Originally Posted by guida74
Has anyone who contacted Sony about the edge bleed/ halo been approved for an exchange?
I've decided to keep my TV, but recently I went through this massive return/exchange saga where I finally got a TV (fifth one!) that at first I thought had no edge halo.
Well, after watching the TV for more than a week, it definitely DOES have the edge halo. It is by far the least noticeable example of all the sets I've been through, and oddly enough, it's most prominent on the *right* side and not the left, as was the case with all of the other sets. It's at a level where I can honestly say I can tolerate it. I mean, a couple of those sets I'd had prior it was REAL bad. Visible on all content. This time, it's there but you have to look for it. But some things you just can't unsee...
A buddy of mine here at the school I work with got a 65X900E this past weekend. I asked him if I could come over. Yup. It has it, too. He's not particularly discerning, so he said it doesn't bother him, but even he noticed it WAS THERE. His had a December manufacture date.
Maybe they've just gotten totally lax on their QC at this point. Because my parents have the 55X900E manufactured in July and it doesn't have it at all. And my other friend has the 75" and it doesn't have it at all.
Maybe this is just an issue with the 65"?
There's so many possible factors here. The main issue is that it IS there, it EXISTS, and based on things I'm reading, they don't want to deal with it.
I'm still going to hold out until maybe later in the spring and then try to bring it up to the warranty department and possibly see if I can get an exchange for the upcoming X900F.