Official 2016 Vizio M-Series Owner's Thread - Page 329 - AVS Forum | Home Theater Discussions And Reviews
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post #9841 of 10263 Old 03-07-2018, 04:58 AM
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Originally Posted by Kvally View Post
I just talked to Justin today too at Vizio. He offered me the TV, M70-E3 at $1100.00, as mine is doing like yours I told him, why would I want to buy another of the SAME TV that broke on me in a year and a half? He said "oh it's extremely rare". No, that is bull. No way would I buy a Vizio again. I took these pictures last night so I could show Vizio support, but they didn't even want to see them.
That sucks.

On one hand, I'm with you. On the other hand, there isn't a better option for replacement. I suppose it all depends if I can live with it.

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post #9842 of 10263 Old 03-07-2018, 05:07 AM
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I assume you all didnt buy the square trade warranty from Costco?? It was only around $80 for 4 years of coverage. I bought my tv from best buy and you can still buy the SQ from Costco. Also I saw Costco is selling the 2017 M70 for $950 or something. Sorry to hear your displays failed. Good luck.
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post #9843 of 10263 Old 03-07-2018, 06:44 AM
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It's not the same tv, it's a 2017 model so probably unlikely to have the same issue.
Close enough. I just spent $2000 on a TV that lasted 18 months. And they want me to buy another one for $1100? How about they fix the POS they sold me? You can't fool me twice. VIZIO is horrid.
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post #9844 of 10263 Old 03-07-2018, 07:04 AM
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The dark spots could be caused by the LED driver board, as they look to be in the zones. Doubt it's the panel. You could try your luck by sourcing one on eBay or many other websites that offer parts, and fix it yourself. Easily done for under $100 shipping included.
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post #9845 of 10263 Old 03-07-2018, 02:42 PM
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The dark spots could be caused by the LED driver board, as they look to be in the zones. Doubt it's the panel. You could try your luck by sourcing one on eBay or many other websites that offer parts, and fix it yourself. Easily done for under $100 shipping included.
That seems like something I don't even want to attempt.



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post #9846 of 10263 Old 03-07-2018, 03:07 PM
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That seems like something I don't even want to attempt.
I didn't see pics of yours, but if it looks the same, then same problem. It sucks, I know. Not everyone is comfortable opening up things like TV's.
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post #9847 of 10263 Old 03-07-2018, 04:39 PM
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I didn't see pics of yours, but if it looks the same, then same problem. It sucks, I know. Not everyone is comfortable opening up things like TV's.
Mine isn't as bad, but I notice it, and it will probably get worse. A tough pill, to be sure.

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post #9848 of 10263 Old 03-08-2018, 02:30 AM
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Hdr ? 24p ? 4k uhd ?

Hello Everyone,

First of all Thanks everyone taking time to read my post and helping me out.
Secondly i'm new to the forum, I did took my time to read some of the rules of the forums but if I did make a mistake Please let me know
and if I have posted this in the wrong category MODS Please move it and i'll Make sure same mistakes wont happen again

Here's the brief details about the things i'm using
65" VIZIO M65-D0 4K TV ( 2016 model) ...Vizio Smartcast HDR HomeTheatre Dispay ...
Nvidia Shield Android box( 2016 model) ...4K HDR Streaming Media Player ......
Playing my movies on Kodi v18.0 alpha nightly build.
Both Kodi and Nvidia Shield is set to 3,840x2,160 60FPS

OK now lets get back to my Question..
I decided to watch the movie on my setup.. I played the video which I have both in 4k and 1080P
1080P looked so awesome and 4K looked washed out(figured out this term after googling)
so I thought may be i'm not able to tell the difference between 4K... and may be the 1080p has color enhanced and 4k has BT2020 which means life like colors... so may be that's what life like colors look like... and second reason I thought was may be my TV is upscaling 1080p to 4K that's y I might not be able to tell the difference..

so after googling a lot and talking to one person he told me
- first the movie is not 4K mastered and its only 2K mastered.. that's y I can't tell the difference..
- second he said try turning the 24Fps on NVidia shield
- and last if I see washed out color then my tv doesn't support HDR


so I changed to 24FPS and still couldn't tell the difference in quality of a movie but I could tell a lot of LAG while using my shield player which I reduced by using reduce judder setting on my TV.

