I bought a couple months ago a Samsung UN43RU7100FXZ in an offer that included a UHD Video Pack CY-SUC05SJ/XS. When tryed to watch the movies in there, the TV do not recognize them, showing like there were no movies in there.
I searched a bit and realized that the *.UM4 files were made for an older samsung TV models to be played, but not by the new ones. So, I complained to Samsung and the store of purchase, but either way I had no solution, they just tell me that I should formatt the HDD to use it like a storage device.
In searching for solutions, I found on AVSFORUM that some guys, in 2014, changed the type of file just by typing mp4 instead of um4. I tryed but it didn´t worked for me.
So now I am trying to find out if after these years a solution was found, or maybe I should just quit and formatt the HDD.
Any info you can share with me? advices?