ben, are you wireless or wired?
are your issues limited to Netflix only? if not, what other apps are you having issues with?
do you have any devices connected directly to either input 1 or 2 and if so, are you having any ARC issues with them?
also, include your OS version and the last time you updated it or it was updated automatically.
TCL-65R615, 55P605 DV/HDR10 & 49S405 HDR10, Philips BDP7501, BPD7502 UHD Players
Oppo BDP-105D, 105, 93, Marantz AV7702MKII, NR1607. Xbox One S
Emotiva XPA5,UPA2, UPA200 & Mini X Amps
Speakers, Polk SDA-2, Monitor 10A & 5A, Axiom M80,
VP180, QS8, M2, QS4, ATMOS 7.1.4 & 5.1.2 NYGiants!