Join Date: Sep 2001
Location: Oakland, CA USA
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I know this subject has been brought up before, but today it hit me.
We got rid of DirecTV satellite and switched to YouTube TV streaming. As such, we have been using the Smart TV aspect of the 940c more than usual.
I'm not sure when it started, or what update did it, but the TV has been slow and laggy for a while now.
I tried deleting apps I didn't use, that didn't help.
At some point, regular YouTube got corrupted and I couldn't log in any more.
It wouldn't let me log out or log in.
Knowing that others have tried the full reset, I thought that might be the way to go.
I clicked the Yes, I want to do a factory reset, and it did nothing.
I ended up doing the "Forced Factory Reset" procedure:
Unplug the TV.
Hold down the "Power" and "Volume Down" buttons at the same time and plug the power back into the outlet.
When the green LED comes on, release the buttons.
The TV feels much quicker and doesn't lag. Streaming video isn't choppy anymore.
I did NOT lose my custom calibration settings.
I selected that I wanted to use YouTube without logging in. It promptly logged me in and YouTube started working perfectly again.
It feels like a new TV.
You have to download and re-install all your apps, including logging in again.
Sharpness seems to be different. It used to be set in the 30's which was too blurry after the reset. 50 seems correct now.
It took a couple of hours to get everything back the way it was, but so far it looks like it was worth it.