2019 Samsung RU8000 Owner's Thread - Page 11 - AVS Forum | Home Theater Discussions And Reviews
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post #301 of 332 Old 03-25-2020, 03:19 PM
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Originally Posted by Mr BBi View Post
Since this is only my 4th post I can't post a image links


Service menu says 65S1AU0NR,...,...,NONE
Just hit 5 posts so...


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post #302 of 332 Old 03-25-2020, 03:27 PM
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Originally Posted by BillyNZ View Post
Hi,
Is the service menu the one that you access with an ir remote?
In that case, I can't get there and here in New Zealand we are in lockdown so I won't be able to get that remote for a while.
I don't know if this helps but another member asked me to check the sticker at the back so I've attached a picture.

Thanks!
This $10 remote off TradeMe works with "Display/Info + Menu + Mute + Power".
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post #303 of 332 Old 03-25-2020, 05:59 PM
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Use this to find out what panel you have

Option : 40A1UU7VJ,....,....,NONE (from the Service Menu)

40 = Size in inches
A = vendor / Manufacturer / where:-

A = Samsung Display
D = CMO (Chimei Innolux / Chilin /)
L = AUO (AU Optronics)
R = AUO (AU Optronics)
I = CPT (Chunghwa Picture Tube)
P = CMI (Chimei Innolux)
H = Sharp Display
S = Sharp / (Samsung China)
B = Beijing Optoelectronics

1 = Panel frequency where:-

6 = 50 (60Hz)
1 = 100 (120Hz)
2 = 200 (240Hz)

U = Panel Finish where:-

U = Ultraclear
A = Antiglare

U = Panel resolution where:-

U = UHD
F = Full HD
H = HD
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post #304 of 332 Old 03-25-2020, 06:03 PM
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Quote:
Originally Posted by Mr BBi View Post
Quote:
Originally Posted by Mr BBi View Post
Since this is only my 4th post I can't post a image links [IMG class=inlineimg]/forum/images/smilies/biggrin.gif[/IMG]


Service menu says 65S1AU0NR,...,...,NONE
Just hit 5 posts so...


Looks like you have a sharp panel

65=inches
S=sharp
1=120hz
A=anti glare
U=UHD
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post #305 of 332 Old 03-25-2020, 09:25 PM
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Quote:
Originally Posted by Mr BBi View Post
Same info as mine, except for the serial number...lol.

If you have an old Samsung remote laying around give it a crack. For the service menu I used "Info + Settings + Mute + Power".
Thanks for the info. I only have Sony remotes lying around though so I'll have to wait.
What's that menu for anyway?

Cheers!
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post #306 of 332 Old 03-25-2020, 09:45 PM
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Quote:
Originally Posted by ZXmat View Post
Use this to find out what panel you have

Option : 40A1UU7VJ,....,....,NONE (from the Service Menu)

40 = Size in inches
A = vendor / Manufacturer / where:-

A = Samsung Display
D = CMO (Chimei Innolux / Chilin /)
L = AUO (AU Optronics)
R = AUO (AU Optronics)
I = CPT (Chunghwa Picture Tube)
P = CMI (Chimei Innolux)
H = Sharp Display
S = Sharp / (Samsung China)
B = Beijing Optoelectronics

1 = Panel frequency where:-

6 = 50 (60Hz)
1 = 100 (120Hz)
2 = 200 (240Hz)

U = Panel Finish where:-

U = Ultraclear
A = Antiglare

U = Panel resolution where:-

U = UHD
F = Full HD
H = HD
Wow, that was very useful thanks.
I'm not sure how I feel about having a panel made by Sharp China though. If I'm not wrong, that means that Samsung is selling in New Zealand Hisense panel TVs while leaving probably the better quality Samsung panels for the American market (and on top, we pay more...).
This explains why my TV required such different calibration values.
It would be interesting to get more info about this panel specs. Hopefully someone can help with that.
Cheers!
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post #307 of 332 Old 03-25-2020, 11:11 PM
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Thanks ZXmat, appreciate the info, nice to know what I've got. Must admit I wish I'd spent the extra $500nz for the 65Q75. The lack of any real sharpness is quite annoying.


