Official Samsung KS9000 4K UHD Owners Thread - Page 62 - AVS Forum | Home Theater Discussions And Reviews
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post #1831 of 1868 Old 10-07-2018, 04:35 AM
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I have no idea if gently rubbing your display's panel will yield any results, but until someone else chimes in, here's a link to a post about a safe screen cleaner made by another AVSF member who used to own a KS9000:

https://www.avsforum.com/forum/166-l...l#post56420800

Good luck and if you decide to try it, please post your results.
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post #1832 of 1868 Old 10-26-2018, 09:52 AM
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Quote:
Originally Posted by SkyYYZ View Post
I have no idea if gently rubbing your display's panel will yield any results, but until someone else chimes in, here's a link to a post about a safe screen cleaner made by another AVSF member who used to own a KS9000:

https://www.avsforum.com/forum/166-l...l#post56420800

Good luck and if you decide to try it, please post your results.
I did try rubbing the screen, and it didn't help. I've been playing with brightness and backlight to try and minimize the effect, but it's still very frustrating. Thanks for the idea, though!
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post #1833 of 1868 Old 12-28-2018, 05:12 AM
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Thinking of doing what pleases I put the link to DIGITAL-FORUM for download the 1239 firmware versions directly. Please note that this firmware is only valid for European products including the UK.
Firmware is not good for American products. So only Europeans can install it.

https://www.digital-forum.it/showthr...=1#post6038182
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post #1834 of 1868 Old 01-01-2019, 03:29 PM
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Hi, I am having a slight issue with my KS9000, not sure if this is an actual problem or if its something that easily fixed?

I keep getting some vertical lines down the right hand side of my tv, it seems to cover around a quarter of the right hand side, strange thing is, these lines sometimes appear but then if i turn the TV off for a little bit then back on, they seem to go away.

I have the latest FW installed and can't now remember if it was happening prior to installing it, i think it may have been as i have noticed these lines for a month or 2 now.

Is this something that could potentially be a problem waiting to get worse and would be best contacting Samsung to come and look at it?

I have posted a couple of picture below of what it looks like, it prob looks a tiny bit worse when you look in person, but I’m sure you get the idea of what i mean.








Regards


James
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post #1835 of 1868 Old 01-02-2019, 02:35 AM
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Hi, I am having a slight issue with my KS9000, not sure if this is an actual problem or if its something that easily fixed?

I keep getting some vertical lines down the right hand side of my tv, it seems to cover around a quarter of the right hand side, strange thing is, these lines sometimes appear but then if i turn the TV off for a little bit then back on, they seem to go away.

I have the latest FW installed and can't now remember if it was happening prior to installing it, i think it may have been as i have noticed these lines for a month or 2 now.

Is this something that could potentially be a problem waiting to get worse and would be best contacting Samsung to come and look at it?

I have posted a couple of picture below of what it looks like, it prob looks a tiny bit worse when you look in person, but I’m sure you get the idea of what i mean..


https://ibb.co/Q63FX9c
https://ibb.co/349gWgG
https://ibb.co/5GJyCSm
https://ibb.co/zQMjx1T
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post #1836 of 1868 Old 01-30-2019, 06:45 PM
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January 30, 2019 New UPDATE and bad news...


Well I did have the repair done back in early May, 2018 with a new panel installed. Credit card company paid for the entire repair bill. Unfortunately, the exact same problem returned two days ago, except, no long lead up to failure. My flickering column issue started out of the blue and returned with a vengeance and almost never goes away on all lighting and menu conditions. Usual factory reset setting on the tv have had no effect. The flickering column even occurred on the exact same spot on the television.


I'm frankly baffled and honestly pissed off with Samsung's tv quality. For a brand new panel, they obviously have some quality control issues for this particular make and model. For the amount of money I laid down for this tv, I expected it to last. I'm going to try and part out the components over the coming weeks/months and if I can't get a buyer for the parts, then off to TV heaven it goes. Never again will I give my money to Samsung for any more of their tvs.
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post #1837 of 1868 Old 01-31-2019, 06:27 AM
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I've never made a claim using my credit card's extended warranty. Is there a warranty period offered on the warranty repair?
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post #1838 of 1868 Old 01-31-2019, 09:05 PM
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Quote:
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I've never made a claim using my credit card's extended warranty. Is there a warranty period offered on the warranty repair?
You would have to check your credit card company's rules. Mine allowed an automatic extended warranty in that in doubled the standard 1 year warranty of my tv to 2 years. Made a claim through my credit card company and it was relatively simple. Had the tv repaired for good. So I thought. This does not include doubling of any extended warranties you may buy as an extra to your original tv purchase.
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post #1839 of 1868 Old 02-03-2019, 06:03 AM
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Right, I meant to ask if the extended warranty repair (through your credit card company) came with a warranty of its own, or it was a one-time repair that would require an additional claim being that it's eight months later?
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post #1840 of 1868 Old 02-14-2019, 06:48 PM
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WRAL CHANNEL 5

