2018 Samsung Q7FN Owners thread - No price talk - Page 22 - AVS Forum | Home Theater Discussions And Reviews
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post #631 of 757 Old 03-19-2019, 11:20 PM
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This might help as well:

https://www.reddit.com/r/xboxone/com...audio_lag_via/

(It's XBOX, but the principle should be the same.)
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post #632 of 757 Old 03-20-2019, 05:49 AM
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Thanks for the reply's guys. Unfortunately still nothing is working for me. Im sure the issue is solved by simply sending DTS Bitstream from the PS4 to the TV, but for some reason 2018 Samsung tv's do not support DTS, which i am furious about. If that is the cause of this whole headache then im really dissapointed in Samsung and will consider another brand in the future
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post #633 of 757 Old 03-22-2019, 07:50 AM
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great thread glad i found this forum. I'm on my second 75q7fn first was replaced by samsung for looking like this:

Samsung was great took some pictures and they just dispatched a new set no questions asked, the replacement is much better. I will have to look for the panel code tonight. thanks for the settings that were posted as well looking forward to giving them a try.
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post #634 of 757 Old 03-22-2019, 07:51 AM
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ughh the picture is of course upside down. that is the top left corner of the screen.
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post #635 of 757 Old 03-22-2019, 06:03 PM
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Hope this is the right place to post some feedback/issues w/ this TV.

We decided to finally upgrade to 4k. Typically when I change out the livingroom hardware I make a full switch (tv, audio and bluray player). Our previous 1080p plasma Panasonic did great and loved it but just wanted to upgrade to newer tech.

We switched to this tv (75" model) a HDR 4K Samsung Bluray player and the Samsung N850 soundbar.

Amazing picture! We actually just cut the cord too. Before we had Uverse and the picture was so bad! Which I knew had to do with the cable box. I had no idea these cord cutting apps (SlingTV/Netflix/Amazon) had such a good picture in comparison. Even the same channels we had on cable look so much better on these apps. Not sure why I kept that horrible service as long as I did but glad I found out very soon in our purchase how good the picture is with this tv and those apps.

Now the bad experience we've had (with this TV). Let me give you the short version first. The apps on the Samsung tv have problem after problem that are linked to picture issues and audio issues. I switched out to my Nvidia Shield and use it for all the apps now instead of the Samsung TV's apps. Is anyone else experiencing the issue all go over below?

Our biggest two issues was audio out of sync all the time no matter what apps we used. At first I thought it was the soundbar and I almost returned it. A lot of internet searching will lead you to believe it is the issue but I do not think it is. See the problem is not solved by setting a delay with audio. Matter fact the more delay you set the worse it gets. There is no way possible to advance the audio either so you are stuck with it.

The second issue was only happening with the SlingTV app so I thought it was Sling being the issue here. Screen would go black for a second then come back. Again we literally just cut the cord and bought all this hardware with in weeks of each other so trying to narrow the problem down to hardware/software was tricky. We went back and forth with Sling and almost cancelled service.

I decided to try one more thing (after trying all kinds of standard support stuff..install the apps again, reset tv, soundbar, etc etc). I decided to stop using the Samsung OS for apps. I had a Nvidia Shield laying around I got pretty much free from some points when I bought the TV so I plugged it in. Downloaded all my apps to this device. No more black screen issues with Sling, not one time since and this was happening multiple times per night. Almost (not perfect) no more audio sync issues. We do have some sync issues here and there but it's very little now. It happens on some Sling TV channels and when I used the ESPN app to watch a F1 race.

It's a bit frustrating to see these issues happening. Specially when I went out of my way to get all Samsung products so that the hand shake would be easy and straight forward. If you do some googling on these issues you'll see it's common. MY biggest complaint is how bad the audio issues were with the Samsung OS apps. It would be so nice to not have to do one more step and have one more device hooked up to watch TV.

Has anyone else been having these kind of issues with your TV?

I think we are keeping all of it and just dealing with the every once and awhile sync issue. Otherwise outside these issues the audio sounds good and the picture looks great.
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post #636 of 757 Old 03-24-2019, 11:17 AM
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Channel Guide and no internet

I couldn't find any information in this thread about internet access for these TVs so I thought I'd ask. We are using our TV with OTA broadcasts and Amazon FireTV. I do not have internet enabled for the TVas I have no need for any of its features or surprise firmware updates. Essentially using it as a dumb display.


