Samsung QN65Q8FN Gray Uniformity (DSE)
Hello, long time no post! Until I got a new HDTV of course!
I just received my Q8FN Wednesday and got it setup. My first go at 4K, figured this TV has all around good specs, great for games, and I was wowed by it when I fired it up with Xbox One X. It's for sure a beast.
So I'm getting into Red Dead II, the white snowy mountains, and I see it.. once you see it, you cannot unsee it. Never in my days of gaming have I seen DSE - Dirty Screen Effect. I see this "layer" of dark stuff over my screen. I tried the DSE test video on Youtube and I see it. I am so sad.. I don't know what to do. I really like this TV. I got it from Echo and Optics brand new at a great price. It's as cleanly built and fast as can be.
Is this a panel lottery thing? Do I even want to play that lottery? Damn.. OLED does look nice.. help me..
I spoke with Samsung to voice my concern and go on record with a complaint. They want to send a technician to observe the issue. I assume they will just confirm/deny the level of DSE is unacceptable, since there is no fixing the issue. Echo and Optics seems pretty reasonable with returns/repairs for factory issues. I sent them a message about it, waiting to hear back now on what the next step is. Perhaps Samsung comes out and looks at it before going though the return/replace/refund game. I would probably ask EaO to negotiate sending me an LG C8 and pay the difference in price. We'll see what happens.. thanks Samsung engineering lol
Last edited by insanitormang; 11-03-2018 at 07:51 AM.