Hello, I'm new to the forum so forgive me if this has been brought up already, I couldn't find much about this issue with this specific model TV:
I purchased the X950G at Best Buy back in December and have had periodic issues with a blank screen when powering on. The issue is more likely to happen after the TV has been off (standby?) for several hours. I turn the TV on with the remote and I can see the back light come on and I can hear menu sounds if I move around, just can't see anything - no menu or input labels - nothing. I've since learned that if I just let it sit for 4-5 minutes, the screen comes on and all is normal again. Unplugging the TV from the wall for several seconds and plugging back in doesn't resolve this either.
I feel like the issue has progressed from when I since purchased the unit, but I've been pretty busy as this is a new house and perhaps I just didn't notice it at first. And once the TV is on and working, I don't think I've ever lost the picture until the unit has been off for several hours.
I spoke with Sony support, and the first tech remoted in and made some video changes and suggested a factory reset (which I did prior to making the call). Of course, as the TV had been on, there wasn't an easy way to test this until it had been off overnight. Issue returned and I called back in. Tech #2
checked firmware version, I'm running PKG6.3590.0512NAA, which he said is the latest.
came back and said this was a known issue with this firmware and that they were working on fixing this in the next release, though he couldn't provide an ETA.
Is anyone else seeing this issue? I worry that I have an underlying hardware problem that is getting worse. If that is the case, I don't want to miss the warranty period to get this fixed or replaced.