So couldn't tell the difference between 1080P or 4K and the colors were still washed out...
Then I suddenly remember that my TV only has 1 HDR port and my shield isn't connected to it.. i'll try to switch the port later in the Day and i'm hoping atleast I don't see those washed out colors.. which is a huge disappointment when watching 4K

I Just want to Know is there any other recommendations I should try...

and also about that 24fps.. can I leave that on 24/7 while i'm watching other contents like regular SD or 720p or 1080p or Should only use when I watch 4K UHD content with HDR...

or Should I just leave it disable and go back to 60FPS...

Thanks everyone taking time to read the long post and replying...

P.S. Sorry was trying to post the link to my setup manufacture's website but couldn't Since i'm new to forums
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post #9849 of 10263 Old 03-08-2018, 02:53 PM
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Originally Posted by BeebaBoy View Post
Hello Everyone,

First of all Thanks everyone taking time to read my post and helping me out.
Secondly i'm new to the forum, I did took my time to read some of the rules of the forums but if I did make a mistake Please let me know
and if I have posted this in the wrong category MODS Please move it and i'll Make sure same mistakes wont happen again

Here's the brief details about the things i'm using
65" VIZIO M65-D0 4K TV ( 2016 model) ...Vizio Smartcast HDR HomeTheatre Dispay ...
Nvidia Shield Android box( 2016 model) ...4K HDR Streaming Media Player ......
Playing my movies on Kodi v18.0 alpha nightly build.
Both Kodi and Nvidia Shield is set to 3,840x2,160 60FPS....
...
A few thoughts on the "washed out" part:

1. The TV has different settings for SDR, HDR10 and Dolby Vision. Calibrate as described in sonoftumble's post here: https://www.avsforum.com/forum/166-lc...l#post55595700

2. You are using Kodi, which tells me that you are most likely viewing a ripped movie. Some of these are just badly done, make sure that this is not your issue. Best bet is to check streaming from Netflix.

3. It may be the Shield. I gave mine away (replaced it with an Aplle TV 4k), since after a firmware update it was badly crushing colors in HDR10 (the Shield does not support Dolby Vision) and it was still not fixed by NVIDIA as of a couple of months ago.

Good luck.
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post #9850 of 10263 Old 03-08-2018, 03:26 PM
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A few thoughts on the "washed out" part:

1. The TV has different settings for SDR, HDR10 and Dolby Vision. Calibrate as described in sonoftumble's post here: LINK HERE

2. You are using Kodi, which tells me that you are most likely viewing a ripped movie. Some of these are just badly done, make sure that this is not your issue. Best bet is to check streaming from Netflix.

3. It may be the Shield. I gave mine away (replaced it with an Aplle TV 4k), since after a firmware update it was badly crushing colors in HDR10 (the Shield does not support Dolby Vision) and it was still not fixed by NVIDIA as of a couple of months ago.

Good luck.
Thanks Ryan1,
I changed the port to the HDMI1 which supports HDR and I clicked on Calibrated Dark (default) , OMG what a difference in quality no more washed out colors...
next step now.. will change the settings according to your link and see if I can notice more difference.

plus I guess the HDR on this model is not as bright as those expensive TV's . But still it was a huge difference.. my main problem was washed out color which was gone by changing port...

Ryan, do you know what should I do with 24fps problem ????
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post #9851 of 10263 Old 03-09-2018, 04:06 PM
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... Ryan, do you know what should I do with 24fps problem ????
I don't really know. I got rid of my Shield and it was stuttering at times when streaming (which would indicate a frame rate issue), which is part of the reason why I replaced it with the ATV.

Maybe the Shield thread in Networking would help?
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post #9852 of 10263 Old 03-13-2018, 11:18 AM
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Originally Posted by Funkeye View Post
I didn't see pics of yours, but if it looks the same, then same problem. It sucks, I know. Not everyone is comfortable opening up things like TV's.
So just an update:

I'm moving on. Four failures in less than two years doesn't fill me with a whole lot of confidence. And I know it seems frugally backwards, but I'd rather put the money toward a brand new non-Vizio display and move this one to a less viewed state to let it die on the vine.