If you’d like to catch a glimpse of what regular ATSC 3.0 broadcasts could bring, install the WRAL CHANNEL 5 app available on the Samsung M9500/M8500 BDPs. In it you’ll find samples from their 4K stream.
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post #1841 of 1868 Old 04-28-2019, 07:29 AM
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There is a new firmware update.
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Nothing's Impossible if you don't have to do it yourself ! Glenee
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post #1842 of 1868 Old 04-29-2019, 05:29 PM
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There is a new firmware update.
Really? What version # is it?

Just checked and nothing came up!

Spoiler!
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post #1843 of 1868 Old 04-30-2019, 08:44 AM
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Really? What version # is it?

Just checked and nothing came up!
1233 Downloaded from Samsung website
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Nothing's Impossible if you don't have to do it yourself ! Glenee
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post #1844 of 1868 Old 04-30-2019, 08:58 AM
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1233 Downloaded from Samsung website
Any good news come with?

Sent from my SM-N950U using Tapatalk

Spoiler!
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post #1845 of 1868 Old 04-30-2019, 12:39 PM
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Don't see any Big changes. In this age of software/firmware updates that's a good thing.

Nothing's Impossible if you don't have to do it yourself ! Glenee
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post #1846 of 1868 Old 09-25-2019, 02:10 PM
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Quote:
Originally Posted by Shmehlik View Post
January 30, 2019 New UPDATE and bad news...


Well I did have the repair done back in early May, 2018 with a new panel installed. Credit card company paid for the entire repair bill. Unfortunately, the exact same problem returned two days ago, except, no long lead up to failure. My flickering column issue started out of the blue and returned with a vengeance and almost never goes away on all lighting and menu conditions. Usual factory reset setting on the tv have had no effect. The flickering column even occurred on the exact same spot on the television.


I'm frankly baffled and honestly pissed off with Samsung's tv quality. For a brand new panel, they obviously have some quality control issues for this particular make and model. For the amount of money I laid down for this tv, I expected it to last. I'm going to try and part out the components over the coming weeks/months and if I can't get a buyer for the parts, then off to TV heaven it goes. Never again will I give my money to Samsung for any more of their tvs.
Hi there,
2016 KS9500 (curved) owner here... and for 2 years I've had the same issue as you: a 3" wide intermittent vertical backlight flickering (mine on right - to middle side of TV), and I was able to fix it - probably not how you would envision. ... The problem was not the TV itself, but was EMI (Electromagnetic Interference) field affecting the TV, which seemingly randomly popped up and got worse over time.
I isolated the field to in-wall speaker below the TV, which also contains 20G electric wire - so a real entangled soup of electric fields. (note even though Electric wires have the rubber cover - they still leak EMI)
Despite the speaker saying it was 'shielded' when I removed the speaker the flickering stopped altogether.

However, I did not to relocate the speaker - so I created what is referred to as a faraday cage inside the wall. Got some sturdy copper tape off Amazon and lined the walls and speaker with this - including covering the Electric wire near the TV. Put speaker back in the wall and connected... and for 2 months I've had no more flickering!

Hope this helps, mate.

Cheers,
Jason
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post #1847 of 1868 Old 12-25-2019, 11:28 AM
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Anyone else having the APP icon go to black screen? Samsung can't seem to figure it out. Tried everything and got it to work one night.

