I would like input regarding a Ethernet internet dropping/sleeping issue I've been dealing with since 2/22/17 (Wi-Fi also an issue with 1st TV, didn't bother trying with 2nd)
Been in touch with Technical Response Team (interim to engineers) since 3/7/17...
I'm on my 2nd 930D, and 2nd router (1st N900, 2nd AC1900) with the same thing happening.
The 2nd TV was FW updated on 3/18/17 to PKG3.473.0107NAB and now another is available. Waiting to confirm with Sony if the update is a stable FW and should find out Wed.
I've been told by the dept that works with the engineers at Sony that there are 20 930D users that have been dealing with internet connection drop issues, and hoping to connect with them here...
Out of the 20 issues
17 from Wi-Fi
3 from Ethernet
I'm the 4th to be added with Ethernet issues and waiting for this major update that "might" be related to Android Lollipop dropping the internet connection and Sony is hoping that upgrading to Marshmallow will help?
In my situation, and still narrowing down if it could be related to router or Netgear 8 port switch GG108E?
The 1st TV did not drop when connected directly to the modem (Motorola Arris) and ran for 2 days. So far the 2nd TV has only had the internet drop/slept once after 2 1/2 days once and going on 4 days with no issues...
Thought I could wait till I heard from Sony, but hit the cursor down arrow and somehow activated the update
FW is currently:
PKG3.531.0108NAB (same as Sony website)
Time will tell how this impacts the system and was told by Technical Response Team to hold off updating with this version...
Settings on the 1st/2nd TV are:
-HDMI CEC OFF on every component on Home Theater
aka "Bravia Sync" due to Control4 system
-all power sleep or standby off
-Daydream minimized to never sleep and 1hr activation
(*TV, Denon AVRX4300H,Oppo 203, Dune Solo 4K and Kodi box **only tv drops on internet connection)
-shortening DHCP address range (2-199) and putting the TV outside the address range on .201 with address reservation
-Adv Network also using IP control with authentication, normal and pre-shared w/key
-remote access on
Everything and anything within the TV that can be disabled or altered that can affect this TV has been dealt with and would like any feedback