Official Vizio 2016/2017 P Series Owners ONLY Thread UHD/HDR/DV No Price Talk Please - Page 1662 - AVS Forum | Home Theater Discussions And Reviews
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post #49831 of 64353 Old 07-20-2017, 03:48 PM
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Quote:
Originally Posted by tondeezy99 View Post
Has anyone ever recieved a support ticket from Vizio without ever filing a claim? I just recieved an email from Vizio with a support ticket...but I never contacted Vizio...?
The Russians...


That wasn't helpful... Never had that issue.
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post #49832 of 64353 Old 07-20-2017, 03:58 PM
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Quote:
Originally Posted by CleCakYngMfd View Post
I don't think it 'needs' to be. It's freaking SUPER-BRIGHT as it is!
I got my welder's glass nearby when needed!

Good grief. Any brighter and I'll go blind and the screen will melt.


.
My screen is not Super Bright. The picture still looks great but I really seriously think that I am missing something. On HDR material, I have to turn up the Back Light to 85 in order for the TV to look decent.

Has anyone had an issue with the Back Light not working properly? Is this something that I can call Vizio on and have someone to come and look at it? I returned the 1st one because it wasn't doing 4K clear.

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post #49833 of 64353 Old 07-20-2017, 04:11 PM
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Quote:
Originally Posted by tondeezy99 View Post
Has anyone ever recieved a support ticket from Vizio without ever filing a claim? I just recieved an email from Vizio with a support ticket...but I never contacted Vizio...?
I got three of them this afternoon, unprompted. Was wondering if it had anything to do with my premature request of the XTR136 remote ...
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post #49834 of 64353 Old 07-20-2017, 04:21 PM
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Quote:
Originally Posted by rontalley View Post
My screen is not Super Bright. The picture still looks great but I really seriously think that I am missing something. On HDR material, I have to turn up the Back Light to 85 in order for the TV to look decent.

Has anyone had an issue with the Back Light not working properly? Is this something that I can call Vizio on and have someone to come and look at it? I returned the 1st one because it wasn't doing 4K clear.
What picture mode are you using and what are you expecting it to look like? How bright is your viewing space? Calibrated mode has the backlight at 85, but Calibrated Dark is at 20 and even in my dark room, that's too dark and I bump up to 40 to get some punch.

Sometimes people really REALLY like the look of Vivid (aka "torch mode") and unless the colors and brightness levels are searing the retinas, it doesn't seem exciting enough to them. (Vivid is the video equivalent of cranking the bass and treble knobs up and pushing the Loudness button.) Another problem is that people equate the cool bluish look of computer displays with accuracy and thus feel the darker, redder colors of a proper 6500K calibrated picture is too dark, drab and inaccurate.
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post #49835 of 64353 Old 07-20-2017, 05:31 PM
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I'd like to add my name to those who'd like the ability to power off the USB ports when the tv is off/on standby. Bias lighting is wonderful but I like having only one remote to worry about. Thanks

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post #49836 of 64353 Old 07-20-2017, 05:41 PM
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Quote:
Originally Posted by DirkBelig View Post

Calibrated mode has the backlight at 85,
but Calibrated Dark is at 20

Do we have different defaults with the Display sizes?

With my P50, the default Calibrated Backlight is 96 and default Calibrated Dark is 45.


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post #49837 of 64353 Old 07-20-2017, 05:59 PM
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It's looking to me like those beta users who had thought Netflix DV was restored after a factory reset may have simply been victims of coincidence. It wasn't working for me post-update but is now, and I have not performed a factory reset.
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post #49838 of 64353 Old 07-20-2017, 06:08 PM
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Quote:
Originally Posted by rontalley View Post

My screen is not Super Bright.
The picture still looks great but I really
seriously think that I am missing something.

On HDR material, I have to turn up the Backlight
to 85 in order for the TV to look decent.

Has anyone had an issue with the Backlight not
working properly?


Are we talking direct-streaming or through a device and/or an AVR that
may affect the pic quality?

This is with HDR-DV only, and other non-DV content looks fine?

How does it look with the default (unchanged by user) Calibrated and
Calibrated Dark?

You could try this: Setup a Custom Pic Mode from Calibrated.

Before starting any HDR-DV content, have Gamma at 1.8 (at times,
especially with NetFlix). Have ALZ (Planet-Xtreme Black Hole
Engine
Off, for this test.) Clear Action - make sure it's Off.

Brightness 50.
Contrast 50.

Make sure Auto-Brightness (Backlight) is OFF! (It is with Calibrated
and Calibrated Dark at their defaults.)

Start the HDR-DV (Dolby Vision) program.

