HDR GAME MODE FIRMWARE PATCH:
The projected target date in November was not "missed"...it was officially postponed by the South Korean corporate offices, at the request of the executives who sign off on global OTN software distribution. Their stated concern was that the multitude of "patches" being distributed were causing unintended problems for "regular" users of the KS/KU series TVs. They instructed R&D to resolve ongoing issues before allocating any further resources to providing features that a "very small percentage" of users were requesting. Incidentally, the Q7s and Q9s received the firmware patch as scheduled, along with other fixes intended to resolve bugs in the OS. Per an email I received on December 19th from Yoon Sun Choi, a tentative date for the distribution of the HDR GAME MODE patch has not been finalized; R&D is currently working on prepping the 2018 lineup for launch, so I anticipate they'll get back to the KS/KU series and its many issues once they're done. Again, all of you who've been complaining about the "delay" need to realize this was not even on their "TO DO" list until I brought it to their attention. Gamers are not their intended global demographic for these sets, and South Korea only agreed to look into this because I was able to prove that their arch-rivals (LG) had updated their OLEDs specifically for this purpose. I've tested the patch on my Q9, and it does work...you do get to define discrete picture settings for SDR as well as HDR while in Game Mode...and once you do, the TV switches automatically
depending on the input signal.
One of the executives from the NJ office called me last night to discuss several issues, including The Wall
and the specifications of the 2018 lineup which will be made public at the pre-launch event in March. I asked him about South Korea's response to the uproar over the HDR10+ update promised for the 2016 TVs, and he agrees that it was/is being handled poorly by the corporate headquarters. The promises and statements in PR
pieces are routinely made by individuals with little actual input from the R&D and software engineering teams; this invariably results in overstatements and unrealistic timelines being published. He does not foresee much change to this scenario as this is a global problem for the company, and changes to policy are difficult to achieve on such a large scale. So far, all I have heard from the R&D team is that the system architecture on the 2016 sets is so different from that on the 2017 sets that the promised firmware update may just not work. No one so far, however, has actually said it will NOT happen.