OFFICIAL Sony XBR-65Z9D Owner's Thread [no price talk please] - Page 693 - AVS Forum | Home Theater Discussions And Reviews
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post #20761 of 21683 Old 03-14-2019, 04:59 AM
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Quote:
Originally Posted by priitv8 View Post
DV creates constant confusion in that there are 2 versions around. Z9D can do profile 5 DV from MP4 container from USB or DLNA without problems.
It is the profile 7 DV, that requires extra processing power that Z9D does not have.
True, but that's not a particularly helpful distinction here. There is no content available in mp4 containers besides DV demos. The guy was asking about his mkvs.

Now, when someone actually does break the Dolby scheme and disc conversion to single layer are possible, then it's off to the races.

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post #20762 of 21683 Old 03-14-2019, 08:56 AM
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I apologize if the below has already been posted earlier, but thought that those that have not received the Oreo update yet and question why may not have seen this notice.

https://www.sony.com/electronics/sup...icles/00203663

Android TV software update information

SPECIAL ALERT: The automatic update for Android™ 8.0 has been temporarily suspended.
The reason is that the current Android 8.0 Oreo firmware update (v6.5830) may cause a no sound problem with certain home audio devices (Sound Bar, A/V Receiver or Home Theater System) connected to a TV that has been in standby mode for a long period of time.
Our engineers are investigating this issue and a new firmware update will be released in the near future. New information will be posted to this page as it becomes available.
Thank you for your understanding and we apologize for any inconvenience.

Notes:
  • If the update is already installed on your TV and this problem occurs, follow the steps in this article to fix it.
  • If you do not have a home audio device connected to your TV, and wish to manually download and install the Android 8.0 Oreo firmware update (v6.5830) update, the file and installation instructions are available on your TV model support page.
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Spoiler!
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post #20763 of 21683 Old 03-14-2019, 12:19 PM
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Quote:
Originally Posted by RetiredandLovingIt View Post
I apologize if the below has already been posted earlier, but thought that those that have not received the Oreo update yet and question why may not have seen this notice.

https://www.sony.com/electronics/sup...icles/00203663
Both my 900F and Z9D have gotten the update, both have soundbars attached, and neither has a problem working ARC or any other function. I guess I'm one of the lucky ones.
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post #20764 of 21683 Old 03-14-2019, 12:21 PM
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None of the fixes work for me. Plus, lack of sound has nothing to do with the display being "off" for an extended period. Before Oreo, everything worked fine with ARC. Now, I get no sound through ARC.

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post #20765 of 21683 Old 03-14-2019, 02:17 PM
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Originally Posted by LeeSoFl View Post
Since the 6.5830 update, Netflix just won't load unless you soft power-reset the TV. The little red N just sits there. I unplugged the set last night, then it started and ran fine. Don't know what today's startup will be.

All other devices with NF start just fine.

Am I alone with this predicament?

Thanks
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Originally Posted by LeeSoFl View Post
I opened an "event ticket" with Sony. Maybe they'll find it's something they need to correct in their next update.

The premium plan I'm on allows 4 simultaneous users at any resolution.
Quote:
Originally Posted by LeeSoFl View Post
Both my 900F and Z9D have gotten the update, both have soundbars attached, and neither has a problem working ARC or any other function. I guess I'm one of the lucky ones.
You are talking out of both sides of your mouth chief. I do not mean to single you out. However your^ most recent post my lead Z9D owners to believe updating is fine when in fact OREO is glitched. Quote from Sony's web site
"We strongly recommend that you wait for the next update, which will rectify this potential issue."

You clearly have had issues since you installed Android 8.0 Oreo firmware. Yet (now) you say no problem working ARC or any other function Which is not your case 100%.

There are Z9D owners who in the last two pages that have inquired if installing;
Android 8.0 Oreo firmware update (v6.5830) has caused issues. Answer is Yes there are issues for some users. Peace

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post #20766 of 21683 Old 03-14-2019, 03:26 PM
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Quote:
Originally Posted by RobKnapp View Post
You are talking out of both sides of your mouth...
Well, isn't that nice.

