Well, as a matter of fact, when I unboxed the TV and removed those thick gray adhesive foam pieces that were on both sides of the screen, they were on pretty tight. When I pulled them off, a bit of the corner actually came up with it, which led me to believe that was film that needed to be removed. In addition to reading this forum, and remembering that many users reported having a removable film/screen protector on their Q80's that was not labeled and they didn't realize had to be removed. That is what prompted me to pull on the corner...as soon as I did, I realized how thick it was and that something was wrong.
I immediately called Samsung customer service and sent them pictures, as it was purchased directly from Samsung. They confirmed with me that the TV was defective and provided me a return shipping label to send it back. I just got FedEX confirmation that the TV was delivered to Samsung today...waiting for them to acknowledge it. I read the user manual...nowhere in it does it state there is a film on the TV. This is my 5th Samsung TV and all four of them had a removable screen protector. This is the first one I ever owned that doesn't have one- and believe me, the film doesn't go all the way to the screen edges, so it looked like something that had to be removed. Thanks for checking in.