Does anyone have a fix for the Netflix sound problem that is plaguing me?
65" 950g. Connected to a Bose 700 soundbar. Symptoms: Cable, all apps work fine through the soundbar. Plugging in a USB flash drive with content works fine with the soundbar. But at least once a day, if I try to use the built in Netflix app, I get no sound. I can go directly back to TV and get sound with no problem. But almost nothing works reliably to get the sound back in Netflix. I have tried turning Pass Through off, but still get the problem. I thought turning off eARC fixed it, but this morning, tried to start up Netflix, no sound. Trying to switch to TV sound and then back to Soundbar sound doesn't usually work.
Different things can get it back, but nothing consistently. What worked this morning: with eARC off (may be a coincidence) sound did not work on Netflix. Tried to close it in Options/Apps and restart, nope. Exited, stopped it again in Options/Apps. Switched to TV sound, Started Amazon Prime, let it play through TV sound. Exited to TV, still TV sound. Started Netflix, it played sound through the TV speakers. Switched to external speaker, sound continued. Working now (with eARC on.)
This is ridiculous. This is not a cheap TV, and the built in apps are a major feature for many (including my wife who doesn't like having to change a lot including remotes to get Prime, Hulu, and Netflix.) Since the soundbar works fine with EVERYTHING: TV, cable, every app EXCEPT Netflix, there is clearly something in the Netflix app messing with the sound flow. Does anyone have a consistent fix for this?