Hey everybody - I'm having a quirky "issue" involving audio/ARC and my receiver setup (Denon AVR-S710W).
The TV smart hub apps will only play sound through the receiver when the TV's source is set to "TV."
Is anybody else experiencing this?
To give a little more explanation...
Cable box -> Receiver -> TV
ARC enabled on both receiver & TV. All connections via HDMI.
The cable box is plugged into "CBL/SAT" HDMI port on receiver, TV plugged into receiver via monitor out & HDMI 4 on one connect box.
TV is set to HDMI 4, I get video and sound plays through receiver. But
, when I go to smart hub, no sound comes through for either smart hub or any app. Everything works fine except for sound.
The confusing part is that I figured out that if I go to 'Sources' and select "TV" (so the TV stops displaying the cable box picture and now displays static from the internal tuner (as if I had a coax plugged directly into the TV - which I don't) the sound for smart hub and the apps works perfectly!
Is that supposed to be a feature? I don't understand why I need to change the source in order to get the sound to work. It's a minor inconvenience but pretty annoying to need to change the source just to get the TV sounds to work. I figure that if I'm watching tv via the cable box I should be able to have the TV menu sounds play along with the cable box sound and then if I go into an app, the app sound will then override the cable box sound.
My guess is that this is an issue with the receiver not knowing which source of audio to use and simply defaults to the "primary" source, in this case the cable box, but I'm still having a hard time wrapping my head around what exactly is happening here.
Any help or clarification would be greatly appreciated!