Originally Posted by bobbyg53
Your X950G and our Z9Fs share the same firmware packages. Our YouTube app’s became stable for us after a previous FW update.
We are OCD about our home network equipment and managing the cable modem, which has minimized streaming issues for us. Here’s what we do:
1). Do not use Sony’s internal wifi, use ethernet cable from the TV to the wifi modem.
2). Use only Blue Jeans Cable BJC C6P Certified CAT6 ethernet cables throughout our home. Read about their testing on their website: https://www.bluejeanscable.com/store...bles/index.htm
3). Reboot the cable modem
daily by unplugging the power supply for 10 seconds, then plug it back in (clears accumulated cable modem cache and electrical anomalies, eliminates a LOT of issues). The cable modem and ethernet cables are the first things all streaming content go through; if issues start with either, nothing else will correct them.
4). Leave eARC OFF, it’s been a mess since Android 9 “Pie” was introduced. Sony has been “working on it” but no firmware fix released yet.
5). Set an HDMI port that is directly connected to a cable or satellite tv tuner to a STANDARD signal, not Enhanced as recently recommended in a Sony service notice. Also a mess since Android 9.
4). Replace ALL
HDMI cables with 28awg Certified Premium HDMI cables (we use Monoprice).
5). Perform a hard reboot (not a factory reset) of the TV after each firmware update.
Just for reference, TV is in general not very important to us except for watching sports (football), occasional movies, etc. I do like a quality picture and when I do watch something I enjoy things looking nice. 2 channel audio is a passion of mine so I do understand where you are coming from in your reply (I gave up 5 ch AVR listening about 10 years ago when I returned to 2 ch audio instead).
I do appreciate your list but at some level it still avoids what I cannot understand.
All 3 Sony TVs were bought in January 2020.
65 inch 900F in master bedroom - 0 problems with built in apps. Youtube TV never a hiccup. It just works.
65 inch A8G OLED in main family room. 0 problems with built in apps. Youtube TV never a hiccup. It just works.
85 inch 950G in downstairs family area. Youtube apps frequently require TV to be hard booted. Makes no difference if connected via wifi or ethernet cable. Multiple Ethernet cables used. All Cat 6.Same problem. Netflix app, Amazon Prime app, no problems
All 3 of these sets have the latest firmware but only the 950G has the app problems. If I do a hard restart daily on the TV it rarely has an app problem.
We have no satellite or cable boxes in the home. Only regular TV now is via Youtube TV. We decided to cut costs as compared to satellite.
If I had to do a hard reboot of our mesh network daily which in turn would create other issues I'd probably be more peeved!
I let go of this being an irritant once I realized neither Sony nor my local retailer were going to address the issue. I can do a power restart on the TV or use the Roke stick. am leaning toward the latter. It never fails. I would still prefer to have the Smart TV we bought to actually be Smart. Thus the question related to the 950H firmware, if anything in it had helped with the built in app issues some have reported.
I do appreciate the suggestions though. It just doesn't seem to me anyone should have to go through that to use the built in apps. I have had linux based things in the past that required a reboot every week or two, but that is a far cry from being daily. Our app lockups stay the same whether wireless or wired. Roku, just works. Makes it easier to see when the 900F and A8G on same network (wireless) have 0 app issues. Just something with our 950G!