Official Samsung KS8000/KS8500 Owners Thread - Page 228 - AVS Forum | Home Theater Discussions And Reviews
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post #6811 of 36891 Old 09-08-2016, 05:42 PM
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Originally Posted by leinerd View Post
Ah, very important feedback. I always turned off the tv before disconnecting power, so I'll try it that way next time.

I may call back to let them know it is definitely a bug unrelated to the update. Unfortunately, 1132 does not fix it though.

Edit: Called them and reported the bug in 1121. Hopefully they will address it in the next release. Thanks!
I made the Samsung engineering team aware of the disappearing icons when it first happened after my UN65KS9000 updated to firmware v.1121 over a month ago. They have not been able to reproduce the glitch in their lab. I shared with them the "recovery procedure" (unplug the TV from the panel while it is displaying the Home screen, wait at least one minute, then reconnect the power plug). If it is still happening to some users who've upgraded to v.1132, they've obviously not been able to figure out what is causing it.

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post #6812 of 36891 Old 09-08-2016, 05:46 PM
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Originally Posted by Rudy1 View Post
I made the Samsung engineering team aware of the disappearing icons when it first happened after my UN65KS9000 updated to firmware v.1121 over a month ago. They have not been able to reproduce the glitch in their lab. I shared with them the "recovery procedure" (unplug the TV from the panel while it is displaying the Home screen, wait at least one minute, then reconnect the power plug). If it is still happening to some users who've upgraded to v.1132, they've obviously not been able to figure out what is causing it.
Is there any way to get some insight on which firmware version will be released officially when? Seems that 1131 and 1132 have not been worthy of publication.
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post #6813 of 36891 Old 09-08-2016, 05:50 PM
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i have a sharp tv that is hdcp 2.2 but yet still hdmi1.4. i can use 4k at 30 fps for movies but wont do any other 4k. Thats whay im waiting for delivery of my 65ks8500.
Thanks for that info. Can you (or anyone) provide examples of 4K material that is >30fps? I don't know if there's a class of media that I normally watch that wouldn't come through in 4K from the Amazon Fire TV b/c it's >30fps. Sounds like movies would work, but what wouldn't?

Thanks again,

Donnie
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post #6814 of 36891 Old 09-08-2016, 05:51 PM
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For people who are trying to decide between the p series vizio and the ks8000 ( I was), I can offer a little insight. I own the 55 ks8000, my buddy just got the p65. Watched a bit on the p65 yesterday and It definitely has the black level advantage with the FALD. Really impressive blacks, however as I've been watching the ks8000 for about 8 weeks now, the vizio p looked kind of washed out and dull in comparison. If you're a "black bar watcher" the ks8000 will bug the **** out of you, the bars definitely turn grey occasionally even on low back light, but overall picture wise, the ks seems more impressive to me. I was def jealous of those blacks when viewing the p65 but color/contrast wise I feel the ks pops more. I'm using rtings settings btw.
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post #6815 of 36891 Old 09-08-2016, 05:52 PM
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Is there any way to get some insight on which firmware version will be released officially when? Seems that 1131 and 1132 have not been worthy of publication.
The tech support director will not allow the team to disseminate any information on the firmware, except to give a general timeline for when a specific feature might be updated/enabled via firmware. The marketing department prefers to handle any major announcements via press releases, and as far as fixing bugs is concerned...well, we're lucky any of the manufacturers will even admit their product has a "bug".
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post #6816 of 36891 Old 09-08-2016, 05:55 PM
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For people who are trying to decide between the p series vizio and the ks8000 ( I was), I can offer a little insight. I own the 55 ks8000, my buddy just got the p65. Watched a bit on the p65 yesterday and It definitely has the black level advantage with the FALD. Really impressive blacks, however as I've been watching the ks8000 for about 8 weeks now, the vizio p looked kind of washed out and dull in comparison. If you're a "black bar watcher" the ks8000 will bug the **** out of you, the bars definitely turn grey occasionally even on low back light, but overall picture wise, the ks seems more impressive to me. I was def jealous of those blacks when viewing the p65 but color/contrast wise I feel the ks pops more. I'm using rtings settings btw.
Try bias lighting. Any of the experts on here (such as King Richard) can tell you more about it and how it can improve contrast and make those black bars actually look BLACK.
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post #6817 of 36891 Old 09-08-2016, 06:00 PM
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Originally Posted by Mazzbags View Post
For people who are trying to decide between the p series vizio and the ks8000 ( I was), I can offer a little insight. I own the 55 ks8000, my buddy just got the p65. Watched a bit on the p65 yesterday and It definitely has the black level advantage with the FALD. Really impressive blacks, however as I've been watching the ks8000 for about 8 weeks now, the vizio p looked kind of washed out and dull in comparison. If you're a "black bar watcher" the ks8000 will bug the **** out of you, the bars definitely turn grey occasionally even on low back light, but overall picture wise, the ks seems more impressive to me. I was def jealous of those blacks when viewing the p65 but color/contrast wise I feel the ks pops more. I'm using rtings settings btw.
Try bias lighting. Any of the experts on here (such as King Richard) can tell you more about it and how it can improve contrast and make those black bars actually look BLACK.
I actually have 4 LED strips on the back of my ks8000. It helps, but blacks still are not as good as the vizio.
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post #6818 of 36891 Old 09-08-2016, 06:05 PM
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I cant edit my post so sorry for the double post. I'll add that I bought this tv for pc games first and movies as an afterthought. It fits my needs perfectly. But with black bar in movies, if you move 10 degrees left or right from dead center, you will notice the black bars turning grey during certain scenes. Not a deal breaker, and I feel overall picture quality is better than the vizio p, but black bars specifically do dim and brighten along with the picture. FA01 panel.
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post #6819 of 36891 Old 09-08-2016, 07:32 PM
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Originally Posted by Mazzbags View Post
For people who are trying to decide between the p series vizio and the ks8000 ( I was), I can offer a little insight. I own the 55 ks8000, my buddy just got the p65. Watched a bit on the p65 yesterday and It definitely has the black level advantage with the FALD. Really impressive blacks, however as I've been watching the ks8000 for about 8 weeks now, the vizio p looked kind of washed out and dull in comparison. If you're a "black bar watcher" the ks8000 will bug the **** out of you, the bars definitely turn grey occasionally even on low back light, but overall picture wise, the ks seems more impressive to me. I was def jealous of those blacks when viewing the p65 but color/contrast wise I feel the ks pops more. I'm using rtings settings btw.
That's exactly my dilemma right now. If the Samsung offered both Dolby Vision and HDR10 id go Samsung, but then again, the P65 offers both but has a yellow blob issue. I really can't decide which will be the lesser of the 2 evils. Currently have a Panasonic VT60.