In a post from Feb 18th, I said that since the update, Netflix would not load unless I did a power reset on the 900F and Z9D. Other Sony 65's and 75's I have (that were not getting an update) continued to work fine.

No one commented on that post from the 18th, so I felt I was alone in this NF problem. I am well connected at Sony, and they opened a event ticket a few days later, at my request.

It was only in the last few days that I posed the question again since NF was still twitchy, and the response was a bit broader, with others suggesting workarounds to get Netflix operating without having to power it down.

The two sets that have been updated, work just fine with their associated soundbars, connected through ARC.

So you're taking two distinctly different issues and combining them, when they remain two distinct issues.

Generally, only the members who've experienced problems with ARC are likely to say so here. I would imagine most owners are not experiencing technical difficulties.

Since there could be a loss of compatibility with the update and external audio gear, they're saying, maybe hold off.
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post #20767 of 21683 Old 03-14-2019, 08:15 PM
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Originally Posted by purplerain View Post
Tad confused. So if I sent my Xbox directly to the Yamaha's AV1 (1BD/DVD) and the ARC on the Yamaha to the ARC (HDMI 3) on the Z9D I should be set?
I am having a hell of a time getting my xbox to work.
75Z9D, Xbox One & Denon X3400H.
HDMI from Denon out (Monitor 1 ARC) to Z9D in (HDMI 3 ACR)
HDMI from Xbox out to Denon in (Game input)
There is also an Apple TV 4K in the mix, but the HDMI out of Apple TV goes to Z9D in (HDMI 2)

Through some unrememberable (is that a word) sequence of turning each piece of equipemt on & off, I have been able to play the Xbox each of the last two night. Today, no such luck. I use the Sony remote to set input to HDMI 2 and I use the Denon remote to switch to the game output.

What have I done wrong? I finally made it to the screen in the picture, which is where I started the last two nights.
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post #20768 of 21683 Old 03-15-2019, 01:01 AM
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Quote:
Originally Posted by Taxcheat View Post
True, but that's not a particularly helpful distinction here. There is no content available in mp4 containers besides DV demos. The guy was asking about his mkvs.
Now, when someone actually does break the Dolby scheme and disc conversion to single layer are possible, then it's off to the races.
Can not argue with that. Sorry for being nitpicking. But one can not say that Z9D does not play Dolby Vision from USB or DLNA. It does.
Then again, our mission here in forums like this, should also be helping people to navigate these myriads of technology challenges these days. Let me just name 4 of them: Dolby Vision, Dolby Atmos, HDMI, USB-C.
Despite same name and looks, you can not expect universal interoperability any more. You need to exactly know, what you are dealing with.
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post #20769 of 21683 Old 03-15-2019, 05:12 AM
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Quote:
Originally Posted by deptrai1 View Post
I am having a hell of a time getting my xbox to work.
75Z9D, Xbox One & Denon X3400H.
HDMI from Denon out (Monitor 1 ARC) to Z9D in (HDMI 3 ACR)
HDMI from Xbox out to Denon in (Game input)
There is also an Apple TV 4K in the mix, but the HDMI out of Apple TV goes to Z9D in (HDMI 2)

Through some unrememberable (is that a word) sequence of turning each piece of equipemt on & off, I have been able to play the Xbox each of the last two night. Today, no such luck. I use the Sony remote to set input to HDMI 2 and I use the Denon remote to switch to the game output.

What have I done wrong? I finally made it to the screen in the picture, which is where I started the last two nights.
I have not hooked mine up (xbox) as of yet

*ENTERTAINMENT PURPOSES ONLY*
*TV: Sony XBR65Z9D* - *BD Player: Pioneer UDP-LX 500* - *AVR: Yamaha RX-A3070* - *Audio System: (2) Funk Audio 6.1P’s towers - (2) Funk Audio 3.4D’s surrounds - (1) Funk 18.0C sub*
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post #20770 of 21683 Old 03-15-2019, 05:15 AM
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I have an outside antennae that I rarely use and mainly when my DTV is having issues due to inclement weather. This morning I decided to input my picture settings for the Channel input and I noticed that the Random Noise Reduction setting when in the Channel input has a choice called Intelligent. This setting option on my DTV and 4K player input does not show this, however it does show an Auto option for the Random Noise Reduction setting. I'm assuming that Auto and Intelligent mean the same thing? Would someone mind checking to see If this is the way it is supposed to be on all the Z9D TV's? It just seems strange that the Channel input would show Intelligent as opposed to Auto.

