Official 2016 Sony XBR75 X940D Owners thread: no price talk - Page 424 - AVS Forum | Home Theater Discussions And Reviews
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post #12691 of 13204 Old 08-24-2018, 09:58 PM
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3D no longer working properly double images and dark flickering horizontal band

3D on the XBR75 X940D is no longer working for me.

It seems that something is out of sync. Some images in the front are normal, but in the back are double images.
Some objects seem like they are on the wrong "plane".

Another symptom of it not working is there is a flickering dark horizontal band along the top 1/4 of the screen that is visible when the glasses are turned on.

This worked a few months ago then wouldn't work. Then I'd turn it on after a week or so and it would work again. Now it hasn't worked for weeks.

I know the (sony) glasses are working fine and the player is working fine. Note I've debugged this by bringing my Oppo 4k 3d player down from my home theatre (where I can take the exact same movie and glasses and play it properly) and attach to the TV and I have the same issue. And I take the Sony player up into my home theatre and play 3d movies on my Epson projector.

Anybody else have this issue ? I couldn't search for 3d in this thread for some reason. The search returned zero results.

Maybe there is something wrong with the Blue Tooth transmitter in the TV. Just guessing now.

Will have to have a Sony support tech look at this.
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post #12692 of 13204 Old 08-25-2018, 07:54 AM
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I have had that happen. I restarted the TV (holding down the power button on the remote until it reboots) and either that, or unplugging it fixed things.

Quote:
Originally Posted by tv2 View Post
3D on the XBR75 X940D is no longer working for me.

It seems that something is out of sync. Some images in the front are normal, but in the back are double images.
Some objects seem like they are on the wrong "plane".

Another symptom of it not working is there is a flickering dark horizontal band along the top 1/4 of the screen that is visible when the glasses are turned on.

This worked a few months ago then wouldn't work. Then I'd turn it on after a week or so and it would work again. Now it hasn't worked for weeks.

I know the (sony) glasses are working fine and the player is working fine. Note I've debugged this by bringing my Oppo 4k 3d player down from my home theatre (where I can take the exact same movie and glasses and play it properly) and attach to the TV and I have the same issue. And I take the Sony player up into my home theatre and play 3d movies on my Epson projector.

Anybody else have this issue ? I couldn't search for 3d in this thread for some reason. The search returned zero results.

Maybe there is something wrong with the Blue Tooth transmitter in the TV. Just guessing now.

Will have to have a Sony support tech look at this.

Steve Martin
former ISF Calibrator
If you can see my pixels, you are sitting too close.
Sony XBR75X940D, Sony XBR55X930D, Samsung UBD-K8500, Oppo BDP-103, Oppo BDP-93,
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post #12693 of 13204 Old 08-25-2018, 08:28 AM
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Wild. Have had it on since I bought which was near release date.I have no IP conflicts either.

To help others, it does appear if you isolate it in its own switch, it stopped impacting my other devices. Until I typed this and then it will.

Well once I get my Shield up and running I might just pull the plug. Hope it is not like HAL!
BJBBJB
There ya go, that's you best option which I recommend here all the time.

This Sony is a wonderful TV with picture quality very close to the SOTA, give it a quality signal and the results will blow your socks off. But from that point on things go down hill rapidly, networking and the android OS handling of apps sucks. It's buggy and unreliable.
But the answer to the issue in today's world is easy peasy. Just about any device you connect today will offer android apps so do this.
While connected, update the firmware to the latest and let it run the update reboot.
Pull the ethernet plug or if on wireless, just go to the next step.
Now do a full system restart and when it gets to the network setup just tell it you have no network or wireless.
Now enjoy a wonderful TV sans all the buggy BS.
JMHO YMMV
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post #12694 of 13204 Old 08-25-2018, 11:36 AM
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I have had that happen. I restarted the TV (holding down the power button on the remote until it reboots) and either that, or unplugging it fixed things.
Cheezmo, thanks so much !! Rebooting fixed it !

I didn't know I could reboot it so easily (By pressing and holding the power button). I've seen it reboot randomly by itself.

Maybe they'll prevent this in the future with a Firmware update.

Thanks again.

