2019 Samsung Q90R Owners Thread (No Price Talk) - Page 52 - AVS Forum | Home Theater Discussions And Reviews
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post #1531 of 7050 Old 03-31-2019, 07:30 AM
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Originally Posted by Blackvette94 View Post
What still is an issue for me with Samsung tvs is their motion, specifically their insistance to put 120hz PWM for game mode.
Oh no, I wasn't even aware of this. That's flickering like a CRT then. What a bummer. Coming from a flicker free Sony and as a gamer that is a deal breaker for me. LG C9 it is for me then.
It is not visible flicker unless you engage bfi. What it will do is cause a double image trail on 60fps content.

Even if Samsung chose to let game mode have 480hz pwm like their movie mode, that would be a real nice improvement. If only someone had access to letting an engineer there at Samsung know this. Many of their pc monitors are pwm free so they are aware of what it does to motion when pwm is on a low frequency.

Ultimately you need to see it in person to see if it is an issue, some actually prefer the look of this motion, so it is subjective.
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post #1532 of 7050 Old 03-31-2019, 08:17 AM
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Thanks! It appears to be almost 3 inches. That’s insane for a “No Gap” mount. I’m gonna have to accept that No Gap is just baloney.
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post #1533 of 7050 Old 03-31-2019, 08:22 AM
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The pixels are in the chip
Had a guy say that he bought a TV from a scam seller saying his 1080P set could upconvert to 4K way back in the day. On his invoice they actually added a digit to the model number, I told him to call the attorney general in his state because normally the scam guys will bait and switch but once a card is charge and those types of lies are said, that becomes fraud.
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post #1534 of 7050 Old 03-31-2019, 08:30 AM
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Thanks! It appears to be almost 3 inches. That’s insane for a “No Gap” mount. I’m gonna have to accept that No Gap is just baloney.
The distance from the wall is 0,47 inch.
In total there are 2 inch.
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post #1535 of 7050 Old 03-31-2019, 09:57 AM
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The distance from the wall is 0,47 inch.
In total there are 2 inch.
My expectation:

http://i64.tinypic.com/wbv57o.jpg
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post #1536 of 7050 Old 03-31-2019, 10:25 AM
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Originally Posted by EdFlo View Post
Thanks! It appears to be almost 3 inches. That’s insane for a “No Gap” mount. I’m gonna have to accept that No Gap is just baloney.
Those markings don't appear to be inches...

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The distance from the wall is 0,47 inch.
In total there are 2 inch.
So the distance from the wall to the back of the TV is .47 inches...?

Does it look like this (the right one)...?
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Shopping List:
TV: LG C9/C10, or Samsung Q90R, or Sony ...
Blu-ray: Panasonic UB820, or Pioneer Elite LX500, or Sony X800M
AVR/Pre-pro: Marantz 8805/7705 or 8012, or Yamaha 5200 or 3080
Speakers: GE Triton One.R, or ML ElectroMotion ESL X
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post #1537 of 7050 Old 03-31-2019, 11:12 AM
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I feel like to clarify this confusion of how 4k sets, like this samsung and last years q9fn upscales, or any recent samsung 4k tv upscales, I have no complaints. Last years q9fn does a much better job than my old ks9800 as far as "cleaning up a cable signal". And I'm sure the q90r takes it even further, it's really all source related at the end of the day. The better the tv, the better it will bring out imperfections in a poor picture unfortunately, but fortunately will also make a better picture look fantastic. Also no complaints of undersaturated colors on my current q9fn for what it's worth. If all you watch is cable, 1080p sets are just better at handling it. But good luck finding one 55 inches and higher in 2019! And no, 4k broadcasting will probably never happen considering abc and espn amongst others are still broadcasting natively at 720p since the birth of HD.

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Forgot to mention fox still 720 p as well. They may eventually start broadcasting in 4K once ATSC 3.0 is fully up and running. Unfortunately this might not happen till 2023. There are not even any tvs currently out on the market with a atsc 3.0 tuner installed which tells you that it is not going to happen for a while.


Finally watched my first 4k live sporting event through fubo tv phils vs braves on my 900 e it was a site to behold.
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post #1538 of 7050 Old 03-31-2019, 11:21 AM
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It's not as painless as you think. There has to be a defect on the tv. You can't just say oh i don't like the upscaling. What's he gonna say? He read on the forums that he has a defective internal upscaler? Then he's gonna take the replacement home and find out that cable TV looks just as bad, then go back exchange it for another model/brand and find out soon enough that cable TV still ain't any better. Then what is he gonna do? He's already flagged at that point for too many returns and may wind up with a TV that isn't even half as good as this one, all because of nonsense.