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post #20771 of 21683 Old 03-15-2019, 05:39 AM
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Originally Posted by mt14942 View Post
I have an outside antennae that I rarely use and mainly when my DTV is having issues due to inclement weather. This morning I decided to input my picture settings for the Channel input and I noticed that the Random Noise Reduction setting when in the Channel input has a choice called Intelligent. This setting option on my DTV and 4K player input does not show this, however it does show an Auto option for the Random Noise Reduction setting. I'm assuming that Auto and Intelligent mean the same thing? Would someone mind checking to see If this is the way it is supposed to be on all the Z9D TV's? It just seems strange that the Channel input would show Intelligent as opposed to Auto.
Mine also says "intelligent".

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post #20772 of 21683 Old 03-15-2019, 09:50 AM
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Originally Posted by rlb View Post
Mine also says "intelligent".
Interesting, I'm pretty sure that Auto and Intelligence mean the same thing. Maybe the way OTA's work labeling it intelligence is more appropriate.

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post #20773 of 21683 Old 03-15-2019, 10:04 AM
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I have had this TV for almost 2 months now I don't have any buyers remorse, even thought the TV it replaced was Sony's 940C which I was already impressed with it's picture quality. I guess the only negative is the HDR on the You Tube app. For some reason it is not as bright as it is on my Sony X800 4K player.

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post #20774 of 21683 Old 03-15-2019, 10:14 AM
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Quote:
Originally Posted by deptrai1 View Post
I am having a hell of a time getting my xbox to work.
75Z9D, Xbox One & Denon X3400H.
HDMI from Denon out (Monitor 1 ARC) to Z9D in (HDMI 3 ARC)
HDMI from Xbox out to Denon in (Game input)
There is also an Apple TV 4K in the mix, but the HDMI out of Apple TV goes to Z9D in (HDMI 2)

Through some unrememberable (is that a word) sequence of turning each piece of equipemt on & off, I have been able to play the Xbox each of the last two night. Today, no such luck. I use the Sony remote to set input to HDMI 2 and I use the Denon remote to switch to the game output.

What have I done wrong? I finally made it to the screen in the picture, which is where I started the last two nights.

Typo? Or are you actually selecting the wrong HDMI input on the television for the Xbox?

Sony XBR-65X900F // Sony HTZ9F Sound Bar & SAZ9R Speakers // Xbox One X & PS4 Pro
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post #20775 of 21683 Old 03-15-2019, 12:57 PM
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Ordered the last one available from Best Buy within 250 miles on March 6. Was supposed to receive delivery today, but apparently someone derelict in their duty didn't get it shipped to my local store, so now they've sourced one even further out. If/when it comes (tentatively scheduled delivery delayed by over a week), I hope it's a gem.
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post #20776 of 21683 Old 03-15-2019, 02:11 PM
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Fingers crossed for you! Mine came with near perfect uniformity but had some internal, minor panel damage at the bottom right edge most likely from BB mishandling it (they flipped it vertically and rolled it in on a hand truck). At this point, the rest of the image is so good I plan to keep it.

Keep an eye on those delivery guys..
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post #20777 of 21683 Old 03-15-2019, 08:34 PM
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Mine was delivered double-boxed and strapped nicely on a pallet, so no worries there, right? Wrong. The seller listed it as "slightly distressed box" but "new with no defects". The corner of the factory box was pulverized and had been taped over, but the seller was reputable and offered a full refund if I wasn't happy. Sure enough, there's a small "gouge" on the corner of the bezel, but no panel damage. The uniformity is great, so I had to keep it, and a dab with a black marker made the defect practically unnoticeable. My only regret is updating to Oreo before Sony worked the bugs out.