BTW 3D on this TV is so good. I've bought so many 3D titles.
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post #12695 of 13204 Old 08-25-2018, 08:48 PM
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Originally Posted by tv2;56696328B
TW 3D on this TV is so good. I've bought so many 3D titles.
Agreed! Too bad consumer 3D is becoming a dying format.
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post #12696 of 13204 Old 08-25-2018, 09:16 PM
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Agreed! Too bad consumer 3D is becoming a dying format.


You can still order the major releases in 3D from Amazon UK...
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post #12697 of 13204 Old 08-25-2018, 09:56 PM
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You can still order the major releases in 3D from Amazon UK...
Yes, but many of the new displays don't have 3D. It would be a shame to build up a collection of 3D titles and not have a display to watch them on. Our 940D's are not going to last forever.
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post #12698 of 13204 Old 08-27-2018, 09:59 AM
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If the source is properly encoded HDR, the Sony should automatically switch to "HDR Picture Mode". Check to see if this is happening automatically and, if not, manually select the HDR Picture Mode to see if the picture quality looks correct.
Thank you for the info
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post #12699 of 13204 Old 08-27-2018, 10:00 AM
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Quote:
Originally Posted by AustinJerry View Post
If the source is properly encoded HDR, the Sony should automatically switch to "HDR Picture Mode". Check to see if this is happening automatically and, if not, manually select the HDR Picture Mode to see if the picture quality looks correct.
Thank you for the info.
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post #12700 of 13204 Old 08-27-2018, 10:10 AM
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Quote:
Originally Posted by AustinJerry View Post
Yes, but many of the new displays don't have 3D. It would be a shame to build up a collection of 3D titles and not have a display to watch them on. Our 940D's are not going to last forever.


No doubt!

Also no doubt I’ve done much more shameful things in the past. Is it $100 a year I spend on 3D discs so I can enjoy all the tech on my very nice and expensive 940D? Maybe that much, but probably less than that.

It’s more of a /shrug here, personally...
The 3D on this set is remarkably good.
I want to enjoy it!
When the 940D is gone, I’ll pour one out for the 3D format and move on... ;-)
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post #12701 of 13204 Old 08-27-2018, 10:26 AM
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No doubt!

Also no doubt I’ve done much more shameful things in the past. Is it $100 a year I spend on 3D discs so I can enjoy all the tech on my very nice and expensive 940D? Maybe that much, but probably less than that.

It’s more of a /shrug here, personally...
The 3D on this set is remarkably good.
I want to enjoy it!
When the 940D is gone, I’ll pour one out for the 3D format and move on... ;-)
My 900A with passive 3D is far better than my 940D with active 3D. If your 940D fails, I will gladly sell you my 65" 900A so you can really enjoy your 3D collection. I'll make you an attractive deal!
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post #12702 of 13204 Old 08-27-2018, 05:44 PM
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Yes, but many of the new displays don't have 3D. It would be a shame to build up a collection of 3D titles and not have a display to watch them on. Our 940D's are not going to last forever.
It is too bad. I wanted to buy another 3d TV this time for my study, and I only want 55". I don't think one is available.

We may have another resurgence of 3d as the sequels for Avatar will be shot on dual Sony Venice CineAlta cameras.
So a perfect chance for Sony to advertise 3d.
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post #12703 of 13204 Old 08-29-2018, 02:39 PM
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It is too bad. I wanted to buy another 3d TV this time for my study, and I only want 55". I don't think one is available.

We may have another resurgence of 3d as the sequels for Avatar will be shot on dual Sony Venice CineAlta cameras.
So a perfect chance for Sony to advertise 3d.
I wouldn't hold your breath when it comes to a "resurgence of 3d." I truly believe 3D had gone the way of the dinosaur...it had its chance to survive but is now extinct.

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post #12704 of 13204 Old 08-29-2018, 04:45 PM
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We may have another resurgence of 3d as the sequels for Avatar will be shot on dual Sony Venice CineAlta cameras.
So a perfect chance for Sony to advertise 3d.
Right after the return of curved screens and vhs recorders I'm afraid. "Once bitten twice shy" the song goes.
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post #12705 of 13204 Old 08-29-2018, 04:49 PM
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Right after the return of curved screens and vhs recorders I'm afraid. "Once bitten twice shy" the song goes.
Agreed.