The problem with this approach is that when opening the OTA channel guide, the TV freezes for seconds while it pulls down guide data. Our other TVs either do this on channel change or request without blocking the display. It appears that when you connect the TV to internet it pulls guide data from a server.


So, I'm wondering if anyone has watched the network traffic from the TV to see which servers it is hitting. With the idea being to whitelist the channel guide server and blacklisting the others. If not, I'll see if I can log the data.



Thanks.
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post #637 of 757 Old 03-27-2019, 05:10 PM
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https://imgur.com/aHTd15L
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post #638 of 757 Old 03-27-2019, 05:13 PM
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Hi just purchased qe55q7fn removed screen protection and outer edge clear cover surrounding bezel then noticed this ,it seems quite stuck on can anyone tell me if it's meant to stay don't wannabe start peeling screen by mistake cheers https://imgur.com/aHTd15L
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post #639 of 757 Old 03-29-2019, 03:37 PM
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Square Trade has offered me the this 2018 Q7FN model as a replacement to my dead KS8000.

QUESTION: Is the one connect fiber optic cable that comes with the TV certified for "in wall" placement or must it go outside? My set up before the KS8000 died was very clean...no wires showing at all as the one connect cable went into the drywall at the bottom of the wall and came out behind the TV.

Thanks.
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post #640 of 757 Old 03-30-2019, 12:06 PM
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Everything I've read says to turn Contrast Enhancer off because it crushes black/shadow detail. Not sure if they updated the feature or not, but for me (at least with HDR content) setting it to Low brings OUT way more shadow detail in dark scenes, almost like turning it off crushes blacks. Tested it multiple sources (multiple Netflix HDR films and shows as well as UHD blurays)

Anyone else experience the same?

I can turn it to Low to bring up shadow detail and in return I can turn the backlight down and get the same light output but with less backlight blooming now.
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post #641 of 757 Old 03-31-2019, 11:34 AM
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Looking at a few sets in the 75-86” range and two are Samsung’s the UN8000 and q7 both at 75"

Biggest concerns are the ability to have either the ARC port or Optical out support 5.1 audio as I'll be plugging in a couple 4k devices (Apple TV and Xbox1) as my audio reciver can't pass 2.2

And poor viewing of movies in a dark room.

Any feedback is more than welcome
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post #642 of 757 Old 04-02-2019, 08:21 AM
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Has anyone realized that this TV just doesn't have local dimming? Tested out a friends 55" and it's literally a globally lit TV in HDR content. At best it will dim the opposite side of the screen by 5-10% but otherwise the entire TV stays evenly lit even when a highlight appears. I guess it's capable of 2000nits but Samsung doesn't allow the TV to go anywhere near that for obvious reasons.

Of all the TV's I've seen this for the first time had us asking "wait is HDR on or off" because it's like SDR with brightness cranked to max since the local dimming is nonexistent.

Also pretty disappointing in it's black level. It's better than the one I had and returned but really poor for the price.

To anyone out there interested in this TV, I am not exaggerating when I say that if you put a NU8000 side by side it would be tough to tell them apart.
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post #643 of 757 Old 04-02-2019, 02:01 PM
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Quote:
Originally Posted by brianjonespfk View Post
Everything I've read says to turn Contrast Enhancer off because it crushes black/shadow detail. Not sure if they updated the feature or not, but for me (at least with HDR content) setting it to Low brings OUT way more shadow detail in dark scenes, almost like turning it off crushes blacks. Tested it multiple sources (multiple Netflix HDR films and shows as well as UHD blurays)

Anyone else experience the same?

I can turn it to Low to bring up shadow detail and in return I can turn the backlight down and get the same light output but with less backlight blooming now.
Just an update on this, it seems to only help HDR content. In SDR content it does the complete opposite (it does crush shadows) but for some reason it's great in HDR. Definitely worth giving a shot!

