**Official** Sony X930C / X940C Owners Thread - Page 460 - AVS Forum | Home Theater Discussions And Reviews
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post #13771 of 14414 Old 01-13-2018, 07:39 AM
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Quote:
Originally Posted by Viper32 View Post
Yeah me also, although since this last update mine has started this terrible reboots and force closing of apps that is driving me nuts. I am calling Geek Squad today since I purchased the 2 year extended warranty. So we shall see how this works out, as I love my set and none of the new Sony's impress me except the Z9D. I really do not want to replace the set so hopefully they can fix it. I was one that loves the internal speakers and the glossy screen to add pop. My luck
I hope they are able to fix it!

I too love the speakers, but funnily enough, I almost did not buy it because I extremely disliked them at first. Now, I’m not sure how I ever watched tv without them. It’s nice to not need your sound system all the time to watch regular content and sports.

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post #13772 of 14414 Old 01-13-2018, 10:01 AM
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Originally Posted by Tom Riddle View Post
That's awesome - hopefully they gave you the full value! Who was your warranty through?
They gave me 2k for it. Can’t complain since I purchased it and the Geek Squad warranty for $1200 with the employee discounts. I think I’m going to get a B7 or C7 with the SJ9 soundbar.
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post #13773 of 14414 Old 01-13-2018, 02:12 PM
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Originally Posted by Tom Riddle View Post
After nearly two years of owning the 940c, I'm still blown away by the picture quality! Last night we popped in The Revenant on UHD, having previously watched it twice on Blu. We were blown away by the subtlety added to the picture with the increased resolution, truly showing off the beautiful landscapes - the juxtaposition of how ugly the events captured onscreen are to the beauty of the landscapes filmed is quite jarring at times. The HDR truly brought to film to life and my wife commented several times at how amazing the picture was on my awesome 940c! This is the first set I've ever had that I didn't want to upgrade after a year! But, sure would love that Z9D, lol!

Tom I echo your sentiments to the tee. I was on You Tube the other day and they showed a TV that had the X chip Ultimate and I believe it may have also been 8K and right next to it they had ZD9 and it left it in the dust. The odd thing is it is not going to be available until 2019 (still using the Extreme for there 2018 models) I would think that would hurt Sony's sales for this year. I don't think they are the only one's though that have done this at this year's CES as I also seem to recall LG or maybe it was Samsung that exhibited a proto type 88" TV with new tech that is for 2019. Actually with all the new technology coming out it's going to make it even more difficult to replace your next TV. I think waiting at least a year or two and see how things shake out might be a good idea.

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post #13774 of 14414 Old 01-13-2018, 02:27 PM
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Quote:
Originally Posted by Viper32 View Post
Yeah me also, although since this last update mine has started this terrible reboots and force closing of apps that is driving me nuts. I am calling Geek Squad today since I purchased the 2 year extended warranty. So we shall see how this works out, as I love my set and none of the new Sony's impress me except the Z9D. I really do not want to replace the set so hopefully they can fix it. I was one that loves the internal speakers and the glossy screen to add pop. My luck
From what It looks like this may be an off year for Sony. I feel the way you and was glad that Sony was able to fix most of my issues by replacing the main board. Like you are experiencing now I was getting constant auto reboots. I say it only fixed most of my issues since I still get the occasional auto reboot and those pesky messages in the middle of the screen that Google Play or some other app has stopped working forcing you to click on Report or OK to get rid of it. All in all I love the TV it's styling, the picture, and the speakers which makes it a little easier to put up with the occasional blip. When it becomes constant that's another issue.
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post #13775 of 14414 Old 01-13-2018, 02:49 PM
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Originally Posted by Isles View Post
They gave me 2k for it. Can’t complain since I purchased it and the Geek Squad warranty for $1200 with the employee discounts. I think I’m going to get a B7 or C7 with the SJ9 soundbar.
2k want work for mine if they decide it is not repairable. I will not accept it as I cannot buy a suitable replacement for that.
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post #13776 of 14414 Old 01-13-2018, 03:21 PM
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Originally Posted by mt14942 View Post
From what It looks like this may be an off year for Sony. I feel the way you and was glad that Sony was able to fix most of my issues by replacing the main board. Like you are experiencing now I was getting constant auto reboots. I say it only fixed most of my issues since I still get the occasional auto reboot and those pesky messages in the middle of the screen that Google Play or some other app has stopped working forcing you to click on Report or OK to get rid of it. All in all I love the TV it's styling, the picture, and the speakers which makes it a little easier to put up with the occasional blip. When it becomes constant that's another issue.
That's a really good point - there just isn't a reason to replace for such similar model when the technology hasn't changed that much. I can't wait to see 8k! I wasn't sure about 4k at first, but UHD blows blu away, which hurts to say when you have over 600 blu's in your collections. I'm already replacing movies, when I never thought that would be the case. I plan too keep my 940c until something truly amazing comes along!
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post #13777 of 14414 Old 01-13-2018, 04:53 PM
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Quote:
Originally Posted by Tom Riddle View Post
That's a really good point - there just isn't a reason to replace for such similar model when the technology hasn't changed that much. I can't wait to see 8k! I wasn't sure about 4k at first, but UHD blows blu away, which hurts to say when you have over 600 blu's in your collections. I'm already replacing movies, when I never thought that would be the case. I plan too keep my 940c until something truly amazing comes along!
I have my 940C and an A1E. I love both sets. For a bright room, the 940C is outstanding. For a light controlled room, the A1E is outstanding. I think the 940C is good enough, there is no reason to change the set out for another (unless someone wants to give me a Z9D).
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post #13778 of 14414 Old 01-16-2018, 07:36 AM
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I just got prompted for a software update. Hopefully it fixes the occasional random process crashes and reboots.
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post #13779 of 14414 Old 01-16-2018, 09:55 AM
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Sony 930C/940c 2018 Android Nougat Firmware Update Available

