Originally Posted by RockNtroll
Just did latest update and lost all sound to my external speakers. Connection is to a receiver via ARC. Have to hard restart TV to get sound to work. Then next time I turn TV on sound is out again and have to repeat hard restart. Anyone else having this issue?
Same problem here. Updated via USB a couple of weeks ago, and it broke my 900e ARC, or Bravia Sync. I've restarted my tv at least 200 times while trying Hard resets, Factory resets, disconnecting and resetting my Apple 4k TV, Fire TV, and sound bar, and many times deleting the data and cache from the all of the Bravia Sync apps which seems to help. My sound bar is a Sony Z9F, and is noticed as a receiver by the 900e.
I can get it to work somewhat, but it will take 8 to 12 seconds after turning on, before the sound comes on, which I can live with, but then sometimes I have to turn off and on the TV again before it comes on. Sometimes I get it coming on pretty good with just my sound bar connected, but adding the Fire TV and Apple TV makes the problem come right back, including many problems with changing inputs.
The Bravia Sync apps seem to have a problem with the timing of everything coming on. If I do not let my sound bar turn off, the sound will come on instantly with the TV like to use to. I had no problems with anything, before the updates.
Also If I power on my sound bar a second or two before turning on power to the tv the sound comes on instantly. (that way I'm turning on the sound before Bravia Sync turns it on).