Here's what'll happen. My Calibrated Pic Mode default of 96 will
auto-drop to 50. Does yours do this and is it too dark, but do you
still have super-bright peak-brights?



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post #49839 of 64353 Old 07-20-2017, 06:18 PM
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Quote:
Originally Posted by Dodge DeBoulet View Post
It's looking to me like those beta users who had thought Netflix DV was restored after a factory reset may have simply been victims of coincidence. It wasn't working for me post-update but is now, and I have not performed a factory reset.


The not working was an outage I believe. It was discussed around the same time it was happening. Matt posted about it.
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post #49840 of 64353 Old 07-20-2017, 06:23 PM
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Quote:
Originally Posted by Ph8te View Post
The not working was an outage I believe. It was discussed around the same time it was happening. Matt posted about it.
Yes, I'm aware of that. There were subsequent postings from people claiming that the factory reset had fixed the issue for them, though, and surrounding discussion regarding the need for a factory reset after each firmware update. I think my experience lends weight to the theory that factory resets aren't usually required.
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post #49841 of 64353 Old 07-20-2017, 06:23 PM
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Quote:
Originally Posted by Dodge DeBoulet View Post

It's looking to me like those beta users who had thought
Netflix DV was restored after a factory reset may have
simply been victims of coincidence. It wasn't working
for me post-update but is now, and I have not performed
a factory reset.

Yepperz. That's all it was. A coincidence. No Reset of
the Factory required.

It was a 'NetFix' thing at their end. Not even App-related.

I didn't do anything different with my Display. In fact, my Display
was on the whole time when it had gone out and back on later. I
even had the NetFlix App opened during this.


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post #49842 of 64353 Old 07-20-2017, 06:25 PM
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When i got the new firmware 3.3.16 the audio changed to pcm which only gave me stereo out of my receiver. Changed back to bit stream and got back dd

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post #49843 of 64353 Old 07-20-2017, 06:31 PM
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@Matt McRae I've been experiencing a motion anomaly since upgrading to the newest beta firmware. I noticed it watching baseball games on both ESPN and MLB Network, during any quick action on the field I get what I can only describe as a choppy motion effect. Not only from game action but noticed that the scroll on the bottom of the screen also gets choppy at the same time. Almost as if the display is having trouble handling all the movement on the screen at the same time. I've done multiple factory resets and even tried changing the judder and blur settings but nothing gets rid of the choppy motion. I even tried enabling GLL, that didn't work either. I never had any motion problems prior to this newest beta firmware. I have had my display since September 2016 and been on the beta list from the start. Has anyone else run into this issue? My setup is a P65 C-1 Directv and Vizio sound bar all connected directly to the display. Any help would be appreciated. Thanks.


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post #49844 of 64353 Old 07-20-2017, 06:36 PM
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Quote:
Originally Posted by jopat View Post

When I got the new firmware 3.3.16 the audio
changed to PCM which only gave me Stereo out
of my receiver. Changed back to Bit Stream and
got back DD.


With previous Firmware, I got a MACHINE GUN-like sound.
I changed it back to PCM and got back Stereo again.

(No AVR, I have just a simple 2.1 Sound Bar.)



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post #49845 of 64353 Old 07-20-2017, 07:02 PM
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Quote:
Originally Posted by mikestr View Post

I've been experiencing a motion anomaly since upgrading
to the newest beta firmware. I noticed it watching baseball
games on both ESPN and MLB Network, during any quick
action on the field I get what I can only describe as a choppy
motion effect.

I've done multiple factory resets and even tried changing the
judder and blur settings but nothing gets rid of the choppy motion.

I never had any motion problems prior to this newest beta firmware.

I have had my display since September 2016 and been on the beta list
from the start. Has anyone else run into this issue?

My setup is a P65 C-1 DirecTV and Vizio sound bar all connected
directly to the display. Any help would be appreciated. Thanks.


Hmm. Did you turn Judder/Motion to 0 and make sure Pure Cinema is
On? Then crank Judder to 10? (You'll probably see Pure Cinema go back
to Off and fade, but should be active - at least with 24VF.) (Also, try it
making sure Pure Cinema is OFF. Try these different combo settings
with Judder/Blur 0/0 and 10/10 with Pure Cinema is OFF/On.)

I assume it's not the DircTV box, since you say worked better before the
Firmware Update.

When you check the Tablet Display Info, does it report the DirecTV box is
outputting 60VF? Are there output changes you can make with the DirecTV
box? Resolution and/or VF?

I hope to check my Display tonight with the NetFlix White Ball Clock Test.