This community has been wonderful. Good luck with your displays, folks!

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post #9853 of 10263 Old 03-15-2018, 01:01 PM
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Originally Posted by secondhand1 View Post
So just an update:

I'm moving on. Four failures in less than two years doesn't fill me with a whole lot of confidence. And I know it seems frugally backwards, but I'd rather put the money toward a brand new non-Vizio display and move this one to a less viewed state to let it die on the vine.

This community has been wonderful. Good luck with your displays, folks!

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Hopefully the next one works out better for you. FYI, you may be able to sell yours for parts, or to someone willing to fix it up. Not sure how much you could get but might be worth a shot to help cut your loses.
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post #9854 of 10263 Old 03-16-2018, 10:58 AM
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Has anyone else with 2016 M series started seeing HDR on Amazon smartcast? I have seen the comments elsewhere but am not receiving any HDR on Amazon Prime. It works fine on Netflix. I have tried soft and hard resets, router and modem reset but not avail. I have a green comment (NEW) on smartcast when changing inputs. I have M55D0.

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post #9855 of 10263 Old 03-16-2018, 11:05 AM
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Has anyone else with 2016 M series started seeing HDR on Amazon smartcast? I have seen the comments elsewhere but am not receiving any HDR on Amazon Prime. It works fine on Netflix. I have tried soft and hard resets, router and modem reset but not avail. I have a green comment (NEW) on smartcast when changing inputs. I have M55D0.
No for me. I think i saw a post on Reddit and i tried it out that night and it was a no go for me. I use the Roku P+ for Amazon HDR and have no issues; been using that method since NOV16. Looks awesome.
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post #9856 of 10263 Old 03-16-2018, 11:11 AM
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No for me. I think i saw a post on Reddit and i tried it out that night and it was a no go for me. I use the Roku P+ for Amazon HDR and have no issues; been using that method since NOV16. Looks awesome.
Thanks for reply. I also can use a Roku P+ for Amazon but skin tones seem a bit too much red either calibrated or with sonoftumble's calibration.

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post #9857 of 10263 Old 03-16-2018, 12:17 PM
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Has anyone else with 2016 M series started seeing HDR on Amazon smartcast? I have seen the comments elsewhere but am not receiving any HDR on Amazon Prime. It works fine on Netflix. I have tried soft and hard resets, router and modem reset but not avail. I have a green comment (NEW) on smartcast when changing inputs. I have M55D0.
No go for me, I saw the post on reddit, was super excited, got home and nope. I have the 2016 M60.
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post #9858 of 10263 Old 03-16-2018, 03:23 PM
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No go for me, I saw the post on reddit, was super excited, got home and nope. I have the 2016 M60.
Guess I am not alone. I posted query on "both" Vizio subreddits and hopefully we can get more info. This thread seems to have died down dramatically and with the 2018 units being announced it will do more so. Hope this subject does not disappear into the bit bucket.

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post #9859 of 10263 Old 03-17-2018, 12:57 PM
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Guess I am not alone. I posted query on "both" Vizio subreddits and hopefully we can get more info. This thread seems to have died down dramatically and with the 2018 units being announced it will do more so. Hope this subject does not disappear into the bit bucket.
I have a conversation with Vizio support ongoing at https://redd.it/84zbq5.

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post #9860 of 10263 Old 03-17-2018, 01:01 PM
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I have a conversation with Vizio support ongoing at https://redd.it/84zbq5.
Makes NO sense why the 2016 will not be getting this update??? Those Vizo techs on the reddit forums are brainless. Hope they are wrong.
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post #9861 of 10263 Old 03-17-2018, 01:23 PM
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Makes NO sense why the 2016 will not be getting this update??? Those Vizo techs on the reddit forums are brainless. Hope they are wrong.
I didn't think there was much difference if any for Smartcast on these models. This does not make sense to me either. With the 2018 models coming on they will want to bury this. Folks on this thread should keep the noise level up and not let this issue and other "flushed". This thread has been too quiet lately.

