Anyone had warranty claims with Square Trade on TV? - Page 4 - AVS Forum | Home Theater Discussions And Reviews
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post #91 of 93 Old 07-24-2019, 11:17 AM
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Tell them you want 2 TV's from the 3 listed. That's crazy that you can't select the TV that you want. I would ask for the $1300 refund since none of those are near the set you had.

Tell them Best Buy has this one for under your $1300.00 price of the original

https://www.bestbuy.com/site/samsung...?skuId=6331761

1299.00

4KTV: Sony 65 930E Receiver: Pioneer VSX-LX101 7.2 Channel ATMOS/DTS-X Speakers: JAMO S 807(2) Fronts, Andrew Jones SP-FS52 (2) Rears, Center:SP-C22, Klipsch R-14SA Atmos Subwoofer: SVS PB-3000 Subwoofer 4K Player and Misc: Panasonic UB-820, Sony X700, Sony X800, Samsung UBD-K8500, Comcast Arris AX014ANM and Extreme 150 Internet and PS4 (6TB Edition)

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post #92 of 93 Old 07-25-2019, 11:02 AM
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Quote:
Originally Posted by Bodyslide View Post
Tell them you want 2 TV's from the 3 listed. That's crazy that you can't select the TV that you want. I would ask for the $1300 refund since none of those are near the set you had.

Tell them Best Buy has this one for under your $1300.00 price of the original

https://www.bestbuy.com/site/samsung...?skuId=6331761

1299.00
Doesn't even look like a reimbursement is an option, with the response I got below.



Hi Chad,

Thanks for your response! Unfortunately since plasma is no longer available, 4K Ultra HD resolution LED TV's have been marketed to be equal or better than Plasma resolution, thus the LED options would be the best most comparable.

Since we are able to locate a comparable model replacement television with specifications that meet or exceed those of the current model, we are unfortunately not able to provide you a reimbursement. Please let us know when you are ready to proceed with your replacement television. We do want to get you up and running as soon as possible.

If you have any questions about the TV replacement process, please feel free to review our Frequently Asked Questions.

Thanks,
Abdul
The SquareTrade TV Team
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post #93 of 93 Old 07-26-2019, 01:23 PM
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My experience is they will do their best not to pay any claims. YMMV.
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