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post #49846 of 64353 Old 07-20-2017, 07:24 PM
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Quote:
Originally Posted by CleCakYngMfd View Post
Hmm. Did you turn Judder/Motion to 0 and make sure Pure Cinema is
On? Then crank Judder to 10? (You'll probably see Pure Cinema go back
to Off and fade, but should be active - at least with 24VF.) (Also, try it
making sure Pure Cinema is OFF. Try these different combo settings
with Judder/Blur 0/0 and 10/10 with Pure Cinema is OFF/On.)

I assume it's not the DircTV box, since you say worked better before the
Firmware Update.

When you check the Tablet Display Info, does it report the DirecTV box is
outputting 60VF? Are there output changes you can make with the DirecTV
box? Resolution and/or VF?

I hope to check my Display tonight with the NetFlix White Ball Clock Test.

.


Thanks for the reply. I've tried all those combos and the problem persists. Directv box is outputting 60VF, no way of changing that setting on the box. The thing that frustrates me is I never had a problem with any of the previous betas. I guess I was due. Lol. I watch a lot of sports, so the motion issue will drive me crazy. The thing I'm afraid of is that if it's not affecting other people then it won't get addressed in future firmware updates and I'll be stuck. UGH! Thanks again.


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post #49847 of 64353 Old 07-20-2017, 07:27 PM
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Quote:
Originally Posted by skschatzman View Post
I didn't miss anything. You and the other guy misunderstood, misread, and reworded what he said.



He said "It is not necessary". Which is correct. I, nor anyone else said it was. I have stated numerous times that it shouldn't be necessary, but I and many others do recommend it as a preventative measure.

He never specified "unless" as you quoted. When you reword a quote that way, it changes the context like he is saying you shouldn't. It also makes it sound like there is a risk involved, which there isn't. If you are going to paraphrase, then please make sure you aren't rewording it and/or changing the context.

Again. It shouldn't be necessary to factory reset after a firmware update, but us more experienced ones here do recommend it as a preventative measure. This does not mean you have to, but it is merely a recommendation.

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After updating to the 3.3.18.1 firmware, my display acted very weird.... pic pause, fast forwarding, "cartoon" audio, display turned off and on by itself as it was haunted by ghosts..... All I did was a full power reset and than factory reset and the display has been resurrected..... FWIW.
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post #49848 of 64353 Old 07-20-2017, 08:38 PM
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Quote:
Originally Posted by DAB View Post
Going back to my original> to reset or not to reset <. Being a Beta tester where we are working on bugs/fails etc...
It came to the conclusion that it would be a "helpful asset''. However, maybe a - public FW update- has all the glitches out. so reset is a mot point..... YMMV
Why is this suddenly such a huge issue for people? If you want to reset, reset - it obviously does not seem to cause any harm. If you don't want to reset, don't.

Next we will be arguing vociferously about how many angels can dance on the head of a pin. Seriously, people - do what feels right for YOU.
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post #49849 of 64353 Old 07-20-2017, 09:44 PM
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Quote:
Originally Posted by mikestr View Post

I've tried all those combos and the problem persists.
Directv box is outputting 60VF, no way of changing that
setting on the box. The thing that frustrates me is I never
had a problem with any of the previous betas.

I guess I was due. Lol. I watch a lot of sports, so the motion
issue will drive me crazy. The thing I'm afraid of is that if it's
not affecting other people then it won't get addressed in
future firmware updates and I'll be stuck. UGH!

I'll try to keep more of eye open for action/sports at 60VF but
offhand, I haven't seen anything jumping out and obvious just
yet.

Since I have a 60Hz panel, yours might be showing something at
120Hz I'm not seeing?

Edit:

Just for Kix Cereal and Googles, have you done both Power Cycles?
(The Soft one, then the pull AC, press-hold Power Button on back for
22 seconds, plug back in and power-up.)

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Last edited by CleCakYngMfd; 07-20-2017 at 09:50 PM.
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post #49850 of 64353 Old 07-20-2017, 10:24 PM
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Quote:
Originally Posted by CleCakYngMfd View Post
I'll try to keep more of eye open for action/sports at 60VF but
offhand, I haven't seen anything jumping out and obvious just
yet.

Since I have a 60Hz panel, yours might be showing something at
120Hz I'm not seeing?

Edit:

Just for Kix Cereal and Googles, have you done both Power Cycles?
(The Soft one, then the pull AC, press-hold Power Button on back for
22 seconds, plug back in and power-up.)

.


Haven't tried those yet. I'll try both tomorrow. Thanks again for your help.


