Sony XBR-65x850c screen is scratched, dirty or something else? - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 3 Old 10-29-2015, 06:25 PM - Thread Starter
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Sony XBR-65x850c screen is scratched, dirty or something else?

First post so please be gentle. Just bought a Sony XBR 65x850 and noticed on day 2 an odd spot on the screen.

At first I thought it was a finger print but after trying to clean it I am now completely confused. It's about the length of a thumb nail and looks like a dark hair on or behind the screen. I don't think it's a scratch as I can't feel anything on the surface of the screen. I took a couple of pics of the hair/spot/stain/blob below. The spot is noticeable most on lighter color backgrounds, since it's a dark thin line.

I bought this Tv from Best Buy. Do i just return it? Call Sony? Any ideas what this is and how to fix?

Thanks in advance!
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post #2 of 3 Old 10-29-2015, 08:43 PM
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Exchange it at Best Buy if you are within the return period.

OLED65C9PUA, AVR-X4200W, NVIDIA ShieldTV, SVS SB12-NSD, RF-42 II, RC-52 II, RB-41 II
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post #3 of 3 Old 10-30-2015, 04:52 AM - Thread Starter
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Will Best Buy inspect it and try to say j damaged it? I don't want to load up my car with this thing to then argue with a blue shirt about why I'm exchanging it. What should I tell them to make this an easy swap?
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line , scratch , screen damage , Sony , X850c

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