Originally Posted by mxsledder
Here are a few more pics. Itâ€™️s a vertical streak or something and it doesnâ€™️t seem right. Iâ€™️ve owned many TVs and have not seen anything like this.
maybe this will sound stupid, please don't get affended - are you sure it's a scratch?
I suppose you only see it when sun light is just right?
Guess you would see it earlier if light is not an variable in this equation (i.e. when unpacking)
I had something on mine, but it wasn't like this - I saw it immediatelly after I install it on the wall - but it was just body greece - so it went down while cleaning
after that there was one time I got scared seeing something - but it turned to be just an reflection (this TV do get some pretty strange reflections)
Guess I would try to clean and clean that part and hope it would go away
But if it's really scratch I guess the only question is: "Are you still enjoying your TV fully?"
If not than I would try to return it - but I know what my dealer whould say to me: "your duty is to check the panel while unboxing and sign it off, so if you see this now you obiously scratch it yourself, "
I hope in USA customers have some more rights
Clevelend Plasma was always highly praised on this forum so I hope you'll have luck with their support