Quote:
Originally Posted by gutter24 View Post
I just got prompted for a software update. Hopefully it fixes the occasional random process crashes and reboots.
I see the update now as well. Let us know if it feels better or looks better
--------------------------------------------------------------------------------------------
This software update (version PKG3.915NAB) provides the following benefits:

Improves general performance of the TV
Updates the system software to Android™ N (Nougat)
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post #13780 of 14414 Old 01-16-2018, 11:12 AM
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Just did the update. Took almost an hour to download and install and I have over 200 d/l speed. Curious to see what this apparently huge update brings.
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post #13781 of 14414 Old 01-16-2018, 12:15 PM
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Just did the update. Took almost an hour to download and install and I have over 200 d/l speed. Curious to see what this apparently huge update brings.
Looks like they made a lot of changes to the UI.
The Home screen is now an overlay instead of a solid background.
All of the settings are now in an menu on the right side of the screen with an overlay as well.

From their site:

Adds support for (Hybrid Log-Gamma) HDR content via HDMI input (does not apply to the XBR43X830C, XBR49X800C, XBR49X830C, XBR55X810C, XBR65X800C and XBR65X810C models)
Reduces input lag for 4K HDR gaming (does not apply to the XBR43X830C, XBR49X800C, XBR49X830C, XBR55X810C, XBR65X800C and XBR65X810C models)
Improves the general performance of the television
Adds support for 4K Live/NeuLion® Sports digital video technology
Improves general software quality of the TV
Improves RVU support
Adds Twin Picture (PAP function) support
Resolves a condition where a black picture may occur after performing a remote Off/On (KDL-75W850C)
Supports PlayMemories Online service
Supports PlayStation™ Now service
Improves Wi-Fi connectivity of the TV
Improves picture quality (dynamic range, noise reduction, sharpness)
Supports Netflix® streaming service (4K Models)
Improves Lip Sync for HDMI input
Improves performance and stability of the USB video playback features
Resolves a condition where a black screen and no sound may occur when an input changes from YouTube® to another input
Resolves a condition where a black screen may occur during USB video playback
Supports Internet based EPG (Electronic program guide)
Supports Netflix streaming service (2K Models)
Supports Amazon®, Pandora®, and Crackle™ applications
Supports Force Reboot by holding down the Power key on the BT or IR remote controller
Improves performance and stability of overall UI operation
Improves performance and stability of the Action Menu
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post #13782 of 14414 Old 01-16-2018, 12:20 PM
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Originally Posted by Stephen Terry View Post
Just did the update. Took almost an hour to download and install and I have over 200 d/l speed. Curious to see what this apparently huge update brings.
Yes, this is an upgrade to the Nougat android os (which is a full major upgrade, not a 'point' upgrade, similar to upgrading a mac from Sierra to High Sierra or from Windows 8 to Windows 10). Besides the file being large (1.5GB), the OS has to do some major work to complete the upgrade. Likely, it also includes major firmware upgrades for the various controllers as well.

