strange discolored area?
Hello - just cross-posting so there is more visibility.
I bought a UN65MU8000 back on Black Friday weekend.
The following day, I noticed a band of discoloration running across the screen, making it truly unwatchable.
The problem is easy to see in the photo below, surrounding the highlighted channel in the Guide.
A few days later, with no improvement after trying everything I could, I boxed up the set and returned it.
The folks at the store wanted to see the problem before making a swap.
They seemed to know little about the TV, and did not connect the one-connect box.
After correcting that problem, we got the set up and running.
The discolored area was gone, but the folks had handled the TV so roughly that I demanded refund or replacement, and got it.
The new TV was fine, and even connected to my home wifi immediately, something the first set would not do.
After somewhat over a month, a band of discolored area appeared - running all the way across the screen, about six inches tall, starting about 7 inches from the bottom.
It was nearly identical to the problem with the first TV. I was quite unhappy at this point, and again tried everything I could think of
Next day, I thought I'd try something pointless. I disconnected the one-connect, powered up, off, reconnected, powered up.
Holy moly, the discolored area was gone!
I may be onto something here, and will add more to this sorry tale if it happens again.