Originally Posted by tang7969
Thank you for your response.I use a Harmony Elite remote for the TV. What do you mean you lost the picture mode command? The software version that I am on is PKG6.5635.0180NAA
I believe, 5635 is one of the last FW where "Picture Mode" works, specifically with Harmony remotes, but probably other universals as well. It allows you to go directly to the Sony's picture adjustment settings -- which to me is more importantly the place you can see if HDR & Dolby Vision are active. Without it you must hit "Action Menu", scroll down several entries and hit enter, not the end of the world but less convenient. Through a couple avenues, I've come to the opinion it's not getting fixed, in essence the Sony no longer accepts the command.
If you have a Harmony remote you should have the Picture Mode command, and I think it should work with 5635, you can test it.
Here's what I know about Picture Mode and FW revisions:
FW ???? (Summer 2018) Yes, PM worked (reported here, I confirmed)
FW 6.562x (09/2018) Yes, PM worked! (I confirmed)
FW 6.5635 (??/2018) Yes, PM worked! (reported here)
FW 6.5830 (01/2019) ?? PM (didn’t see any mentions)
FW 6.5850 (04/2019) No PM (reported here)
FW 6.6510 (05/2019) No PM (reported here, I confirmed)
FW 6.6520 (07/2019) No PM (reported here, I confirmed)