Quote:
Originally Posted by gutter24 View Post
Looks like they made a lot of changes to the UI.
The Home screen is now an overlay instead of a solid background.
All of the settings are now in an menu on the right side of the screen with an overlay as well.

From their site:

Adds support for (Hybrid Log-Gamma) HDR content via HDMI input (does not apply to the XBR43X830C, XBR49X800C, XBR49X830C, XBR55X810C, XBR65X800C and XBR65X810C models)
Reduces input lag for 4K HDR gaming (does not apply to the XBR43X830C, XBR49X800C, XBR49X830C, XBR55X810C, XBR65X800C and XBR65X810C models)
Improves the general performance of the television
Adds support for 4K Live/NeuLion® Sports digital video technology
Improves general software quality of the TV
Improves RVU support
Adds Twin Picture (PAP function) support
Resolves a condition where a black picture may occur after performing a remote Off/On (KDL-75W850C)
Supports PlayMemories Online service
Supports PlayStation™ Now service
Improves Wi-Fi connectivity of the TV
Improves picture quality (dynamic range, noise reduction, sharpness)
Supports Netflix® streaming service (4K Models)
Improves Lip Sync for HDMI input
Improves performance and stability of the USB video playback features
Resolves a condition where a black screen and no sound may occur when an input changes from YouTube® to another input
Resolves a condition where a black screen may occur during USB video playback
Supports Internet based EPG (Electronic program guide)
Supports Netflix streaming service (2K Models)
Supports Amazon®, Pandora®, and Crackle™ applications
Supports Force Reboot by holding down the Power key on the BT or IR remote controller
Improves performance and stability of overall UI operation
Improves performance and stability of the Action Menu
This is a sum of all of the headline features of every software update ever released for this TV, note how it talks about adding Netflix streaming, since this wasn't originally included with the TV, but it has been supported for a very very long time now. Unfortunately, none of what is listed on that post is specific to this build.
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post #13783 of 14414 Old 01-16-2018, 03:47 PM
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I just finished the update, It did take a few minutes for things to calm down after the install was finished.

At first glance, after about 15 minutes of letting the TV finish doing whatever it was doing, the menus seem to be much faster than before.

Considering that was one of my main complaints, hopefully this is a good sign.
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post #13784 of 14414 Old 01-16-2018, 08:18 PM
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Updated via USB. The TV turned itself off when it was done updating. Everything works as expected, didn't lose calibration settings. Menus seem faster. Glad we finally got this update. I hope the 2015 TVs get Android 8.0 / Oreo someday as well.
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post #13785 of 14414 Old 01-16-2018, 08:39 PM
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Quote:
Originally Posted by Axel Olmos View Post
Updated via USB. The TV turned itself off when it was done updating. Everything works as expected, didn't lose calibration settings. Menus seem faster. Glad we finally got this update. I hope the 2015 TVs get Android 8.0 / Oreo someday as well.
To be honest, as a person who has purchased a lot of sony products over the last 20 years, I'm surprised that Sony is still supporting this after 3 years. Sony has has been known for cutting support after the new model is released. If there is any update it's usually to fix some major bug but no new features. Hat off the sony for continuing support this far out after the sales life of the TV.

However, I would like to add some of these features were promised on day one, PIP for example.
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post #13786 of 14414 Old 01-17-2018, 05:12 AM
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As @SolidState9311 stated, it’s quite shocking to see this level of support from a 3 year old product. It’s definitely increased the credibility of Sony in my eyes, and I’m sure it has done the same for others - as if they needed more credibility in the marketplace. I’m excited to see some of their future product offerings - would love to get my hands on one of those 4k HDR projectors!

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post #13787 of 14414 Old 01-17-2018, 05:15 AM
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Totally disagree, check out my review.
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post #13788 of 14414 Old 01-17-2018, 08:27 AM
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Took the update to Nougat. 940C kept all my settings but I decided to Factory Reset afterwards since we are jumping to a totally new version of the Android OS. As reported, menus faster, TV faster overall. Startup even faster.