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You’re wrong. It is painless and I am speaking from experience. You are allowed to return the set for any reason within the return window, and you can do this over the phone. As I said, I had this same situation happen to me. On all channels my 4K TV at the time (Sony x950b) rendered cable TV slightly blurry (e.g., faces of NBA players and their names on the back of their uniforms) but Netflix and BluRay was perfect. I returned it for another x950b and guess what, that TV upscapled cable TV perfectly.

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post #1539 of 7050 Old 03-31-2019, 11:41 AM
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Does anyone have that link that was posted a bit ago that shows zone counts for the 2019 sets?
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post #1540 of 7050 Old 03-31-2019, 11:41 AM
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ARC Issue

Thanks to those giving ideas on my problem discussed in a previous note (sound will not play through Integra speakers when using Prime Video - only plays through TV speakers (all other sound works correctly through speakers).


Also in my note: everything else on TV is great, even up-scaling, with some details in my post.

Response to questions on ARC that I got on this forum after my post:

1) Yes, I contacted Samsung - 2 different tech calls couldn't solve - I registered dissatisfaction & their need to fix
2) Integra/Onkyo no help
3) Sound test did not run properly
4) I tried all other ideas here & found elsewhere but no solution (including power cycling, using different HDMI cables, reconnecting HDMI cables, resets, switching various related options off & back on, etc. on both TV & receiver


Other ideas welcome, thanks.
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post #1541 of 7050 Old 03-31-2019, 11:42 AM
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Originally Posted by Radvlad View Post
You’re wrong. It is painless and I am speaking from experience. You are allowed to return the set for any reason within the return window, and you can do this over the phone. As I said, I had this same situation happen to me. On all channels my 4K TV at the time (Sony x950b) rendered cable TV slightly blurry (e.g., faces of NBA players and their names on the back of their uniforms) but Netflix and BluRay was perfect. I returned it for another x950b and guess what, that TV upscapled cable TV perfectly.
No, you are wrong. There is nothing wrong with his set. It's cable channel that is crappy and blurry not his tv. His other sources look great, therefore it is a source issue not connection issue. What if he returns by using your ridiculous reason, and the new set he gets has a real panel lottery issue such as dse and vertical banding, and he takes it back to the store and the retail equation (third party retail protection firm) tells him this is going to be his last allowed return? He would've avoided that horrible situation by keeping his original set which had no issue other than this fantasy internal upscaler fake issue you diagnosed.

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post #1542 of 7050 Old 03-31-2019, 12:30 PM
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so, owners that have gamed on Q90 in Game Mode (with the 120hz PWM) - thoughts ? is 120 hz an issue at all to you ?
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post #1543 of 7050 Old 03-31-2019, 12:38 PM
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so, owners that have gamed on Q90 in Game Mode (with the 120hz PWM) - thoughts ? is 120 hz an issue at all to you ?


Gaming on a console so 120 is no issue, yet. With the introduction of PS5 I’ll be looking forward to 4K @ 120hz. At 60 hz 4K is beautiful.


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post #1544 of 7050 Old 03-31-2019, 12:39 PM
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so, owners that have gamed on Q90 in Game Mode (with the 120hz PWM) - thoughts ? is 120 hz an issue at all to you ?
Its no different to any other Samsung tv for the past 5-6yrs. They have been using 120hz PWM for half a decade or more. I would not look into that much, I would go audition a Samsung tv and see for yourself. It really comes down to preference, do you like your motion having a more defined but harsher transition between frames or a smoother one? Have you used a Samsung tv for games in the past 5yrs?
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post #1545 of 7050 Old 03-31-2019, 12:42 PM
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Originally Posted by UltimateDisplay View Post
so, owners that have gamed on Q90 in Game Mode (with the 120hz PWM) - thoughts ? is 120 hz an issue at all to you ?


Gaming on a console so 120 is no issue, yet. With the introduction of PS5 I’ll be looking forward to 4K @ 120hz. At 60 hz 4K is beautiful.