It's really a shame that you can't set different picture settings for HDR or SDR, never had a TV do this before but your settings stick between both modes...
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post #644 of 757 Old 04-05-2019, 05:57 PM
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Quote:
Originally Posted by brianjonespfk View Post
Everything I've read says to turn Contrast Enhancer off because it crushes black/shadow detail. Not sure if they updated the feature or not, but for me (at least with HDR content) setting it to Low brings OUT way more shadow detail in dark scenes, almost like turning it off crushes blacks. Tested it multiple sources (multiple Netflix HDR films and shows as well as UHD blurays)

Anyone else experience the same?

I can turn it to Low to bring up shadow detail and in return I can turn the backlight down and get the same light output but with less backlight blooming now.
I agree. I find the entire screen too dim if i have contrast enhancer off, so I also set it to Low (High looks ridiculous) but i do keep my backlight maxed out. I feel that for the best HDR effect the backlight needs to be at 50. Yes in a dark room there is blooming/clouding, but nothing a little bias lighting can't fix.
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post #645 of 757 Old 04-07-2019, 07:36 PM
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Quote:
Originally Posted by FantasticGrand View Post
Has anyone realized that this TV just doesn't have local dimming? Tested out a friends 55" and it's literally a globally lit TV in HDR content. At best it will dim the opposite side of the screen by 5-10% but otherwise the entire TV stays evenly lit even when a highlight appears. I guess it's capable of 2000nits but Samsung doesn't allow the TV to go anywhere near that for obvious reasons.

Of all the TV's I've seen this for the first time had us asking "wait is HDR on or off" because it's like SDR with brightness cranked to max since the local dimming is nonexistent.

Also pretty disappointing in it's black level. It's better than the one I had and returned but really poor for the price.

To anyone out there interested in this TV, I am not exaggerating when I say that if you put a NU8000 side by side it would be tough to tell them apart.
this post in fundamentally false.
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post #646 of 757 Old 04-07-2019, 10:32 PM
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^really...please explain how his statement is false. While the q7 is a great set for gaming and sdr content it struggles with hdr. One of these is a q8 the other a q7
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post #647 of 757 Old 04-08-2019, 05:37 PM
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One of these is a q8 the other a q7
tell me the scene and the source (Q7 shouldn't look like that at all).
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post #648 of 757 Old 04-08-2019, 05:47 PM
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^that was my second q7 and both looked the same. Its Slender Man in HDR at the 56 minute mark. Why shouldn't it look like that at all? The Q7 is an edgelit set with all its warts, this is absolutely not panel lottery.
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post #649 of 757 Old 04-08-2019, 07:12 PM
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Originally Posted by denpom View Post
tell me the scene and the source (Q7 shouldn't look like that at all).
This is now the 3rd I've seen and IMO it is absolute trash for the price. All 4 corners have light bleed on all 3 and HDR is literally globally lit and kept within the confines of what Samsung deems satisfactory to maintain black level and prevent blooming. It never gets anywhere near 1000nits on any actual content.

If the local dimming behaved like 2017's Q7F or even a KS8000 I would have no issues with this TV but fact of the matter is it has no real world local dimming.

I'll take a pictures later to demonstrate this.
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post #650 of 757 Old 04-08-2019, 07:59 PM
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^that was my second q7 and both looked the same. Its Slender Man in HDR at the 56 minute mark. Why shouldn't it look like that at all? The Q7 is an edgelit set with all its warts, this is absolutely not panel lottery.
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Originally Posted by FantasticGrand View Post
This is now the 3rd I've seen and IMO it is absolute trash for the price. All 4 corners have light bleed on all 3 and HDR is literally globally lit and kept within the confines of what Samsung deems satisfactory to maintain black level and prevent blooming. It never gets anywhere near 1000nits on any actual content.
i don't have Slender Man but this is Interstellar HDR with default HDR settings (Brightness -1, Gamma +1) in a completely dark room, with Auto exposure. the pictures are not altered in any way:
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post #651 of 757 Old 04-08-2019, 08:03 PM
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^those photos absolutely do not prove anything...those are not torture test scenes in the least. Try posting photos from Prometheus, Alien Coventant or any HDR movies with dark scenes. The photos I posted btw are not altered either just in case.
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post #652 of 757 Old 04-08-2019, 08:07 PM
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^those photos absolutely do not prove anything...those are not torture test scenes in the least. Try posting photos from Prometheus, Alien Coventant or any HDR movies with dark scenes. The photos I posted btw are not altered either just in case.
pick any scene from any of those.
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post #653 of 757 Old 04-08-2019, 08:09 PM
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Originally Posted by FantasticGrand View Post
This is now the 3rd I've seen and IMO it is absolute trash for the price. All 4 corners have light bleed on all 3 and HDR is literally globally lit and kept within the confines of what Samsung deems satisfactory to maintain black level and prevent blooming. It never gets anywhere near 1000nits on any actual content.