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post #6820 of 36891 Old 09-08-2016, 07:33 PM
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I'm not sure why posts aren't getting through, but anyways, what do you all think about this bend in my KS8000?
Looks like my curved model
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post #6821 of 36891 Old 09-08-2016, 07:33 PM
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This community is awesome. I was looking for 4k HDR tv for three months, and i went through lot before settling with this TV. Here is my TV buying history in last three months.

Vizio P 50-C1 2016 - Bought it three times and all three times delivered broken, so returned it.
LG OLED B6 - Awesome TV, but input lag is 56ms, and price twicer then KS8000.
Sony XBR43800D - Nice TV, but black is not deep and not Full premium HDR.
Samsung KS8000 - Current TV and love it. No issues so far. PQ is amazing.

I went through most of the post, and was pretty nervous about the issues. Luckily no issues so far. I guess, this community also spoiled me with knowledge about TV issues. lol. As my part, i am uploaded the video and pic. Gonna get good lens this weekend. So, expect good quality videos.

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post #6822 of 36891 Old 09-08-2016, 08:04 PM
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Originally Posted by Mazzbags View Post
For people who are trying to decide between the p series vizio and the ks8000 ( I was), I can offer a little insight. I own the 55 ks8000, my buddy just got the p65. Watched a bit on the p65 yesterday and It definitely has the black level advantage with the FALD. Really impressive blacks, however as I've been watching the ks8000 for about 8 weeks now, the vizio p looked kind of washed out and dull in comparison. If you're a "black bar watcher" the ks8000 will bug the **** out of you, the bars definitely turn grey occasionally even on low back light, but overall picture wise, the ks seems more impressive to me. I was def jealous of those blacks when viewing the p65 but color/contrast wise I feel the ks pops more. I'm using rtings settings btw.
That's exactly my dilemma right now. If the Samsung offered both Dolby Vision and HDR10 id go Samsung, but then again, the P65 offers both but has a yellow blob issue. I really can't decide which will be the lesser of the 2 evils. Currently have a Panasonic VT60.
In my obsessive research and personal experience, the vizio seems like more of a panel lottery. The ks8000 has better picture imo,but the black levels don't touch the vizio p65. If your black bars in movies need to be jet black at all times, get the vizio. If you can watch movies without looking at the black bars, get the ks, the picture is more impressive.