65KS9000

ETP

Last edited by etp; 12-25-2019 at 11:32 AM.
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post #1848 of 1868 Old 12-25-2019, 07:25 PM
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We watched a 4K UHD movie tonight on a Samsung 8500 player and after we ejected the disc and shut off the player, instead of the television automatically switching back to our Tivo box, the TV shut off. After turning TV back on, had to manually switch the input.
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post #1849 of 1868 Old 12-26-2019, 08:12 AM
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Have a 65" KS9000... Have you been able to add the APPLE STREAMING app to the TV?
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post #1850 of 1868 Old 12-26-2019, 10:11 AM
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Quote:
Originally Posted by skibum12 View Post
Have a 65" KS9000... Have you been able to add the APPLE STREAMING app to the TV?
Apple TV puck and XBOX works (were previously added before all this mess but it seems inputs are not a huge issue just adding apps) but it has been hanging up on the last used device when turning on the next day.

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post #1851 of 1868 Old 12-26-2019, 01:07 PM
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Apple TV puck and XBOX works (were previously added before all this mess but it seems inputs are not a huge issue just adding apps) but it has been hanging up on the last used device when turning on the next day.
I was refrring to the native built in apps...like NETFLIX or AMAZOn. Trying to find the Apple Plus streaming app from the Samsung app selections
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post #1852 of 1868 Old 12-27-2019, 01:12 AM
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OK, just got off Samsung support for the second time. Evidently they have to reset the country code on their end for the APP icon to work.

Doing all this stuff on your own may result in nothing or you may get lucky.

Now for the take a nap test.

PS could not find an Apple app in manual search.

ETP

Last edited by etp; 12-27-2019 at 01:21 AM.
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post #1853 of 1868 Old 02-10-2020, 11:35 AM
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Update:

TV working as expected and gave it to my daughter.

Bought a XBR65z9f on clearance at BB for my birthday present. OS is no where as good as a Sammy but outstanding picture quality.

No spectrum app for any Sony TV.

ETP
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post #1854 of 1868 Old 03-03-2020, 09:47 AM
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Official Samsung KS9000 4K UHD Owners Thread

And.... I shouldn’t have updated my TV. Firmware 1242 is making the picture dull.

The black levels are completely crushing contrast and the back light is completely dimmed.

Anyone know if I can reverse the update back to 1241?


Sent from my iPhone using Tapatalk Pro
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post #1855 of 1868 Old 03-07-2020, 09:27 AM
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I have a 2016 KS9000 and running firmware 1241 and my picture for the past year has been awful. Blooming and other line artifacts like green thin lines that are faint but appear along with other colors when the screen is in a dark scene. Also, there has been a lot of black crushing, I guess you call it, when it’s a dark scene and the black areas seem to be blotchy and almost pixilaly. I wonder if it’s my hdmi cables. By the way, does anybody know what version hdmi cable is best to use on this set.

My set up is an Apple TV, I watch everything through the Apple TV, my youtubeTV, Netflix, Disney+, amazon prime, etc. my internet is very fast .. I get about 600mbps and it’s a direct line to the Apple TV.

Any advise would be greatly appreciated.
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post #1856 of 1868 Old 04-20-2020, 02:54 AM
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Hi all,
got a KS9000 with TizenOS from 2016 (newest FW 1242.0).
Disney+ is working but all is in HD 1080p and not UHD/4K.
Samsung TVs from 2017 and newer will show movies in UHD/4K.

Does anyone know why and if it got solved by Samsung or Disney+?
Netflix etc. is working fine in UHD and also Disney+ on my Xbox One X on my KS9000 TV shows all in UHD.

Kr
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post #1857 of 1868 Old 05-06-2020, 09:36 PM
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Is the KS9000 HDR10 compliant?

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post #1858 of 1868 Old 05-10-2020, 12:43 AM
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Is the KS9000 HDR10 compliant?
https://www.rtings.com/tv/reviews/samsung/ks9000
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post #1859 of 1868 Old 05-10-2020, 02:30 PM
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Originally Posted by sshuttari View Post
And.... I shouldn’️t have updated my TV. Firmware 1242 is making the picture dull.

The black levels are completely crushing contrast and the back light is completely dimmed.

Anyone know if I can reverse the update back to 1241?


Sent from my iPhone using Tapatalk Pro
Just recalibrate the picture settings to your liking and you'll be fine.. That's what everyone else has been doing.

Last edited by Sound & Vision; 05-10-2020 at 07:53 PM.
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post #1860 of 1868 Old 05-12-2020, 04:20 AM
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I can´t login on Samsung account anymore. TV is updated.

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