@BillyNZ any chance you could share your picture settings?...thanks.
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post #308 of 332 Old 03-26-2020, 01:52 AM
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Quote:
Originally Posted by BillyNZ View Post
Quote:
Originally Posted by ZXmat View Post
Use this to find out what panel you have

Option : 40A1UU7VJ,....,....,NONE (from the Service Menu)

40 = Size in inches
A = vendor / Manufacturer / where:-

A = Samsung Display
D = CMO (Chimei Innolux / Chilin /)
L = AUO (AU Optronics)
R = AUO (AU Optronics)
I = CPT (Chunghwa Picture Tube)
P = CMI (Chimei Innolux)
H = Sharp Display
S = Sharp / (Samsung China)
B = Beijing Optoelectronics

1 = Panel frequency where:-

6 = 50 (60Hz)
1 = 100 (120Hz)
2 = 200 (240Hz)

U = Panel Finish where:-

U = Ultraclear
A = Antiglare

U = Panel resolution where:-

U = UHD
F = Full HD
H = HD
Wow, that was very useful thanks.
I'm not sure how I feel about having a panel made by Sharp China though. If I'm not wrong, that means that Samsung is selling in New Zealand Hisense panel TVs while leaving probably the better quality Samsung panels for the American market (and on top, we pay more...).
This explains why my TV required such different calibration values.
It would be interesting to get more info about this panel specs. Hopefully someone can help with that.
Cheers!

Sharp panels are not bad at all

Here is a shoot out from a samsung tv with different panels.

https://www.rtings.com/tv/learn/panel-lottery-samsung
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post #309 of 332 Old 03-26-2020, 06:11 AM
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Thanks ZXmat for the link, I'm surprised with the results.
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post #310 of 332 Old 03-26-2020, 06:31 AM
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Hi BBi,

In regards to the TV calibration, this varies a bit even between different samples of the same panel and also over time.
What works for my TV panel and under my lighting conditions are the following settings:

SDR
Movie Mode
Warm 1 (I didn't compare it to Warm 2 that is the recommended one but I didn't like Warm 2 as a starting point).
Backlight: 47
Brightness: 1
Contrast: 46
Gamma bt1886 (after calibration it was closer to gamma 2.2 than the gamma setting 2.2)
R-gain: 22
G-gain: 8
B-gain: -22
R-offset:-3
G-offset: 0
B-offset: -3
Colour Space
Red:62/50/50
Green: 47/43/53
Blue: 50/70/67
Yellow: 50/30/54
Cyan: 42/50/39
Magenta: 67/42/50

HDR I haven't calibrated properly yet

Try them and tell us how it goes.
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Last edited by BillyNZ; 03-26-2020 at 06:41 AM.
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post #311 of 332 Old 03-26-2020, 09:14 AM
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I have received my 65RU8009 yesterday. Unfortunately the housing starts cracking noises immediately after booting up and continues 1-2 hours after turning off.
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post #312 of 332 Old 03-26-2020, 12:09 PM
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Quote:
Originally Posted by Rabunzel View Post
I have received my 65RU8009 yesterday. Unfortunately the housing starts cracking noises immediately after booting up and continues 1-2 hours after turning off.
Ugh. Based on user reviews, I remember lots of complaints about popping, cracking, clicking, and snapping noises on the 2018 Samsung models (esp. NU8000). But I have not seen as many complaints for the 2019 models, I was hoping Samsung had figured this issue out. There's a 19-page thread about this issue (with the 2018 models) on the EU Samsung support forum here:
https://eu.community.samsung.com/t5/...th/td-p/426860

...but I've never heard of a definitive fix.

Edit: in that Samsung thread there were a couple of posts about the noise possibly being related to owners leaving plastic wrapping on the TV frame, so I guess make sure you've removed any kind of stickers or wrapping on the TV chassis and frame.

Last edited by Number_6; 03-26-2020 at 12:13 PM.
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post #313 of 332 Old 03-26-2020, 12:41 PM
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[quote=Number_6;59413754]Ugh. Based on user reviews, I remember lots of complaints about popping, cracking, clicking, and snapping noises on the 2018 Samsung models (esp. NU8000). But I have not seen as many complaints for the 2019 models, I was hoping Samsung had figured this issue out. There's a 19-page thread about this issue (with the 2018 models) on the EU Samsung support forum here:
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post #314 of 332 Old 03-26-2020, 12:42 PM
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Cant edit my post, sorry. This is what i wanted to say: Thanks for your post! I indeed still have all the plastic on the frame. Will remove it now and post the result
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post #315 of 332 Old 03-26-2020, 01:21 PM
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Originally Posted by Number_6 View Post
Ugh. Based on user reviews, I remember lots of complaints about popping, cracking, clicking, and snapping noises on the 2018 Samsung models (esp. NU8000). But I have not seen as many complaints for the 2019 models, I was hoping Samsung had figured this issue out. There's a 19-page thread about this issue (with the 2018 models) on the EU Samsung support forum here:
https://eu.community.samsung.com/t5/...th/td-p/426860

...but I've never heard of a definitive fix.