3D arrived at the wrong time. The majority of people had already made their investments in DVD players and TV's and they would have had to bought it all all over again. And at a time when content selection was extremely poor (and, IMHO, it never got above "meh" for selection).

It was a case of no one wanted it, no one would pay the crazy prices for it, and there wasn't really anything to watch anyhow.
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post #12706 of 13204 Old 08-30-2018, 09:05 AM
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^^^^^^^^^^^^^^^

If the 3D blu-rays had been plentiful and available from the start maybe it might have had a better chance at surviving? I don't even own 3D glasses and have a projector and the 940D to use the 3D format.
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post #12707 of 13204 Old 09-17-2018, 04:54 PM
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I'm amazed I'm only just dealing with this now, but here it is ... I got a media player, I can output 4:2:0, 4:2:2 or 4:4:4 ... I know I'll make things worse if I use a setting where stuff is being double converted, so I want to avoid that ...

The docs for our set say -

Quote:
4K 60P High-Quality formats: Up to 18Gbps:4K 60p 4:4:4(8bit), 4:2:2(8,10,12bit), 4:2:0(8,10bit) HDR included for HDMI 1/2/3/4
I'm watching mostly 4K/HDR (10-bit), 24 fps content ...

Sooooo, is 4:2:2 my native? Or is that only when it is 60 fps and it can do 4:4:4 for 4K 24p? Anyone know?


Thanks!
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post #12708 of 13204 Old 10-04-2018, 06:18 AM
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For those who use Oppo 203 or 205 with the XBR940D, please share what color space mode you use. I have only had success with setting the Oppo to RGP-PC. Every other color space mode produces washed out colors.

Thanks for sharing.
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post #12709 of 13204 Old 10-04-2018, 08:27 AM
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For those who use Oppo 203 or 205 with the XBR940D, please share what color space mode you use. I have only had success with setting the Oppo to RGP-PC. Every other color space mode produces washed out colors.

Thanks for sharing.
Depends on whether your display is calibrated or not. I use YCbCr 4:2:0, and the picture quality is very good.
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post #12710 of 13204 Old 10-04-2018, 11:21 AM
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Hi all,

I have not gone through all 424 pages of this thread and am hoping for someone knowledgeable in the connections to this TV. I currently have 3 devices being routed through my Denon AVR 6200 to the TV. They are a Sony PS4, an AppleTV 4k model and a Samsung Ultra HD Blu Ray player. These are routed from the AVR to the TV's HDMI 4 ARC input. These all work fine with the TV set to normal mode. If I try to set the TV to Enhanced mode, I get a proper signal and picture from the PS4 and the Samsung UHD player but the screen blanks out for the AppleTV.

There's a setting in the AppleTV to check HDR capability of the TV and I get an error message that the TV is not capable and I'm assuming it's because it is set to normal mode and not enhanced. Does anyone know why the AppleTV won't work properly when the TV is set to enhanced mode?

Thanks for any feedback on this.

Cheers,
Paul
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post #12711 of 13204 Old 10-04-2018, 11:42 AM
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Does anyone know why the AppleTV won't work properly when the TV is set to enhanced mode?



Thanks for any feedback on this.



Cheers,

Paul

I’m not in front of my system but am pretty sure my ATV4k works fine with a similar setup as you describe. Are you sure all your cables are rated for the required bandwidth? Does the ATV work correctly when direct connected?
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post #12712 of 13204 Old 10-04-2018, 11:46 AM
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Originally Posted by MovieBuff360 View Post
For those who use Oppo 203 or 205 with the XBR940D, please share what color space mode you use. I have only had success with setting the Oppo to RGP-PC. Every other color space mode produces washed out colors.

Thanks for sharing.
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Depends on whether your display is calibrated or not. I use YCbCr 4:2:0, and the picture quality is very good.
I use 4:2:2 and have been uniformly pleased by the resultant image quality delivered by my 940D. I no longer remember why I chose 4:2:2 but because it ain't broke, I won't fix it.

