2017 Sony 4K - RVU - DIRECTV ISS “no longer supported” - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 1 Old 08-20-2018, 10:14 AM - Thread Starter
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2017 Sony 4K - RVU - DIRECTV ISS “no longer supported”

I had a tech over to set up RVU on my Sony TVs since it would work better with my automation systems.

Ended up being escalated to directv ISS - after the tech waited on the phone for someone to pick up for over 1 hour, they said that Sony 2017 and up TVs don’t support RVU anymore. Sony broke it in their firmware and hasn’t cared to fix it.

This is specifically with their latest Genie 2 HS-17. He said they don’t have any customers that have been able to activate a Sony tv since a firmware update that came out around the time they launched their new guide.

He said that all the major tv manufacturers won’t be supporting RVU in upcoming models either.
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