Weird thing to note is when I turn on HDMI Enhanced on my HDMI 4 input, in that menu screen, the text says some weird wordage regarding the "turns on HDMI Enhanced for HDMI Inputs 2 and 3..." when selecting HDMI Enhanced for HDMI Input 4, and does not mention HDMI Input 1 and 4 at all. Kind of vexing and confusing, like Sony removed HDMI Enhanced from my HDMI 4 and HDMI 1 (or just didn't edit the text properly since the 940C supports HDMI Enhanced on all 4 HDMI inputs). I tested HDMI 4 and I do get HDR triggered on the 940C automatically when playing HDR content. Maybe it was just late last night and I read the menu text wrong. Will check again when I get home from work.

No brightness changes it appears, weirdly I felt like the TV got brighter after the last update (Eye dyno speaking). So status quo on picture quality, which is good since the picture is amazing still and I have to turn it down all the way sometimes to not strain my eyes with the brightness.

Hopefully everyone else having a good go at it with this update.
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post #13789 of 14414 Old 01-17-2018, 08:56 AM
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As reported, menus faster, TV faster overall. Startup even faster.
Always the case after a factory reset. It is like format c: for Windows 95 .
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post #13790 of 14414 Old 01-17-2018, 09:26 AM
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Searched but did not find the answer. I have all video sources routed through a Marantz av7702mkII. When switching from watching cable tv to ps4 pro is it advisable to change the picture mode from cinema pro (what I normally use for sdr content) to game before switching inputs on my prepro? The games I play all trigger the HDR mode of the tv.

It seems like I read that game mode reduces input lag. Does it also apply when the tv switches to HDR mode? Or does the HDR mode override any game or cinema home settings? Or is the TV smart enough to know that its receiving a HDR signal from a ps4 pro and apply the optimal settings automatically?

I normally try to switch the tv picture mode to gaming before playing games but often I find myself forgetting to switch the mode back to cinema home when finished gaming.

Thank's in advance for any input.
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post #13791 of 14414 Old 01-17-2018, 12:14 PM
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Originally Posted by brianmorris82 View Post
Searched but did not find the answer. I have all video sources routed through a Marantz av7702mkII. When switching from watching cable tv to ps4 pro is it advisable to change the picture mode from cinema pro (what I normally use for sdr content) to game before switching inputs on my prepro? The games I play all trigger the HDR mode of the tv.

It seems like I read that game mode reduces input lag. Does it also apply when the tv switches to HDR mode? Or does the HDR mode override any game or cinema home settings? Or is the TV smart enough to know that its receiving a HDR signal from a ps4 pro and apply the optimal settings automatically?

I normally try to switch the tv picture mode to gaming before playing games but often I find myself forgetting to switch the mode back to cinema home when finished gaming.

Thank's in advance for any input.
I don't know the answer to your specific question, but I'd suggest that it's much easier to just hook the PS4 Pro directly to the TV on a different HDMI port, and configure that port for Game Mode. The TV should automatically route the audio back to your receiver by HDMI ARC, and latency should be reduced by as much as possible by keeping the path as short as possible from the PS4 to the TV.

This way you will automatically get Game Mode just by switching to the PS4 input.
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post #13792 of 14414 Old 01-17-2018, 12:44 PM
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Originally Posted by randompersonx View Post
I don't know the answer to your specific question, but I'd suggest that it's much easier to just hook the PS4 Pro directly to the TV on a different HDMI port, and configure that port for Game Mode. The TV should automatically route the audio back to your receiver by HDMI ARC, and latency should be reduced by as much as possible by keeping the path as short as possible from the PS4 to the TV.

This way you will automatically get Game Mode just by switching to the PS4 input.
Yeah I should have ran more HDMI cables when I hung the tv up. Kind of a pain to get someone to come over to help me remove the tv from the wall. Switching the picture modes isn't too much trouble but once I started thinking about it I just wasn't sure it mattered since the tv was switching into HDR video mode. Next time I get a chance I will try to run a couple of extra HDMI cables. Thanks for the reply.
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post #13793 of 14414 Old 01-17-2018, 01:28 PM
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Installed the Android 7.0/Nougat update on my x940c and x930c last night, so far, nothing bad to report. Update went as expected. After playing around with it, I have not noticed thing new to get excited about. I was hoping with this update I would see the following:

1) The "Featured Apps" is still on the home screen and not configurable. I have to at least 10 shifts just to get to the VUDU app, not sure how I get the VUDU app in the Apps bar. I was hoping this would be gone and let you configure the apps you use in the App bar. At the very list reorder the "Featured Apps" to the ones most frequently used or allow to remove apps you don't use. I thought this would be similar to what is on the nvidia shield.
2) twin picture only works with hdmi. I was hoping it would work with live TV streaming. I use a network tuner for live TV distribution throughout the house. I sometimes watch two football games at the same time. It would be nice to do this without a cablebox.
3) Like the nvidia shield, I was hoping Google Assistant would be available.

