Originally Posted by jimkar
What version firmware are you running, I am on 1356. Only other suggestion for the Google movie issue would be a factory reset on the tv.
Looks like I'm on 1356.2
Well I watched some programming on the TV without it hooked to my receiver and didn't notice any audio dropouts on Netflix or Prime.
So it's something in the link to my receiver.
I've tried different HDMI cables, same results.
This is the one I bought to connect TV to Receiver: K HDR HDMI Cable 10FT
iVanky High Speed HDMI Cable supports [email protected]
(3840 X [email protected]
), 1440P, 1080P, 720P, HDR, HDMI 2.0b.
I've tried Amazon's "generic" HDMI high speed with ethernet cables. Same results.
So now I've got to decide: is it the TV HDMI/ARC connection that's bad, is it the Sony Receiver STR-DH740 HDMI/ARC connection? Is that receiver too old? It says it supports 4K?
Hate to drop 300-400 on a new Receiver and it not fix the problem. Hate to return the TV if it's not the TV. Any other tips on troubleshooting?