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post #9862 of 10263 Old 03-19-2018, 11:59 AM
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Amazon HDR seems to hinge on whether or not the 2016 M-series get the new firmware or not. Seems like their rep on reddit is implying its an Amazon certification issue. While I can believe that it still pisses me off. Unlike VP9, there is no technical reason for this to not get updated.

Last edited by lobosrul; 03-19-2018 at 12:09 PM.
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post #9863 of 10263 Old 03-19-2018, 01:19 PM
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Amazon HDR seems to hinge on whether or not the 2016 M-series get the new firmware or not. Seems like their rep on reddit is implying its an Amazon certification issue. While I can believe that it still pisses me off. Unlike VP9, there is no technical reason for this to not get updated.
Yes, this seems to be what they are saying now. Seems like Matt McRae indicated all was done but waiting for Amazon certification. So something was probably found and put off till this update? The lack of info on 2016 M series update is alarming as they have always gotten the same number firmware update up to now. I have been holding off watching Bosch Season 3 on Roku Premiere + for months now because of a red push I get on that show. Everything else looks good. LOL.

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post #9864 of 10263 Old 03-19-2018, 07:01 PM
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Unhappy

Looks like the 2016 M-series is being deprecated. I got this response from Vizio on Vizio_Official. Time to go there and voice your opinion.

"It will receive the update as well but no HDR certification for Amazon for the 2016 M-Series. I have your feedback noted and passed on as well to our product management team.

Wayne."

I don't expect updates forever but for something that is probably just a file change or something on that order, it seems pretty arbitrary to me.

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Sources: Roku Premiere+, Google Fiber TV, Denon DVD-2500BTCI, Sony UBP-X800, Toshiba HD-A35, Sony CDP-222ES
Audio: 7CH system, Denon AVR-2300W, NorthCreekMusic Rhythm L/R/C, Paradigm dipole surrounds, NCM back surrounds
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post #9865 of 10263 Old 03-20-2018, 05:37 AM
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Looks like the 2016 M-series is being deprecated. I got this response from Vizio on Vizio_Official. Time to go there and voice your opinion.

"It will receive the update as well but no HDR certification for Amazon for the 2016 M-Series. I have your feedback noted and passed on as well to our product management team.

Wayne."

I don't expect updates forever but for something that is probably just a file change or something on that order, it seems pretty arbitrary to me.
Yeah saw that post just now. What a bummer. Maybe we'll be surprised and will get it anyways. Seems like they have newbie CSR's on that reddit on that forum that can only "pass things on". Wish we had some tech people like Matt that could jump in and help. I think this has to be a non tech decision and maybe comes down to $$$ but how/why I have no clue.

Love my M70 and have had ZERO issues/complaints since i purchased June 2016. I'm not one to normally upgrade TVs but since there is more and more HDR content becoming available I might jump on the new TCL and/or the 2018 P series if it's a significant upgrade. I think our displays look great in HDR but I know it could be better with WCG. Just money right!?!? lol
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post #9866 of 10263 Old 03-20-2018, 07:58 AM
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Yeah saw that post just now. What a bummer. Maybe we'll be surprised and will get it anyways. Seems like they have newbie CSR's on that reddit on that forum that can only "pass things on". Wish we had some tech people like Matt that could jump in and help. I think this has to be a non tech decision and maybe comes down to $$$ but how/why I have no clue.

Love my M70 and have had ZERO issues/complaints since i purchased June 2016. I'm not one to normally upgrade TVs but since there is more and more HDR content becoming available I might jump on the new TCL and/or the 2018 P series if it's a significant upgrade. I think our displays look great in HDR but I know it could be better with WCG. Just money right!?!? lol
I can get Amazon Prime HDR on an external device to my M-series, but they can't get certification for the TV itself? What a bunch of BS.
I for one wont be buying another Vizio if their CSR is correct, my plan was to move my M60 to my bedroom and get a newer 65" for my living room next year.
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post #9867 of 10263 Old 03-20-2018, 08:19 AM
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Yeah saw that post just now. What a bummer. Maybe we'll be surprised and will get it anyways. Seems like they have newbie CSR's on that reddit on that forum that can only "pass things on". Wish we had some tech people like Matt that could jump in and help. I think this has to be a non tech decision and maybe comes down to $$$ but how/why I have no clue.