Other than that, if all I got was operation stability, I'm OK with that but only time will tell. I still hope sony do something about the Featured Apps bar.

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post #13794 of 14414 Old 01-17-2018, 06:40 PM
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Upgraded to 7.0 looks exactly like Shield TV now. No issues so far!

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post #13795 of 14414 Old 01-18-2018, 08:26 AM
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I kept checking and system said my software was up to date, so I downloaded it and installed it this morning via USB. I'll play with it later.


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Panasonic DP-UB820 -> Yamaha CX-A5100 -> Sony XBR-75X940C; Mediabridge 6' and 15' HDMI cables.
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post #13796 of 14414 Old 01-18-2018, 09:31 AM
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Upgraded my 930c last night. The interface doesn't seem any faster to me, still has the perceptible stutter to it. One big negative is that it now takes a couple seconds for the audio to start after coming out of a fast forward or reverse on my Tivo. I now have to start playing much earlier than before, it's thrown my fast forward and reverse timing completely off. Pressing the INFO button on the Tivo remote also sometimes, but not always, cuts the audio for a few seconds. Although these bugs are new, audio issues with the Tivo and the TV are not. One bug I've had since the beginning is that the audio will be completely gone on the Tivo input when the TV is turned on and the only way to get it back is by switching to another input - I usually turn on my PS4 - then go back to the Tivo input. Wonky HDMI handshake issues is probably behind these audio problems.

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post #13797 of 14414 Old 01-18-2018, 10:42 AM
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Totally disagree, check out my review.
That was an interesting read. Thanks
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post #13798 of 14414 Old 01-18-2018, 11:37 PM
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Quote:
Originally Posted by Daniel Bechter View Post
Totally disagree, check out my review.
I am not sure I agree with everything in there but thanks for taking the time to put it all together. That had to have been a significant effort on your part.

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Originally Posted by Daniel Bechter View Post
Always the case after a factory reset. It is like format c: for Windows 95 .
I guess removing the OS could arguably make a Windows 95 machine faster.
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post #13799 of 14414 Old 01-19-2018, 02:03 PM
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I am not sure I agree with everything in there but thanks for taking the time to put it all together. That had to have been a significant effort on your part.
I'd agree with this sentiment as well. It was a very interesting read, and goes into extreme detail about a lot of issues. I am a bit OCD, and honestly most of the issues, even after reading about them here, are things I would not notice unless looking for -- but Sony should fix them nonetheless. (eg: the 1:2.35 / 1:2.4 issues)

I do wholeheartedly agree with the issues about DTS passthrough for 3rd party apps -- I've run into those problems myself, and while I am not happy about the Dolby Vision / VP9.2 issues, I don't think there's anything Sony *can* do to rectify that on a 2015 screen (though they obviously used a cheap Mediatek chipset and probably should have done something better). I'd also say that the same problems existing on a 2016 screen is unforgivable, since the writing was already on the wall at that point.

Comparing to my father-in-law's much cheaper LG 75" LCD screen ... The image quality on the 940c is lightyears ahead, but the UI on his LG is much faster and more intuitive ... All-in-all, I'm sure at some point in the future I will get an external box for handling everything the Smart TV stuff should be doing, and will just have to deal with not having Dolby Vision support, until eventually I replace the screen entirely (hopefully, I can get 10 years out of this screen).
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post #13800 of 14414 Old 01-21-2018, 04:13 PM
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I called Sony support today to report the audio delay that started after upgrading to Nougat and the rep told me that others had reported the same or similar problem with audio and Sony was working on a fix to be released in the next few weeks. I am skeptical that support would really have been given a estimated timeline of when a fix would be released but I just report what the rep said. I hope it's true because the audio mute is very annoying.
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