Originally Posted by mutelight
All three of my TVs start up and they like to do a dance where I get a notification that says switching to external, then to internal, then eventually it goes back to external. They are all connected to different model AVRs and a pre-pro. I have seen this behavior since launch. The most annoying is when they decide they want to play audio through the internal and external simultaneously.
Our 65" did that song and dance and now the 75" does as well. It's extremely annoying as our old Panasonic ST60 used to just power on, it had manual internal speaker disable setting. Wish I could 100% disable the internal speakers on the z9d. But after changing to UHD certified HDMI cable from Monoprice we now have functioning ARC for the internal streaming apps on the 75." Hooray! Though I can't see where the volume is because the AVR OSD doesn't work with ARC. 4k Netflix has been a function we've missed. They need to introduce 4k streaming to browsers. But I imagine we are in the minority in that we do all of our video viewing off a dedicated HTPC running through the AVR. But I digress...
Update on the 65" debacle and the 75" switch, and some thoughts on comparing the two. Best Buy has been great after a little prodding and speaking to a store GM outlaying the entire situation and all the headache it's been. Got fortunate as he just happened to be the one to answer Magnolia's phone when I called. Sony has been terrible. Through the entire process. If a competitor made a set that competed in PQ with the Z9D we would have bought it just to be rid of Sony. They still refuse to refund and junk out the TV. They offered a Z9F as a replacement and we had to pay an extra $1000 for the 65" or $3000 for the 75" if we wanted to go that way. Or... they could send someone out to attempt to repair the 65" Z9D for a SIXTH time. This was only after they had me play the middle man between Geek Squad and them getting repair orders and info to them. So, we elected to let the factory warranty expire and exercise the Magnolia service warranty for a refund. We had the TV for 11 months and it was down for 4 months total of that time. Actually, I'm still here looking at it in its box so technically it's going on 5 months out of 12. So enter the "hero" of the story, if there is one. Our Magnolia rep looked around his region and found the single new 75" Z9D set that he snagged from another order 700 miles away. That was awesome, but they missed 4 deliveries on getting the set to the store and it ended up taking 2 weeks total. I would have been happy if they had told me 2 weeks in the beginning but we definitely got irritated with them missing 4 delivery dates. There were varying reasons for this but it's not really important as all were BB's fault.
So, finally 11/19 the rep tells us it is in and they can deliver it in a day or so. "No thanks, I'll pick it up personally in a few hours." So, get there, pay the remainder for the set (still think they could/should have discounted it further, but @ $3000 and being the only set, they had us by the short hairs), and he goes to get it off the pallet. It comes out and LOL is that box HUGE! I'm 6'8" and standing on it's side, it's taller than I am. I impressed him that we could load it into a 5 series BMW wagon (though I did have to call my BiL to drive the car home for me as the seat was moved forward so I couldn't even get in) which was interesting. Understandably, he was very doubtful. Get the TV home and setup with the wife around midnight. Relief sweeps over us and the withdrawal sickness begins to ebb away.
Initial impressions: we are more impressed with the 75" than the 65." We are not done tuning the settings on the set yet, but it's looking better than the 65" did PQ wise. We're weird and would still like a little more SOE and less cinematic grain to be possible... but I'm definitely sure we're in the minority there. If we crank the motion settings we can get it really nice, but the SoC can't keep up I guess and it gets choppy every so often on scenes with heavy panning. The local dimming definitely seems improved as I notice far less blooming and less motion blur (though it's still there for sure) on the 75" than the previous set. Sports is much better on the 75" set, even with some Youtube TV networks only providing a 720p signal.
I'll have more impressions as we dial it in but the wife likes the 75" PQ much more than the 65"... and not just because it's bigger.
Will report back in a few more weeks with how we are getting on with it and more impressions. We have not gotten the 3D to work on it yet, but I'm sure I need to RTFM and have it in a certain mode for it to detect the signal.
Sorry for the long post...