Basically if you need perfect black bars at all times, vizio p 65 no question. If you want the best picture possible for non OLED price and care about hdr gaming, ks. Both have pros and cons, and from what I can tell, you'll be satisfied with either considering theyre both at least 1000 cheaper than OLED.
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post #6823 of 36891 Old 09-08-2016, 08:28 PM
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In my obsessive research and personal experience, the vizio seems like more of a panel lottery. The ks8000 has better picture imo,but the black levels don't touch the vizio p65. If your black bars in movies need to be jet black at all times, get the vizio. If you can watch movies without looking at the black bars, get the ks, the picture is more impressive.

Basically if you need perfect black bars at all times, vizio p 65 no question. If you want the best picture possible for non OLED price and care about hdr gaming, ks. Both have pros and cons, and from what I can tell, you'll be satisfied with either considering theyre both at least 1000 cheaper than OLED.
Thanks for the input. Your thoughts are what I noticed when viewing both today. Coming from my plasma, I'm use to the inky blacks and uniformity. My biggest concern with the KS is the lack of Dolby Vision. At this point I don't know if that's a huge issue or not an issue at all.

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post #6824 of 36891 Old 09-08-2016, 08:55 PM
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Not sure if it's been posted but...


Hdtvtest today confirmed that samsung has enabled a game mode fix with HDR. With HDR enabled and also game mode, the ks8000 is measuring a very slick 24.2 lag number.

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post #6825 of 36891 Old 09-08-2016, 09:25 PM
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Do you have a link for that hdtvtest? I believe you, but I want to show it on another forum.
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post #6826 of 36891 Old 09-08-2016, 09:44 PM
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Not sure if it's been posted but...


Hdtvtest today confirmed that samsung has enabled a game mode fix with HDR. With HDR enabled and also game mode, the ks8000 is measuring a very slick 24.2 lag number.
If you could provide a link that would be awesome. Thx for the info
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post #6827 of 36891 Old 09-08-2016, 11:01 PM
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Here is the link for HDTV test: https://twitter.com/HDTVTest/status/773859278050516992

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post #6828 of 36891 Old 09-08-2016, 11:22 PM
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I'll take their word for it for now but the TV in that picture definitely doesn't look like a KS8000
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post #6829 of 36891 Old 09-08-2016, 11:48 PM
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Indeed but it also depends on where they are based, if Europe then the model designation is correct.
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post #6830 of 36891 Old 09-08-2016, 11:56 PM
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So has anyone else closed out an app only to have YouTube (or another app) open on the screen? I closed out and was in the process of restarting Netflix when YouTube was also open despite me closing it out earlier.

Official Samsung KS8000/8500 Owners Information PDF
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post #6831 of 36891 Old 09-09-2016, 12:47 AM
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So has anyone else closed out an app only to have YouTube (or another app) open on the screen? I closed out and was in the process of restarting Netflix when YouTube was also open despite me closing it out earlier.
Not me but i have that issue where yiu are watching a source and out of nowhere the tv switches to another source ..

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post #6832 of 36891 Old 09-09-2016, 02:07 AM
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I'm not sure why posts aren't getting through, but anyways, what do you all think about this bend in my KS8000?
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I actually looked at my KS8000 last night using the same view, and it has the exact same mini-bend! The amount of curvature is like 1-2 mm for 48" of width, so I'm not going to get caught up on it.

Hey!... You guys got a Curved TV for the price of a Flat screen!

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post #6833 of 36891 Old 09-09-2016, 04:19 AM
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Thanks for the input. Your thoughts are what I noticed when viewing both today. Coming from my plasma, I'm use to the inky blacks and uniformity. My biggest concern with the KS is the lack of Dolby Vision. At this point I don't know if that's a huge issue or not an issue at all.
Except for the blacker black bars, the K has superior blacks IMO. The edge lighting at top and bottom of the screen especially hurt black bars on the K (though on my specimen they are very good), but in normal viewing I think the K beats the P even on the inky black front. One thing I noticed on the P is that when you have a black scene (as in a test black screen) there is still a tiny bit of ambient light that you can see in a pitch black room. With the K, the screen is indistinguishable from totally off in that setting, even at the top an bottom.
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post #6834 of 36891 Old 09-09-2016, 04:48 AM
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Coming from an PN51F8500 I am impressed with the blacks on my 49KS8000 for an LED. To me the whites are hard to adjust on this unit and are over saturated by the screen brightness.
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post #6835 of 36891 Old 09-09-2016, 04:54 AM
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Those who have bought this set recently, pay attention to whether your retailer has a price match/reduction policy. I was within the 15 day period of my purchase from BB, price dropped $215, they credited my CC back that amount, very nice!!
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post #6836 of 36891 Old 09-09-2016, 05:38 AM
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Hey guys I'm headed out today to my local BB as they have the 60" and 55" open box. I've been eyeing this tv for a while and I'm curious if either the 55" or 60" has a better panel. On some Tvs I know that different sizes experience better or worse banding etc. is one better than the other? Also which panel manufacturer statistically has the least occurrence of light bleed? I'm buying this set for my game room and it will be there for years to come so buying the correct (best) version of this model is important to me. Thanks for your help!


