AVS Forum Special Member
Join Date: Feb 2006
Location: West Central Minnesota
Mentioned: 14 Post(s)
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I called Sony and as expected they said they could not repair or replace my display with it being out of warranty. They gave me the number to the nearest Authorized Sony Repair Center and I was fortunate enough to talk to a Rep that really knew his stuff. In short, he said the panel is shot and would take more money than the tv is worth to replace it. I asked him what the life expectancy of today's flat panels are (for all brands/models) and he said, "6 to 9 years." He concluded his remarks by saying, "They don't make tvs like they used to," and added, "because consumers want 'thin' displays the components that go into them are not meant to last 10 years or more."
I then asked him what company he recommends for any technology and he said emphatically, "Sony is the best, for they have invested more money, time and research into 4K technology than any other brand." He was forced to say, "Sad to say, but your experience is the exception to the rule, for it should have lasted MUCH LONGER than under three years."
LG OLED 77C8...Denon X4300H 9.2 AVR...Panasonic DP-UB820...LG UHD UBK90...Toshiba HD-A30...Dish Hopper 3...Roku Premiere Plus...Harmony One
5.2.4 Set-up: SVS Prime Bookshelf Speakers (4)...SVS Prime Center...SVS Prime Elevation (4)...SVS PC-2000 & PC12-NSD Subs