Love my M70 and have had ZERO issues/complaints since i purchased June 2016. I'm not one to normally upgrade TVs but since there is more and more HDR content becoming available I might jump on the new TCL and/or the 2018 P series if it's a significant upgrade. I think our displays look great in HDR but I know it could be better with WCG. Just money right!?!? lol
These CSR's may be outside contractors with limited Vizio contact points. I did tech support for a semi co for many years essentially as link between designers and CAD/EDA tool vendors/internal developers. Many of same issues apply in both cases, I.E. limited transparency, etc. I just get the feeling that Vizio is into major cost containment mode and backtracking from technical leadership. Why are they reducing dimming zones and putting tuners in now?

I got my m55 in Oct 16 and have had few issues with the "display" itself. I thought the 4k technology had matured enough to make purchase really viable. My previous large tv was still 2005ish Samsung 720p. I had to go thru 4 sets in early 2000's to get stability. I have been fortunate this time but many others have not been.

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Sources: Roku Premiere+, Google Fiber TV, Denon DVD-2500BTCI, Sony UBP-X800, Toshiba HD-A35, Sony CDP-222ES
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post #9868 of 10263 Old 03-20-2018, 12:19 PM
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Vizio should not be depreciating support for a set which was still being by major retailers sold a few months ago. It may save a few dollars, but it makes lifelong enemies from buyers whose (not unreasonable) expectations of support were dashed.

Having said this, I wish that TV manufacturers focused on the hardware and on software needed to present the best pc possible, and left the "smart" part to dedicated boxes, like Apple TV or Roku. The current, mostly proprietary solutions are by and large substandard in comparison, and end up disappointing many users.
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post #9869 of 10263 Old 03-20-2018, 03:29 PM
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Originally Posted by Ryan1 View Post
Vizio should not be depreciating support for a set which was still being by major retailers sold a few months ago. It may save a few dollars, but it makes lifelong enemies from buyers whose (not unreasonable) expectations of support were dashed.

Having said this, I wish that TV manufacturers focused on the hardware and on software needed to present the best pc possible, and left the "smart" part to dedicated boxes, like Apple TV or Roku. The current, mostly proprietary solutions are by and large substandard in comparison, and end up disappointing many users.
That'd be fine it I was happy with said boxes. I use an Nvidia Shield TV to do HDR10 from Amazon. But it won't auto switch refresh rates, so I need to know what I'm waching and switch beforehand. Then after 10 or 15 minutes I start to get micro-stuttering. Also some people like a clean look with nothing but the TV on the wall (of course if a streaming stick is capable then that wouldn't matter.) I have a Roku on another TV, wont do 24Hz properly, and none of their boxes do DV. I also tried out a FireTV a few years back... my god what an awful interface.

Of course the root of the frickin problem is Amazon's childish refusal to support casting. If it weren't for that I wouldn't much care about the app on the TV not supporting HDR.
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post #9870 of 10263 Old 03-20-2018, 03:53 PM
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Originally Posted by Ryan1 View Post
Vizio should not be depreciating support for a set which was still being by major retailers sold a few months ago. It may save a few dollars, but it makes lifelong enemies from buyers whose (not unreasonable) expectations of support were dashed.

Having said this, I wish that TV manufacturers focused on the hardware and on software needed to present the best pc possible, and left the "smart" part to dedicated boxes, like Apple TV or Roku. The current, mostly proprietary solutions are by and large substandard in comparison, and end up disappointing many users.
I agree, and I would add to this that smart streaming devices should compete on performance basis and have all formats available. They should not be equipped only with the formats and apps desired by the manufacturer. But we know that won't happen. My Roku Premiere + has a distinct red cast on some Amazon Prime HDR shows and none on others. I dont want to buy another box just to see if they are better. If Vizio is updating other 2016 displays for Amazon HDR, they should update the M-series if it is capable of this feature or tell us why it is not. Why punish M-series owners just because we paid a bit less?
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Display: Vizio M55D0
Sources: Roku Premiere+, Google Fiber TV, Denon DVD-2500BTCI, Sony UBP-X800, Toshiba HD-A35, Sony CDP-222ES
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