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post #49851 of 64353 Old 07-21-2017, 04:59 AM
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Quote:
Originally Posted by Sandman65 View Post
I have 4k DirecTV and honestly it sucks. Audio on normal hd channels will disappear very briefly every couple of minutes, which has forced me to leave Closed captioning on nearly all the time. Takes nearly a minute to tune to a 4k channel of which you only have three, one is pay per view, one is a 4k documentary channel (like planet Earth 2 and foreign language snowboarding stuff), and the other channel has Garth Brooks concerts and 4k baseball (but you can't watch your home team)
Try turning Full Color off for witch ever HDMI port your C61K is connected to. I did this several months back and have not had an audio drop out since

Last edited by rockaway1836; 07-21-2017 at 07:22 AM.
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post #49852 of 64353 Old 07-21-2017, 05:02 AM
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Quote:
Originally Posted by Athlon646464 View Post
Just did a little reading over at the DTV web site, and it appears that with these Vizios we'll also need a C61 mini with at least an HR54 or later to see their 4k programming. That will create another $7 charge on their bill.
Even if you have a TV that is RVU compliant you will incur the same fee. Box or no box Directv still gets their dime.
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post #49853 of 64353 Old 07-21-2017, 06:48 AM
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Probably shouldn't, but I would like to jump in on the 'factory reset issue'. As electronic hardware and software has gotten so complex in just a few years, I wonder if anyone, manufacturers included, truly know how it all works precisely. Add to that the handshaking that must be accomplished to get these complex devices to handshake with each other, just adds another layer of knowledge and complexity.

My point here, is that when one is having some issue, very often trial and error is what eventually solves the problem(at least for the moment). And most of the time, I do not think we know for sure, what got everything working right immediately afterwards. Would be nice to know for sure, but I doubt it, especially with the speed that technology is evolving these days. Do you really think Vizio experts know for sure...I don't think so. Just everyone trying to help resolve issues that arrise, without truly knowing what caused them in the first place.
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post #49854 of 64353 Old 07-21-2017, 06:57 AM
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Quote:
Originally Posted by CleCakYngMfd View Post
Are we talking direct-streaming or through a device and/or an AVR that
may affect the pic quality?

This is with HDR-DV only, and other non-DV content looks fine?

How does it look with the default (unchanged by user) Calibrated and
Calibrated Dark?

You could try this: Setup a Custom Pic Mode from Calibrated.

Before starting any HDR-DV content, have Gamma at 1.8 (at times,
especially with NetFlix). Have ALZ (Planet-Xtreme Black Hole
Engine
Off, for this test.) Clear Action - make sure it's Off.

Brightness 50.
Contrast 50.

Make sure Auto-Brightness (Backlight) is OFF! (It is with Calibrated
and Calibrated Dark at their defaults.)

Start the HDR-DV (Dolby Vision) program.

Here's what'll happen. My Calibrated Pic Mode default of 96 will
auto-drop to 50. Does yours do this and is it too dark, but do you
still have super-bright peak-brights?



.
Non DV or regular 1080P stuff upscaled looks fine. However any HDR content whether its streaming via cast or XB1S makes the screen dark. I use both the default Calibrated and Calibrated Dark. Calibrated Dark is not even worth trying to watch. Calibrated is about 50% darker than normal Non DV material. I have to bump the Gamma--Down and the Backlight all the way up to 85% in order for the picture to the same brightness as regular Non-DV material.

I hardly watch HDR or 4K material and mostly we watch content on a Roku 2. However, since I just got back into playing with this TV. I am once again, fearful that something strange is going on with HDR or the Zones..

It just seems like there are 2 sets of lighting in the TV and one doesn't work. When I turn on the "Zone Lighting"<----can't remember the exact name as I am at work. The screen gets dark.

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post #49855 of 64353 Old 07-21-2017, 07:01 AM
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Originally Posted by rjsmith2007 View Post
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Originally Posted by Friendlys View Post
Just a heads up for those interested in pc hdr with netflix and youtube ... I finally have it working without the darker image associated with windows HDR.

Hardware

nvidia 1080ti, non kaby lake cpu(4770k)



Software

Windows 10 version 1703

nvidia driver 382.83 is a newer version than 384... according to forum members at Nvidia. Link: https://developer.nvidia.com/vulkan-driver



in Nvidia control panel under change resolution, use Nvidia color settings: Ycbcr422, 12 bit, limited. Right click display settings on the desktop and look for settings in windows, HDR and advanced color on. Used explorer edge for netflix and google chrome for youtube.



TV settings

Calibrated with backlight between 80 and 95. Color changed to 58 and under system it read 4k with hdr10.