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post #12713 of 13204 Old 10-04-2018, 12:21 PM
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I use 4:2:2 and have been uniformly pleased by the resultant image quality delivered by my 940D. I no longer remember why I chose 4:2:2 but because it ain't broke, I won't fix it.
Thanks, GSWAT. Would you mind sharing what settings you are using in the 940d? In particular, are you using Auto for color space, or have you chosen a mode?
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post #12714 of 13204 Old 10-04-2018, 12:34 PM
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Thanks, GSWAT. Would you mind sharing what settings you are using in the 940d? In particular, are you using Auto for color space, or have you chosen a mode?
My Picture adjustments settings are:

Picture mode: Cinema pro (HDR Video when an HDR image is detected)
Auto picture mode: off
Brightness: 35
Color: 51
Light sensor: Optimize brightness according to ambient light

I use Color temperature Expert 2 for non HDR content and Expert 1 for HDR

Hope this helps. There are other settings but I can't remember which are default and which custom.

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post #12715 of 13204 Old 10-04-2018, 01:12 PM
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Hi all,

I have not gone through all 424 pages of this thread and am hoping for someone knowledgeable in the connections to this TV. I currently have 3 devices being routed through my Denon AVR 6200 to the TV. They are a Sony PS4, an AppleTV 4k model and a Samsung Ultra HD Blu Ray player. These are routed from the AVR to the TV's HDMI 4 ARC input. These all work fine with the TV set to normal mode. If I try to set the TV to Enhanced mode, I get a proper signal and picture from the PS4 and the Samsung UHD player but the screen blanks out for the AppleTV.

There's a setting in the AppleTV to check HDR capability of the TV and I get an error message that the TV is not capable and I'm assuming it's because it is set to normal mode and not enhanced. Does anyone know why the AppleTV won't work properly when the TV is set to enhanced mode?

Thanks for any feedback on this.

Cheers,
Paul
My ATV 4K works fine with the 940D. I believe only HDMI2 and HDMI3 support high-speed signals. So I would switch to one of these two HDMI connections, set the port to enhanced, and see if it works. I don’t know if using ARC is a requirement for you or not. I use a Toslink cable for sending TV audio back to the AVR, and don’t use ARC for anything.
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post #12716 of 13204 Old 10-04-2018, 02:05 PM
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Originally Posted by AustinJerry View Post
My ATV 4K works fine with the 940D. I believe only HDMI2 and HDMI3 support high-speed signals. So I would switch to one of these two HDMI connections, set the port to enhanced, and see if it works. I don’t know if using ARC is a requirement for you or not. I use a Toslink cable for sending TV audio back to the AVR, and don’t use ARC for anything.
Thanks AustinJerry. Yes, I did switch to HDMI2 as the enhanced notes in the TV said it works on this port and also HDMI3. Same thing happened. Haven't tried connecting directly from the AppleTV to the TV but may try that to see if it has anything to do with my Denon AVR but since that passes through the Blu Ray and PS4, I don't think it's the AVR.
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post #12717 of 13204 Old 10-04-2018, 02:07 PM
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I’m not in front of my system but am pretty sure my ATV4k works fine with a similar setup as you describe. Are you sure all your cables are rated for the required bandwidth? Does the ATV work correctly when direct connected?

Yes, I'm using the same cables for the ATV and the other devices so I don't think it is that. I will try direct connection to see if that works. Thanks for the tip.
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post #12718 of 13204 Old 10-04-2018, 02:12 PM
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Yes, I'm using the same cables for the ATV and the other devices so I don't think it is that. I will try direct connection to see if that works. Thanks for the tip.


Cool. I think AustinJerry is onto something for using the high speed ports hdmi2/3. That’s exactly the kind of thing I don’t recall, not being in front of it...


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post #12719 of 13204 Old 10-04-2018, 02:18 PM
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Originally Posted by PMA View Post
Yes, I'm using the same cables for the ATV and the other devices so I don't think it is that. I will try direct connection to see if that works. Thanks for the tip.


Sometimes I will force a reboot on my ATV if the sound and picture aren’t right. 99% of the time it works 50% of the time.

I have a x6300h as well and sometimes reorder the power-on macro sequence on my Harmony. All my stuff goes through janky phases after updates that change the timing of the handshakes.
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post #12720 of 13204 Old 10-04-2018, 03:27 PM
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Have we ever received an update that would make this set HLG compatible?

Sony XBR-75X940D
Oppo BDP-103D
Denon X4200W
Custom UFW-15 (2)
Rocket RS850 (2), Rocket Bigfoot Center, Rocket RSS300 (2), Rocket RS250MKII (4)
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