Maybe it’s because I’m retired and getting up there in age, but I would recommend against using verbiage like fraud. I do think mistakes have been made, but I doubt they’ve been intentional. Though unfortunate, it is COSTCO who is going to be held accountable, if you are unhappy. I doubt anyone here is really interested in taking up leagal action. If you are unhappy with your set, we know COSTCO will take it back without question. If personal property has suffered damaged caused by the TV purchase (delivery damage, unnecessary installation expenses, etc.) I have no doubt COSTCO will make you whole. But I think it’s unreasonable to expect COSTCO to make monetary adjustments because of inconvenience, high expectations, unexpected errors stemming from the manufacturer. But I will say, it doesn’t hurt to ask. Personally, I’m thankful for having COSTCO. Let me mention a short story regarding an experience I had with COSTCO. Some years ago, I bought quite a number of bottles of quality vodka for clients and friends. It was some fantastic price, like $16.00 a bottle. Before going home, I distributed all of them as Christmas gifts. I looked like a generous king amongst friends and clients. However, when I got home, my wife wondered why I had spent a large sum of money at COSTCO, when I was suppose to just buy eggs. Looking at the receipt I realized I was charged three times what I had expected. I rushed straight back to COSTO and found the manager. Apparently, the pallet of gin I pulled from was located under the wrong item description. The manager was aware that I was unable to return my purchases, since they had already been distributed as Christmas gifts. So, he apologized for the mistake, and refunded the entire difference in cash. He never once told me It was my fault for not paying attention to the item description. I was so very grateful. That was just one of many positive experiences I’ve had with COSTO over the years.