I'm having a problem and need some help watching Netflix, Amazon Prime, YouTube etc using the Sony apps.
I'm not getting audio from the TV to the AVR but if I select the TV Speakers it works fine.
I have the TV connected to the AVR via HDMI TV/eARC to AVR/ARC. No other connection.
I've checked the TV's settings and can't find anything and I've checked the AVR (Marantz 5011) and can't find anything wrong.
I'm sure it was working when I set up the TV last month when I bought it so I'm at a loss and hoping for some help.
I watch TV via cable box and all is fine.
I watch movies via a BD player and also use a Zidoo media player...all work fine.
It's just when I watch a show via the TV's apps so I'm thinking the audio signal is not being sent to the AVR.
Help is much appreciated.
TV: Sony XBR 65X950G, AVR: Marantz SR5011, Speakers: front/Paradigm Prestige 15B bookshelf, center/Paradigm Prestige 45C, surround/Paradigm Atom, sub/SVS SB3000, DVD: LG UBK 90 UHD DVD Player, Media Player: Zidoo Z9S, Remote: Logitech Harmony Ultimate Home