One-Connect Mini shuts down my new TV
Just got my Costco UN65JS850D today and it has a major problem. With the OneConnect Mini plugged in, the screen would stay dark. If I disconnected it, the screen would turn on and start the setup process. I was on the phone with Samsung for an hour to see if I was missing anything but they could not figure out what was wrong. Finally, they said that they would send me out a new One-Connect Mini box. So basically, I have a big doorstop for 5 days until I get the new box. Of course, that may not be the problem; there might be a problem with the jack itself on the TV or something else. That's a problem with funneling all connections through 1 plug. Has anyone seen this issue before? Do I have any alternatives? Should I try to get a repairman here or is that difficult to do? I didn't send it back since Costco is out of stock and I don't know whether they will be getting more.
As far as the usual suspects, no problems with the bezels but I seem to see some flashlighting at the lower corners. I have only seen some of the setup screens so far when I unplugged the box. And I definitely prefer the darker color for my den.