Originally Posted by dealcatcher_com
I exchanged my 75 in mid December due to a few dead pixels near the center of the screen. The new TV I received from Best Buy seems to have some vertical banding and I was able to find on dead pixel. Not sure what to do, I have until the 15th, should I get another replacement or try giving Sony a call.
FYI, I decided to go the Sony route rather than a replacement from the Amazon seller (because I was told a tech could fix it) and Sony simply approved a replacement anyway. However, they are either selling like hot cakes or they have had a LOT of returns because Sony doesn't have any left and therefore "upgraded" me to the 910C model. It's essentially identical to the 850C but has edge lighting (not worth $1500 extra) which I'm not super excited about but at least I won't have banding anymore. Here is to hoping the new model doesn't have bad light bleed. Anyway that is an option if you are ok with edge lighting and are concerned about a bad batch of 850C's.
Originally Posted by virtualrain
Wow. You're like the third or fourth new owner in a week with this banding. Crazy. I would call Sony, cite this thread, and ask them to look into what's going on with their manufacturing... (This is a relatively new issue as far as I can tell)... And then exchange this in hopes of getting a better one.
Sony service doesn't even have any more to swap out with. I do wonder if it was good holiday sales or excessive returns for defects...
Originally Posted by rgathright
Is the "banding" noticeable while watching a TV show and not just looking at a blank screen?
It's any solid colors so for the most part it's not noticeable while watching videos except scenes where there is a blue sky or green grass. The green grass part was the deal breaker for me because they were really obvious during football games. If it wasn't for that I might have sucked it up.
Side note: Aside from the banding, I've been having non-stop issues with this new tv. Last night I spend over an hour trying to diagnose an issue where the screen was black when trying to play something through HDMI. After swapping out cables and moving the output from the receiver to the Xbox to the cable box direct to no avail I tried using the built in apps. Get this, the menu shows fine, including the menus for youtube or netflix but the moment I tried to play a video the screen went black, even for built in apps! The home screen also wasn't giving me any recommendations and half my apps were missing even though the network and screen diagnostics were ok. It took a 'restart' from the settings menu to fix the issue but then I got another issue I've been having since day 1. For absolutely no reason, the picture from the hdmi input will show up for a moment when I switch and then go away and display a black screen with a smaller rectangle in the middle showing "snow" like old school tv's. How in the hell does that happen? Changing inputs and then changing them back is the only way to resolve this and it happens about every other time I try to play something through HDMI no matter what cable I use. Then, last but not least, the ARC doesn't work when I have my xbox one on. The audio skips every few seconds. After buying a new HDMI cable I had just about given up when magically it started working. Turns out it wasn't magic but was instead the fact that the Xbox One was off. How the hell does the input from the xbox one to the receiver mess with the audio from the tv? Xbox one off, audio works. Xbox one on, audio skips. I brought a smaller TV into my living room to try it and the ARC works just fine with the Xbox on so it's the TV in this case too.
I've only had bravia tv's (not by brand loyalty but because I liked those models the best) and never had any serious issues. Damn sony am I disappointed in you...