As much as I like this tv I think mine is about to go back...
The back panel on mine has already started to peel itself away in the top corners and the left bottom side and I can see ripples appearing along the top edge as the sign it's all but assured to let go their as well
I have had this set for less than 2 months.
This on top of other issues I have had regarding Samsung televisions in the past (I gave this one a chance thinking maybe things have change since I lasted owned one) have me totally burnt out on giving them another chance ever again.
I really like this television, but I cannot accept the type of build quality. After looking online I see it a totally common issue and there is no way I am going to start playing the return/repair game or deal with the nightmare that probabaly still is Samsung customer service.
I'm totally bummed...
I feel like I just wasted a huge chunk of my time giving Samsung another go around. I invested in a televion, not a constant repair job.
Originally Posted by ketamine
That's an easy repair. If that panel is good keep it and ask them to replace the back plastic.
That would be fine if it was an actual solution, but if you're going to use tape again it will just warp and peel away with time.
The only way this issue will be solved is a different (thicker) plastic type or a total redesign of where and how the back panel attaches to the rest of the body.
Issues like this shouldn't be getting passed the stage where sets are even being manufactured and sent to stores.
Some will call it a simple oversight and be ok with the issue, but issues like this should not be happening on any set within less than two months of moderate usage.
It's like it was not even tested before they greenlighted mass production...and if it was it either didn't get made to the original spec or they just didn't care enough to call it an issue.
It's a compete design failure.
Plain and simple.