If the local dimming behaved like 2017's Q7F or even a KS8000 I would have no issues with this TV but fact of the matter is it has no real world local dimming.

I'll take a pictures later to demonstrate this.
It's a good sdr tv, excellent for gamers, but it's average when it comes to hdr.
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post #654 of 757 Old 04-08-2019, 08:13 PM
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pick any scene from any of those.
Prometheus title scene comes to mind, but I'm not going to stop what I'm doing to prove a point to you...in the short time I was on this thread you've on some occasions tried to discredit members who have criticized the local dimming on the q7...unless you have a perfect edglit tv with absolutely no clouding then you've got a unicorn, but sadly that ain't the case for most. Both q7's I had were utterly terrible in HDR especially widescreen movies, and any SCI FI movie. I might be a bit more harsh given I prefer my Oleds...but what edge lit besides the 930e can have blacks close to a FALD? If that were the case then what were we missing here?

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post #655 of 757 Old 04-08-2019, 09:28 PM
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pick any scene from any of those.
bias light also hides bleed, even from a camera.
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post #656 of 757 Old 04-08-2019, 09:34 PM
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i don't have Slender Man but this is Interstellar HDR with default HDR settings (Brightness -1, Gamma +1) in a completely dark room, with Auto exposure. the pictures are not altered in any way:
The camera is intentionally vignetting the dark detail even to an extent where the actual bias light on the edges of the screen is getting crushed. Q7fn flashlights. There's no way around that. It's what edge lits do.

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post #657 of 757 Old 04-08-2019, 09:35 PM
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bias light also hides bleed, even from a camera.
in my case it's not nearly bright enough to hide the imperfections, especially from the camera that overexposes light bleed.
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post #658 of 757 Old 04-08-2019, 09:40 PM
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The camera is intentionally vignetting the dark detail even to an extent where the actual bias light on the edges of the screen is getting crushed. Q7fn blooms. There's no way around that. It's what edge lits do.
that's because my bias light is not bright at all. do you realize the blooming artifacts would be the first thing you'd see on those shots as they would be overexposed? but that's exactly how i see those scenes with my own eyes. are you claiming i'm "hiding" blooming/flashlighting with the camera? come on now.

it's a bottom lit TV, btw, with about 20 zones.
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post #659 of 757 Old 04-08-2019, 09:47 PM
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Prometheus title scene comes to mind, but I'm not going to stop what I'm doing to prove a point to you...in the short time I was on this thread you've on some occasions tried to discredit members who have criticized the local dimming on the q7...unless you have a perfect edglit tv with absolutely no clouding then you've got a unicorn, but sadly that ain't the case for most. Both q7's I had were utterly terrible in HDR especially widescreen movies, and any SCI FI movie. I might be a bit more harsh given I prefer my Oleds...but what edge lit besides the 930e can have blacks close to a FALD? If that were the case then what were we missing here?
i'm not trying to say that Q7 is a perfect TV (read the thread) or discredit anyone, i'm trying to help. people who got similar panels to the one you posted went ahead and exchanged them and got exactly the opposite results - a great SDR performance and decent HDR one. to post nonsense like "it has no dimming zones and lights up the whole screen for HDR" is what discrediting the whole thing, not me.
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post #660 of 757 Old 04-08-2019, 09:48 PM
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in my case it's not nearly bright enough to hide the imperfections, especially from the camera that overexposes light bleed.
ha. any type of light like that can cause exposure issues with a camera/phone. but nice try. it's amazing that twice you've defied the odds and gotten a perfect js8500 and a perfect Q7. Wonder what the odds of that are. you should play the mega millions daily.
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