Originally Posted by cab6c2
The one I received from PC Richard was a B2, despite only being listed as a B.
Works great thus far with beautiful picture although I still have issues with my Roku Premier plus not being able to complete the HDCP 2.2 handshake.
Will I went through the same process as you mention for your Roku Ultra with no luck - I feel like the handshake/cache is not actually clearing on the TV and that is what is likely creating the issue.
Debating factory reset, think it might help?
sorry your having the Roku issues. It took forever for mine to start working right. I almost blame Roku more than Hisense. One question, has your Roku Premiere been updated with the latest firmware? i would hook to a working tv and make sure it updates. Should be 7.2.2 or 7.5 i think.
What exactly is happening when you hook the Roku up to the TV? Does it let you go to the setup screen? Does it let you choose the TV screen type on setup? Choose 4k HDR if so on the initial setup.
It might be worth factory reset the tv and the roku.
Also, you might make sure your HDCP/HDMI ports 3,4 are activated in the TV's service (M) menu.
To get to this menu, go to settings on the tv, go to the sound settings, go to balance, make sure it is on "0", type in 1969 on the remote, this should place a green "M" in the top left of screen. There is a setting marked HDCP 2.2 make sure it is ok or on.