 20 seconds or so. Reasonably fast.
Before unplugging any USB or HDMI device, you need to first turn the TV off or select "disconnect" or "Remove" from its drop-down menu.

Point at source and hold 'enter' down for a few seconds.

Anything other than a perfectly flat screen ( judge by reflections when off) is an indication of faulty shipping or handling (or assembly) and would explain cloudy or banding or edge bleeds.
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post #86 of 24194 Old 04-20-2015, 03:57 AM
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Samsung Apps

Does Samsung make any useful apps that we new owners could take advantage of? I see there is one called SAMSUNG SPSN.
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post #87 of 24194 Old 04-20-2015, 04:52 AM
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post #88 of 24194 Old 04-20-2015, 05:39 AM
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Quote:
Originally Posted by JonSpeaking View Post
I've had this tv for a few days and has incredible picture. I've noticed fairly serious flashlighting and will be exchanging it. Pictures soon.
I received my new set this morning and must say uniformity is as close to perfect I've seen on an edge lit. There is hope to get a good one.
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post #89 of 24194 Old 04-20-2015, 06:27 AM
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Originally Posted by macdnj View Post
That's excellent and encouraging to hear, outsiderwv. I'm going to get a replacement for my 65JS8500. Aside from the uniformity issues, love the TV.

Clearly my unit is a bit possessed (see attached). :-)

Yea that is pretty bad, much worse then my middle of the road no frills 2011 LG LCD that the 8500 would be replacing. Hope these edge bleed issues are just a bad batch.
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post #90 of 24194 Old 04-20-2015, 10:01 AM
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I've seen it referenced dozens of times, but are we sure the JS8500 will support HDR? Every time I've asked Samsung support (about 3 times now) they say that despite a 10 bit panel they will not support HDR on it. I can't find a single reference to them implementing it in the 8500 despite some reviews which indicate that it is exclusive to the JS9 series (not 8500) and everything Samsung says specifically does not reference it, but instead uses their marketing speak "purcolor and peak illuminator" to obscure that fact. I've been hearing that purcolor is not full HDR spec in the first place and as such they won't actually implement it this year. Has anyone heard otherwise from a primary source as opposed to assumptions made by every review site that doesn't actually cite a source?

Last edited by takra; 04-20-2015 at 10:35 AM.
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