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post #6837 of 36891 Old 09-09-2016, 05:51 AM
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So has anyone else closed out an app only to have YouTube (or another app) open on the screen? I closed out and was in the process of restarting Netflix when YouTube was also open despite me closing it out earlier.
I did notice this but not for awhile. I'm on 1131 and don't think it's happened on this firmware.
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post #6838 of 36891 Old 09-09-2016, 05:59 AM
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Hey guys I'm headed out today to my local BB as they have the 60" and 55" open box. I've been eyeing this tv for a while and I'm curious if either the 55" or 60" has a better panel. On some Tvs I know that different sizes experience better or worse banding etc. is one better than the other? Also which panel manufacturer statistically has the least occurrence of light bleed? I'm buying this set for my game room and it will be there for years to come so buying the correct (best) version of this model is important to me. Thanks for your help!


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The 60KS8000 panel is different than all of the other SUHD models (hence the different color bezel), though you won't see a difference in image quality. For gaming, I personally prefer smaller screens, so I'd snag the 55" if it represents a better cost savings per size.

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post #6839 of 36891 Old 09-09-2016, 06:12 AM
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Those who have bought this set recently, pay attention to whether your retailer has a price match/reduction policy. I was within the 15 day period of my purchase from BB, price dropped $215, they credited my CC back that amount, very nice!!
yeah, I keep pricewatch on stuff like this. Luckily due to work purchases, I have elite plus at bestbuy... so I get to price match for 45 days.
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post #6840 of 36891 Old 09-09-2016, 06:16 AM
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Hey guys I'm headed out today to my local BB as they have the 60" and 55" open box. I've been eyeing this tv for a while and I'm curious if either the 55" or 60" has a better panel. On some Tvs I know that different sizes experience better or worse banding etc. is one better than the other? Also which panel manufacturer statistically has the least occurrence of light bleed? I'm buying this set for my game room and it will be there for years to come so buying the correct (best) version of this model is important to me. Thanks for your help!


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Just be aware that an open box (no matter what their clueless clerks tell you) was returned for some reason. 99% of us are happy with our 8000/8500's but as forums tend to do . . . they uncover most of the unhappy owners that are unlucky with so many of any of the latest tv's inherent issues. Its the luck of the draw. samsung has strict quality control I'm sure or they wouldn't be the number one seller of tv's (my guess).
But with any appliance or electronic device bad ones are going to get through their quality checks.

So by buying an open box you increase the odds exponentially of someone else having returned it for things like light bleed, blooming, case separation, etc . . . read some of the previous posts. true that this tv is a new 4k technology and a great pic, but the leading edge of technology is also the bleeding edge!

it doesn't make sense to think you are getting a bargain with an open box that some rep has plugged in after a return and certified it ready to sell.

These tv's are so finicky I personally would never buy an open box (also watch out for sealed damaged boxes where the TV was slammed around during shipping).

Open box just to save a $100 or $200 and buy someone else's headache? You are better off just waiting a short time and spending the same amount you can spend now on brand new sealed merchandise as the prices keep dropping. The 65 inch model started at 2995 only back in april. then 2495, then 1995, then 1695.

And always spring for the biggest you can get if you have the space. Over the next 5 years if you average out the extra cost per week that you paid to go bigger, its not that much money.

Just my experience after owning starting with projection TV's then flat screens over the last 15 years

UNK65KS8500 (curved model)
HW-K950 Samsung Atmos soundbar-with rears
HW-J8500 Samsung Soundbar (sold 10-24-16)
Sanus universal soundbar speaker mount SA405B1
Samsung 4K Ultra HD Bluray player UBDK8500
Harmony 650 remote ($43 amazon)

Last edited by Expidia; 09-09-2016 at 06:25 AM.
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denon s740h , extra , hdmi input , KS8000/KS8500 , no picture , one connect fail , xbox one s

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