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post #20778 of 21683 Old 03-15-2019, 10:07 PM
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Best Buy did splendidly (and on repeat occasions) in 2016 when I was looking for an OLED unicorn (came pretty close to getting one in 65" form, now sitting in a bedroom). If this TV has an intolerable visible defect, I guess I can look at the bright side: I'll be saving $4k (+ tax).
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post #20779 of 21683 Old 03-16-2019, 09:23 AM
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Originally Posted by Coercion Shaman View Post
Typo? Or are you actually selecting the wrong HDMI input on the television for the Xbox?
Typo. I set the Sony input to HDMI 3.

I found it quite odd that the screen displays am image of the xbox console with the words "Your TV signal was lost". If the signal was lost, how is the screen showing an image of the xbox console? All I do now is push the xbox guide button (the circular one in the center with xbox logo) and it takes me to a menu where I can scroll down with the xbox controller and select the game I want to play. Weird.

Unfortunately, it still takes me a while fiddling with inputs and turning things on & off just to get to that screen with the xbox console image.
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post #20780 of 21683 Old 03-16-2019, 10:44 PM
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Quote:
Originally Posted by deptrai1 View Post
Typo. I set the Sony input to HDMI 3.



I found it quite odd that the screen displays am image of the xbox console with the words "Your TV signal was lost". If the signal was lost, how is the screen showing an image of the xbox console? All I do now is push the xbox guide button (the circular one in the center with xbox logo) and it takes me to a menu where I can scroll down with the xbox controller and select the game I want to play. Weird.



Unfortunately, it still takes me a while fiddling with inputs and turning things on & off just to get to that screen with the xbox console image.

That error message is coming from the Xbox, not the tv.... that errors is telling you the Xbox lost the signal feeding its HDMI input ... remember you can route a set top or cable box through the Xbox....


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post #20781 of 21683 Old 03-17-2019, 04:39 AM
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Hi All, I was wondering if any fellow Z9D Owners are seriously thinking about purchasing the Z9G ? I think it will be interesting to see what/if any significant upgrades in the Z9G over the Z9D will be really worth the investment given the overall state of current supporting technology/sources that are available now or in the next year or two. I am just throwing this out there and personally I am still very content with my not perfect but doggone really nice Z9D.

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post #20782 of 21683 Old 03-17-2019, 05:27 AM
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Originally Posted by TomcatTLC View Post
Hi All, I was wondering if any fellow Z9D Owners are seriously thinking about purchasing the Z9G ? I think it will be interesting to see what/if any significant upgrades in the Z9G over the Z9D will be really worth the investment given the overall state of current supporting technology/sources that are available now or in the next year or two. I am just throwing this out there and personally I am still very content with my not perfect but doggone really nice Z9D.
As a 5 month owner, I see a lot of movement and chatter on HDMI 2.1, and I do sometimes think about an upgrade, then I look at the picture quality of my Z9D, and all thought of that goes away.
Coming from a Pioneer Kuro, I didn't expect that I would not miss the Kuro, but the picture of my Z9D has made me forget about the Kuro very quickly.. enough said
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post #20783 of 21683 Old 03-17-2019, 07:58 AM
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Best Buy just contacted me and my 75 Z9D, which was scheduled for delivery today, will not arrive because they didn't get the transfer from their warehouse. Postponed to Friday.


When ordering on their website it said that the TV was not available within 250 miles of my work zip. When I changed the zip code to my house which is 30 miles away, it showed availability.



It took four employees about 30 minutes to confirm that they had the TV and to pull up my BB credit card info to process the transaction.



On top of that, my physical receipt shows that they charged me $70 for delivery. My emailed receipt shows shipping was not charged and is free. So I have two different charges and need to call customer support to confirm.



I had the TV for the same price in my Amazon cart. Just a click away from what previous experience leads me to believe would have been a clean and effortless transaction. Scheduled delivery, reward credits, and all. Hell I could have saved $500 by going through Ebay with a reputable and Sony authorized seller.



I want to give BB my business but I'm really starting to rethink this decision.....

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post #20784 of 21683 Old 03-17-2019, 02:23 PM
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Originally Posted by bladerunner237 View Post
Best Buy just contacted me and my 75 Z9D, which was scheduled for delivery today, will not arrive because they didn't get the transfer from their warehouse. Postponed to Friday.