Edit: in that Samsung thread there were a couple of posts about the noise possibly being related to owners leaving plastic wrapping on the TV frame, so I guess make sure you've removed any kind of stickers or wrapping on the TV chassis and frame.
Sorry for the spam i put into this thread. However i removed the plastic a few minutes ago and the noise is still there. At first i have thought it worked, but it was just silent around 30 seconds because i have touched the back while removing the plastic. The TV is usually quiet for a short while after touching the back. The noise is coming from all directions and lasts the whole watching time + 1-3 hours after turning it off. I have recorded it here: https://soundcloud.com/user243496861/stv
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post #316 of 332 Old 03-27-2020, 03:57 AM - Thread Starter
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Originally Posted by Rabunzel View Post
Sorry for the spam i put into this thread. However i removed the plastic a few minutes ago and the noise is still there. At first i have thought it worked, but it was just silent around 30 seconds because i have touched the back while removing the plastic. The TV is usually quiet for a short while after touching the back. The noise is coming from all directions and lasts the whole watching time + 1-3 hours after turning it off. I have recorded it here: https://soundcloud.com/user243496861/stv
I'd return it immediately. First time I've heard of this set doing that.
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post #317 of 332 Old 03-27-2020, 06:03 AM
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I'd return it immediately. First time I've heard of this set doing that.
Yes, there is no way it can stay like this. However i have contacted Samsung and they will connect to my TV on monday to check if the correct hardware is built in. I did some digging and im not the only 8009 owner with this problem. Really unfortunate because beside some smaller things like the terrible remote and menu i would be happy with this TV for that money. I also got lucky with the panel, it has no eye-catching bleeding or clouding. Just the usual vignette effect which is fine for me.
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post #318 of 332 Old 03-28-2020, 01:14 PM
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Moire effect

I know this was briefly mentioned in an earlier post but I am wondering if anyone else has or is experiencing a moire effect on some content with their RU8000?

I have the 65” U.S. version with a Samsung panel.

I had noticed the issue in the past but dismissed it as a problem with the content I was watching. However, I have noticed the issue multiple times since. I did not have this issue with my much older Panasonic LED LCD.

The earlier post mentioned the latest update (1352) fixes this issue?

The latest update available in the U.S. is still 1351.3.

Any ideas?
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post #319 of 332 Old 03-28-2020, 02:23 PM - Thread Starter
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The earlier post mentioned the latest update (1352) fixes this issue?

The latest update available in the U.S. is still 1351.3.

Any ideas?
You'll have to wait to get the update and see.
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post #320 of 332 Old 03-29-2020, 04:28 AM
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Seems you found my post. Glad you like Dynamic as I did at first. I've since switched to new settings as per this post.

https://www.avsforum.com/forum/166-l...l#post59021032

The following settings are what I use for my 65 inch FA01 panel. Your panel may vary!

Right now my SDR settings are:

Code:
Movie
Backlight: 48 (Set this to whatever you want but any higher isn't perceptibly brighter to me)
Brightness: 0
Contrast: 45
Sharpness: 0
Color: 25
Tint: 0 
Digital Clean View: Off
Auto Motion Plus: (Custom, Blur 0, Judder 0, LED off) 
Contrast Enhancer: Off (Set to Low if you prefer a brighter picture during dark scenes!)
Color Tone: Standard 
White Balance: (Same as RTINGS) 
Gamma: 2.2
Color Space settings: (Custom, same as RTINGS)
HDR settings (I don't play HDR because its somewhat dim, but if I have to play it, this works best for me, and can only be set when HDR content is playing on the screen. Yes, the settings stay put.)