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He is not talking about running games at 1440p at 120hz or 1080p at 120hz on the q90r. 120hz pwm has nothing to do with this, if your gaming on a Samsung regardless if it is console or pc, you are looking at a 120hz pwm image. There is alot of technical information about this out there and rtings is a good place to get a more indepth explanation 🙂
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post #1546 of 7050 Old 03-31-2019, 12:49 PM
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He is not talking about running games at 1440p at 120hz or 1080p at 120hz on the q90r. 120hz pwm has nothing to do with this, if your gaming on a Samsung regardless if it is console or pc, you are looking at a 120hz pwm image. There is alot of technical information about this out there and rtings is a good place to get a more indepth explanation 🙂
I'll try, but it can be hard to get your hands on a Q90 in game mode + appropriate fast-paced content around here, hence me asking


I will probably ask rtings for more in-depth opinion too, when they do their Q90 review
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post #1547 of 7050 Old 03-31-2019, 01:49 PM
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No, you are wrong. There is nothing wrong with his set. It's cable channel that is crappy and blurry not his tv. His other sources look great, therefore it is a source issue not connection issue. What if he returns by using your ridiculous reason, and the new set he gets has a real panel lottery issue such as dse and vertical banding, and he takes it back to the store and the retail equation (third party retail protection firm) tells him this is going to be his last allowed return? He would've avoided that horrible situation by keeping his original set which had no issue other than this fantasy internal upscaler fake issue you diagnosed.

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We can agree to disagree. Thanks for the spirited debate.
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post #1548 of 7050 Old 03-31-2019, 01:53 PM
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Originally Posted by guddug View Post
Thanks to those giving ideas on my problem discussed in a previous note (sound will not play through Integra speakers when using Prime Video - only plays through TV speakers (all other sound works correctly through speakers).


Also in my note: everything else on TV is great, even up-scaling, with some details in my post.

Response to questions on ARC that I got on this forum after my post:

1) Yes, I contacted Samsung - 2 different tech calls couldn't solve - I registered dissatisfaction & their need to fix
2) Integra/Onkyo no help
3) Sound test did not run properly
4) I tried all other ideas here & found elsewhere but no solution (including power cycling, using different HDMI cables, reconnecting HDMI cables, resets, switching various related options off & back on, etc. on both TV & receiver


Other ideas welcome, thanks.
If you're not getting any sound from your speakers when playing the sound test, then you may have a defective OCB. My first TV would only play the test sounds for a second or two before cutting out.

I would call Samsung back and tell them you want them to replace the OCB and One Connect Cable. Don't let them talk you into just using an optical cable as a work around.

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post #1549 of 7050 Old 03-31-2019, 02:05 PM
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Anyone having handshaking issues with a pioneer receiver? It works fine with all devices except for my receiver which sometimes loses connection and have to do a hard reset. Receiver works fine on my other TV's.

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post #1550 of 7050 Old 03-31-2019, 02:19 PM
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Anyone having handshaking issues with a pioneer receiver? It works fine with all devices except for my receiver which sometimes loses connection and have to do a hard reset. Receiver works fine on my other TV's.

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Is this different than the ARC issues several of us have reported with our Onkyo receivers?

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post #1551 of 7050 Old 03-31-2019, 02:27 PM
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Is this different than the ARC issues several of us have reported with our Onkyo receivers?
I don't use arc I use optical so I'm not really sure. Could be related. Isn't onkyo and pioneer the same company now? Maybe this issue is related.

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post #1552 of 7050 Old 03-31-2019, 02:54 PM
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I don't use arc I use optical so I'm not really sure. Could be related. Isn't onkyo and pioneer the same company now? Maybe this issue is related.

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Yes they are. So it could be related if it turns out to be a problem with the HDMI boards in the OCB.

I only use the ARC port in my setup. I get dropped audio between the TV and receiver every once in a while, but never lose video.

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post #1553 of 7050 Old 03-31-2019, 03:06 PM
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It is not visible flicker unless you engage bfi. What it will do is cause a double image trail on 60fps content.

Even if Samsung chose to let game mode have 480hz pwm like their movie mode, that would be a real nice improvement. If only someone had access to letting an engineer there at Samsung know this. Many of their pc monitors are pwm free so they are aware of what it does to motion when pwm is on a low frequency.

Ultimately you need to see it in person to see if it is an issue, some actually prefer the look of this motion, so it is subjective.
Shouldn't that say: 'it isn't visible unless you're sensitive to it'
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post #1554 of 7050 Old 03-31-2019, 09:51 PM
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It is not visible flicker unless you engage bfi. What it will do is cause a double image trail on 60fps content.

Even if Samsung chose to let game mode have 480hz pwm like their movie mode, that would be a real nice improvement. If only someone had access to letting an engineer there at Samsung know this. Many of their pc monitors are pwm free so they are aware of what it does to motion when pwm is on a low frequency.