When ordering on their website it said that the TV was not available within 250 miles of my work zip. When I changed the zip code to my house which is 30 miles away, it showed availability.



It took four employees about 30 minutes to confirm that they had the TV and to pull up my BB credit card info to process the transaction.



On top of that, my physical receipt shows that they charged me $70 for delivery. My emailed receipt shows shipping was not charged and is free. So I have two different charges and need to call customer support to confirm.



I had the TV for the same price in my Amazon cart. Just a click away from what previous experience leads me to believe would have been a clean and effortless transaction. Scheduled delivery, reward credits, and all. Hell I could have saved $500 by going through Ebay with a reputable and Sony authorized seller.



I want to give BB my business but I'm really starting to rethink this decision.....
That sucks, especially since you were waiting for it. I took the day off from work when mine was delivered and luckily it came that day.

Luckily my local best buy has been good to me so far.

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post #20785 of 21683 Old 03-17-2019, 04:18 PM
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Quote:
Originally Posted by TomcatTLC View Post
Hi All, I was wondering if any fellow Z9D Owners are seriously thinking about purchasing the Z9G ? I think it will be interesting to see what/if any significant upgrades in the Z9G over the Z9D will be really worth the investment given the overall state of current supporting technology/sources that are available now or in the next year or two. I am just throwing this out there and personally I am still very content with my not perfect but doggone really nice Z9D.
I also love my Z9D, but I will definitely upgrade to next gen technology when it becomes available at a "reasonable" price, and that doesn't include a more refined LED TV with a few more bells and whistles. I'll wait for true Micro Led with full HDMI 2.1, and hopefully about 4,000 nits of brightness. Looks like my Z will have to last a few more years.
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post #20786 of 21683 Old 03-17-2019, 07:50 PM
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Random on and off problem

I’ve owned the Z9D shortly after it came on market. It has the most recent software update. Recently, my wife and I will come in the tv room and find that the TV is turned on with a grey blank screen with no picture. When we find it on, we turn it off. In these instances, neither our Anthem prepro or amps are on. Recently there have also been a couple of times when we’ve come in the room and find it turned on, that it will turn itself off before we can get a chance to turn it off via the remote.

Due to this strange behavior, I am wondering how often it turns on and off when we are not in the room. Without reading though this entire thread, I recall this happening to others too.

Do any of you other Z9D owner’s have this issue, and if so, have you been able to find the cause ans resolve the problem?

A/V SYSTEM: Sony Z9D 75" LCD main, LG EF9500 55” OLED, Sony A9F 65”OLED , Anthem 525, Anthem AVM 60, ProAc D80 L+R, ProAc Response CC, AT surrounds, JL112E, Oppo 203 103 83, TiVo Bolt, Apple 4KTV, Shunyata Triton 3 , Auralex room tx, black out curtains. 2 CHANNEL STEREO: Aurender N10, Ayre QX-5 & PS Audio DS DACs, PS Audio DMP SACD transport, Ayre KX-R 20 preamp, Ayre MX-R 20 amp, Sonus Faber Amati Futura speakers.
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post #20787 of 21683 Old 03-18-2019, 04:42 AM
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Originally Posted by Bob Fosse View Post
I’ve owned the Z9D shortly after it came on market. It has the most recent software update. Recently, my wife and I will come in the tv room and find that the TV is turned on with a grey blank screen with no picture. When we find it on, we turn it off. In these instances, neither our Anthem prepro or amps are on. Recently there have also been a couple of times when we’ve come in the room and find it turned on, that it will turn itself off before we can get a chance to turn it off via the remote.

Due to this strange behavior, I am wondering how often it turns on and off when we are not in the room. Without reading though this entire thread, I recall this happening to others too.

Do any of you other Z9D owner’s have this issue, and if so, have you been able to find the cause ans resolve the problem?

That sucks. <Knocking on wood> I still have not observed a single incidence of spontaneous powering on or off in my 65Z9D since my set received the October 2018 FW update.

I suspect that most, if not all, reports of this issue can be traced back to a glitch in CEC implementation in the Z9D. I myself have Bravia Sync and all CEC functions turned off in all of my equipment.