Code:
Movie
Backlight: 50
Brightness:  0 (some say to make this higher but it just washes out the picture)
Contrast: 45
Sharpness: 0
Color :25
Tint: 0 
Digital Clean View: Off
Auto Motion Plus: (Custom, Blur 0, Judder 0, LED off) 
Contrast Enhancer: High (this is the 2nd most critical thing to set to get a bright picture) 
Color Tone: Standard
White Balance: (Same as RTINGS) 
Gamma: ST.2084 (set to 3, this is the most critical thing to set to get a bright picture)
Color Space Settings: (Custom, same as RTINGS)
Your settings are great. Thank you for sharing. I am using the same settings for SDR except for:

Backlight: 32
Sharpness : 10 (picture looked a little soft at 0)
Auto Motion Plus: off
Gamma: BT.1886 (2.2 was a little too bight)
Color Space: Auto

In an earlier post I stated that I was using natural mode but I finally switched to movie mode. Even though I liked the colors a little better in natural mode I never could get the skin tones to look right.
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post #321 of 332 Old 04-01-2020, 05:27 PM
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Quote:
Originally Posted by BillyNZ View Post
Hi BBi,

In regards to the TV calibration, this varies a bit even between different samples of the same panel and also over time.
What works for my TV panel and under my lighting conditions are the following settings:

SDR
Movie Mode
Warm 1 (I didn't compare it to Warm 2 that is the recommended one but I didn't like Warm 2 as a starting point).
Backlight: 47
Brightness: 1
Contrast: 46
Gamma bt1886 (after calibration it was closer to gamma 2.2 than the gamma setting 2.2)
R-gain: 22
G-gain: 8
B-gain: -22
R-offset:-3
G-offset: 0
B-offset: -3
Colour Space
Red:62/50/50
Green: 47/43/53
Blue: 50/70/67
Yellow: 50/30/54
Cyan: 42/50/39
Magenta: 67/42/50

HDR I haven't calibrated properly yet

Try them and tell us how it goes.

Cheers. Looks a lot better now, especially close of faces which previously were over saturated. I added Sharp +20 & Colour Tone = Cool.
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post #322 of 332 Old 04-02-2020, 08:54 AM
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YouTube app on the tv won't display anything higher than 1280x720 anymore. Anyone else experience this?
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post #323 of 332 Old 04-02-2020, 01:15 PM
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YouTube app on the tv won't display anything higher than 1280x720 anymore. Anyone else experience this?
I wonder if its to do with maximising bandwidth due to the corona virus. Netflix has dropped its bit rate to help with demand
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post #324 of 332 Old 04-02-2020, 01:49 PM
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I wonder if its to do with maximising bandwidth due to the corona virus. Netflix has dropped its bit rate to help with demand
Could be. Did you try it on your tv as a test?
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post #325 of 332 Old 04-03-2020, 02:26 PM
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Quote:
Originally Posted by ZXmat View Post
I wonder if its to do with maximising bandwidth due to the corona virus. Netflix has dropped its bit rate to help with demand
Could be. Did you try it on your tv as a test?

My YouTube is 720p, but you can change it to 1080p and you can bring up stats for nerds witch is pretty cool
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post #326 of 332 Old 04-03-2020, 02:30 PM
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My YouTube is 720p, but you can change it to 1080p and you can bring up stats for nerds witch is pretty cool
Stats for nerds is what told me I was getting 720p. How did you change it to 1080?
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post #327 of 332 Old 04-03-2020, 02:31 PM
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So I am considering picking this up from Sam's Club (75" for $1200), but am now curious about this panel talk. I see people asking about theirs, and posting...but do we have enough info to know what it means if you have panel X?

Do we (collectively) know if one panel is good, and another is not?

Thanks!
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post #328 of 332 Old 04-03-2020, 04:20 PM
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Cheers. Looks a lot better now, especially close of faces which previously were over saturated. I added Sharp +20 & Colour Tone = Cool.
Good to hear it worked for you!
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post #329 of 332 Old 04-03-2020, 09:51 PM
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Originally Posted by rodeoclown View Post
So I am considering picking this up from Sam's Club (75" for $1200), but am now curious about this panel talk. I see people asking about theirs, and posting...but do we have enough info to know what it means if you have panel X?

Do we (collectively) know if one panel is good, and another is not?

Thanks!
Not definitively, no.
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post #330 of 332 Old 04-03-2020, 11:57 PM - Thread Starter
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Originally Posted by rodeoclown View Post
So I am considering picking this up from Sam's Club (75" for $1200), but am now curious about this panel talk. I see people asking about theirs, and posting...but do we have enough info to know what it means if you have panel X?

Do we (collectively) know if one panel is good, and another is not?

Thanks!
There's reports both good and bad (but mostly good?) on each kind of panel so far except for the recent NZ panel so what I recommend is that you use Sam's Club 90 day satisfaction guarantee and return the panel immediately as soon as you see a defect until you get a good panel. The AV709 test disk on this forum has lots of patterns you can use to spot defects quite easily.
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