Ultimately you need to see it in person to see if it is an issue, some actually prefer the look of this motion, so it is subjective.
They partnered with Microsoft to provide game performance tailored specifically to the XBOX 1 X. Any further enhancements to the gaming options would need to be approved by the South Korea corporate office before the R&D department could even begin to work on addressing the issues mentioned. I would suggest enlisting the assistance of the guys at RTINGS. Your requests will get more attention if you can prove that SAMSUNG’s arch enemy (LG) offers the performance you crave in their equipment.
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post #1555 of 7050 Old 03-31-2019, 09:58 PM
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Those markings don't appear to be inches...



So the distance from the wall to the back of the TV is .47 inches...?

Does it look like this (the right one)...?
The premise of the so-called NO GAP WALL MOUNT is based on the erroneous assumption by designers that all vertical surfaces are completely flat. All you need to shatter this myth is a slightly warped TV frame and/or a wall with otherwise imperceptible surface imperfections. The only display I have seen that lays flat against a wall is LG’s Wallpaper OLED, and even they had to resort to magnets to achieve the illusion of a screen laying flat against a wall.
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post #1556 of 7050 Old 03-31-2019, 10:06 PM
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No, you are wrong. There is nothing wrong with his set. It's cable channel that is crappy and blurry not his tv. His other sources look great, therefore it is a source issue not connection issue. What if he returns by using your ridiculous reason, and the new set he gets has a real panel lottery issue such as dse and vertical banding, and he takes it back to the store and the retail equation (third party retail protection firm) tells him this is going to be his last allowed return? He would've avoided that horrible situation by keeping his original set which had no issue other than this fantasy internal upscaler fake issue you diagnosed.

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Valid points. My advice for anyone who is tempted to return a TV because of perceived poor upscaling performance with SD and/or HD cable signals is...go ahead and do it. You’ll be taking an unnecessary chance with the panel lottery, and someone who doesn’t give a rat’s ass about bit-starved, over compressed cable signals will thank you for it when they pick up an OPEN BOX RETURN set at a great discount.
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post #1557 of 7050 Old 03-31-2019, 10:17 PM
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Yes they are. So it could be related if it turns out to be a problem with the HDMI boards in the OCB.

I only use the ARC port in my setup. I get dropped audio between the TV and receiver every once in a while, but never lose video.
Onkyo AVRs have been noted in recent years for issues with their HDMI boards. My advice for those experiencing problems is, purchase another brand of AVR from your local Best Buy (so you can return it easily) and test it vigorously over a 72 hour period. Regardless of whether the problem lies with the AVR or the OCB, three days should be more than enough for the demons plaguing ARC to rear their ugly heads. The current implementation of this protocol relies heavily on the HDMI/CEC interaction across brands, and trouble-free operation is very seldom achieved.
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post #1558 of 7050 Old 03-31-2019, 10:24 PM
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Onkyo AVRs have been noted in recent years for issues with their HDMI boards. My advice for those experiencing problems is, purchase another brand of AVR from your local Best Buy (so you can return it easily) and test it vigorously over a 72 hour period. Regardless of whether the problem lies with the AVR or the OCB, three days should be more than enough for the demons plaguing ARC to rear their ugly heads. The current implementation of this protocol relies heavily on the HDMI/CEC interaction across brands, and trouble-free operation is very seldom achieved.
Which brand do you recommend for the least amount of such issues?

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post #1559 of 7050 Old 03-31-2019, 10:31 PM
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Originally Posted by Mikejl View Post
If you're not getting any sound from your speakers when playing the sound test, then you may have a defective OCB. My first TV would only play the test sounds for a second or two before cutting out.

I would call Samsung back and tell them you want them to replace the OCB and One Connect Cable. Don't let them talk you into just using an optical cable as a work around.
One should never call any of these manufacturers for tech support. You have no way of knowing whether you’ll ever recoup the time you’ll waste talking with a CSR reading from a script, or if the advice you’ll be given will actually result in a solution to your problems. Instead, engage them in an online chat; you’ll be given a ticket number which you can refer to if you need to do a follow up chat with them on the same or another issue. These tickets are logged in the system and the tech support managers are responsible for reviewing and acting on them. Encourage your AVSF mates who’re experiencing the similar problems to do the same, and share your experiences with the professional reviewers to get their input.
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post #1560 of 7050 Old 03-31-2019, 10:35 PM
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Which brand do you recommend for the least amount of such issues?

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I haven’t tested the current generation of Yamaha AVRs, but the 2017 unit I own worked well with the Q90R’s three predecessors. ARC behaved reliably, and I never experienced any dropouts or other glitches those TVs.
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