Was able to play both Meridan and sparks in hdr without blackouts. Same for Youtube...


I wish this was true. My gaming PC (not kaby lake) can't play 4k/hdr netflix but my tiny slow android box can.


Sent from my iPhone using yTapatalk

Yea sorry guys I was wrong. It just shows 4k now with the right hardware. I guess I was so excited that there were no black screens when playing Netflix with hdr enabled, I assumed it was working. I was in the Microsoft Windows 10 beta when bsod occurred with the latest beta drivers. I had enough so performed clean install and opted out. That's why I had the idea it was working ... Oh well, maybe one day...
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post #49856 of 64353 Old 07-21-2017, 08:18 AM
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Originally Posted by rockaway1836 View Post
Try turning Full Color off for witch ever HDMI port your C61K is connected to. I did this several months back and have not had an audio drop out since
I have directv but do not have a 4k box yet but my HR24 dvr will not output any sound at all unless full uhd color is turned off. I was hoping that would be better on the newer boxes.
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post #49857 of 64353 Old 07-21-2017, 08:47 AM
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You can't just convert everything to HDR. It must be present in the source and must be graded with HDR in the studio.
Sure you can!
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Sounds like you want something similar to Sony's x-tended dynamic range which was a "fake" HDR before HDR was a standard. It just boosted contrast levels in the picture. Rather Sony's way to boost dynamic range before HDR was actually a thing.
Are you under the impression there's an HDR standard that this (or any other extant TV) can meet? Because there isn't. Hence "tone mapping". Every bit of 'HDR' material this display gets is tone mapped to the capabilities of the display, it doesn't follow the master because it can't. Sony and LG sets will even 'create' dynamic metadata for HDR10 on the fly, basically turning it into pseudo-DV.

Vizio (or anyone else) could very easily enable a mode that allows tone-mapping REC 709 (SDR) to the max capabilities of the display to 'make' any source HDR. Whether it would look any good is a subjective preference.
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post #49858 of 64353 Old 07-21-2017, 09:13 AM
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Originally Posted by gwilly7 View Post
I have directv but do not have a 4k box yet but my HR24 dvr will not output any sound at all unless full uhd color is turned off. I was hoping that would be better on the newer boxes.
I have only ever had different clients and Genies connected with full color on. Never had an issue except with the C61K and my P65. My other 4K sets never had an issue of any kind with any receiver I threw at them. At the time none of them had HDR. Since Directv does not have an HDR signal yet I thought that may have been the issue with the C61K and the Vizio.

Since I did all this experimenting some months ago, I have since acquired two other 4k sets with HDR. Neither of them have a problem with dropouts either.

That being said, reports are numerous and across brands of HDR sets that have audio dropouts via the C61K. However not everyone reports having any issues. Some seem to be just fine.

It is only my opinion, but I think Directv knows there is a problem with this particular box. As only one model number has ever came out. The C61k-700 in my mind is much like the HR34-700 Genie. Many problems and only one model number brought to market. Most other units that Directv has on the market have at least three different manufacturers. You usually see a 500, 700, 200, 100 and so on.

Last edited by rockaway1836; 07-21-2017 at 03:32 PM.
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post #49859 of 64353 Old 07-21-2017, 09:40 AM
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Originally Posted by WRXpilot View Post
Sure you can!
Are you under the impression there's an HDR standard that this (or any other extant TV) can meet? Because there isn't. Hence "tone mapping". Every bit of 'HDR' material this display gets is tone mapped to the capabilities of the display, it doesn't follow the master because it can't. Sony and LG sets will even 'create' dynamic metadata for HDR10 on the fly, basically turning it into pseudo-DV.

Vizio (or anyone else) could very easily enable a mode that allows tone-mapping REC 709 (SDR) to the max capabilities of the display to 'make' any source HDR. Whether it would look any good is a subjective preference.
It is good to learn from someone that knows a thing or two...wisdom shared makes us all wiser. Thanks for your input as these are things that I did not know but by listening and understanding someone wiser than ourselves, makes us all desire to learn even more. There are many of us, who come into the Vizio Forum, to learn, of which I am one. Thanks.
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post #49860 of 64353 Old 07-21-2017, 10:23 AM
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I noticed that the new on screen menu that under 'input settings', HDMI-1 has 'Full UHD Color' set to off. What exactly is that setting for? Is that what was previously called "sub sampling". I have new Onkyo TX353 handling all wired input devices feeding HDMI-1.
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2016/2017 vizio p-series - nice pic(k)! / netflix , best value , D7000 , dolby vision , latest firmware - 6.0.18.1 - previous 5.0.16.1 , Vizio , Vudu

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