Living Room: Sony XBR-65Z9D; Oppo UDP-203; Nvidia Shield TV; Roku Ultra; Denon AVR-X8500H (9.1.4/13.1); Polk Audio RTiA7 (Fl/r), CSiA6 (C), RTiA5 (Sl/r & FW), OWM5 (SB), 80F/X-RT (FH, RH); SVS SB-2000 (SW)
Bedroom: Sony XBR-55HX929, DarbeeVision DVP 5000S, Amazon Fire TV 4K, Yamaha R-N402 Network Receiver, Polk Audio LSiM703
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post #20788 of 21683 Old 03-18-2019, 06:20 AM
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Originally Posted by Bob Fosse View Post
I’ve owned the Z9D shortly after it came on market. It has the most recent software update. Recently, my wife and I will come in the tv room and find that the TV is turned on with a grey blank screen with no picture. When we find it on, we turn it off. In these instances, neither our Anthem prepro or amps are on. Recently there have also been a couple of times when we’ve come in the room and find it turned on, that it will turn itself off before we can get a chance to turn it off via the remote.

Due to this strange behavior, I am wondering how often it turns on and off when we are not in the room. Without reading though this entire thread, I recall this happening to others too.

Do any of you other Z9D owner’s have this issue, and if so, have you been able to find the cause ans resolve the problem?
… Welcome aboard the unwelcomed "Mysteriously spontaneous powering on of the Sony Display and connected components" Ride ! I have not installed the latest Sony Software Update for the Z9D but several times I have also experienced those same type of occurrences ! Nothing like getting woken at 3 or 4 AM to the TV and Audio Component blaring away ! Thankfully that has not happen as often lately but I have found my AVR turned on and just the other day while sitting in my living room after have turned off all video and audio sources my AVR turns back on for a minute and then turns off. I use my Z9D as my computer display and often times I will turn everything off while still connected to the computer preset on my AVR so no audio if it should mysteriously turn on. If connected to the Video/Audio preset when turning everything off no doubt the audio will start blaring away ! To my knowledge I do not know if any other owners of other display manufacturers are also experiencing this same type of spontaneous powering on of display and connected components but this certainly has been as ongoing issue for many Sony Owners.

Sony 75Z9D, Yamaha 3060, Oppo 203, Oppo 103D, LG 65E7P, Sony UBP-X800
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post #20789 of 21683 Old 03-18-2019, 08:36 AM
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Hey there all. I am moving to a new place soon and have a room in the new house that is going to be used for the home theater. Much better setup with lower ceilings and not quite as open and thinking of upgrading my sound system. I currently use a vizio 5.1 sound bar setup that is pretty decent but it can't pass through 4k, no atmos, the app that you use to control it from your phone is AIDS...so thinking about getting an AVR

I'm not looking to spend thousands but would like good sound and with the recent issues that Oreo has caused with AVRs, I would like some suggestions on which AVRs are not having any issues with Oreo and have relatively drama free operation with the z9d (if any...lol)

Thanks fellas.

Sony 75xZ9D connected to Panasonic UB820 and Nakamichi Shockwafe 7.1 Pro Atmos
Sony 55x900e
Sony 55xA1E
Sony 75x940e (Returned :-( bad motion blur)
Sony 55x930d (Retired)
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post #20790 of 21683 Old 03-18-2019, 08:43 AM
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Originally Posted by joshua goard View Post
Hey there all. I am moving to a new place soon and have a room in the new house that is going to be used for the home theater. Much better setup with lower ceilings and not quite as open and thinking of upgrading my sound system. I currently use a vizio 5.1 sound bar setup that is pretty decent but it can't pass through 4k, no atmos, the app that you use to control it from your phone is AIDS...so thinking about getting an AVR

I'm not looking to spend thousands but would like good sound and with the recent issues that Oreo has caused with AVRs, I would like some suggestions on which AVRs are not having any issues with Oreo and have relatively drama free operation with the z9d (if any...lol)

Thanks fellas.
I can say I have had zero compatibility issues with my Denon X3400H. Flawless. CEC also perfect. If you are thinking Atmos, it is limited to 2 Atmos speakers (7 total channels). If you want more, you need to go to the 4400/4500 (9 channels).
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