The Frame (2020) - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 55 Old 02-28-2020, 09:08 AM - Thread Starter
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Question The Frame (2020)

Looking at the specs for 2020, there does not seem to be any hardware changes from 2019 ? I know there is some updated software, now it will have an auto-creation, but am I missing something no changes hardware wise whatsoever ?
....No eARC..? I know there is no HDMI 2.1 in any sets except the 8K, but the other sets are getting the optional features from HDMI 2.1 for the HDMi 2.0 ports such as ALLM (Auto Low Latency Mode), and Variable Refresh Rate (VRR, FreeSync).....would this be on the Frame ......anyone have one of these sets yet ?


https://www.samsung.com/us/televisio...3tafxza/#specs

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post #2 of 55 Old 03-20-2020, 07:32 AM
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Here are the posted specs for the 2020 Frame. I didn't see a product page yet, just this support page. I believe that the QLED panel has been upgraded.
https://www.samsung.com/us/support/o...-tv-ls03t-2020

According to this page, FreeSync is on all 2020 QLED models, including The Frame.
https://www.samsung.com/us/support/answer/ANS00079940/

I just installed a 65" 2020 model, but haven't had time to calibrate and configure it yet. Will likely take some time over the weekend to play with it and post some likes/dislikes afterwards. I'm expecting there will be firmware updates pending.

EDIT: Here is a link to the 2020 product page:
https://www.samsung.com/us/televisio...n65ls03tafxza/

Last edited by ajstan99; 03-23-2020 at 01:29 PM. Reason: Added link to product page
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post #3 of 55 Old 03-23-2020, 02:45 PM
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OK, here's a quick, high-level review of my initial impressions, subject to change as I learn more about configuration and operation.

Summary: Easy to install. Some setup issues with the SmartThings app, but most were resolved by using the remote. Nice remote. Art Mode and great form factor are worth the additional price. Wow-factor upgrade in picture quality although viewing angle isn't the greatest. Sound is OK but recommend at least a soundbar. Some annoying default settings, but very happy after initial rough calibration. Knew there would be some tradeoffs in video quality vs. similarly priced units, but very happy with purchase so far.

Here are more details:

Installation - Straightforward. Only issue was the lack of grip from the provided drywall anchors. Couldn't get as tight as I'd prefer. Glad I was able to find a stud for two of the screws. May rehang at a later date with toggle bolts instead of the drywall anchors. Still sits tight and solid on the wall. Like the ability to make micro-adjustments to get the TV to level after hanging.

OneConnect Box - Love the concept and not needing to run multiple cables to the TV. Runs a bit warm to the touch. Worked as expected.

Setup - Setup through the SmartThings app failed midway through and I completed with the remote via the TV.

Smart Remote - Works well and controls cable box and Blu-ray player. Easy to pair.

Art Mode - Great solution for common areas where you don't want to see a giant black rectangle when powered off. The art gallery is super fun. Images can transform a room and make it an asset to the decor instead of a liability. Does very well in daylight and bright rooms. Worth the extra money for the aesthetic value. The two main issues are that the image does not darken enough in dimmer lighting so it looks like a backlit image. Also the mattes don't look as 3d as they do in the online photos and the "shadowbox' matte completely destroys the illusion of art. I think the beige bezel would look better and sell the illusion better, but I'm not going to spend an extra $249.

Ambient Mode - SmartThings app failed in setup and I don't yet have it working right.

Image Quality - I haven't fully calibrated the TV yet, but initially I'm happy with it for a TV in the great room. Doesn't have the viewing angle of the plasma in my home theater setup, but wasn't expecting it to. Some wash-out of image when moving to the side and/or sitting on the floor, but still provides a wow-factor with HD Blu-ray and especially 4K video from Amazon Prime. Head-on viewing is really nice. Does a good job scaling an HD signal to 4K.

Sound - OK for the size of the TV, but I got a Vizio SB3651-E6 soundbar and plugged it into the Anynet+ port. Turns on/off as expected and volume control works through the Smart Remote ot Cable remote. Still working through some issues where the subwoofer cuts out if the soundbar is not in Direct mode, but I don't think it's a TV issue. In any case, there's now more than enough volume and low-end for my needs. Another great recommendation from the Wirecutter. Can't believe it was only $179.

Menu (Smart Hub) - I need to see what configuration options there are (or what operational shortcuts I may be missing), but out-of-the-box it's annoying to need to make several clicks to get to the settings menu or to change sources. Also, the default setting is that the menu pops up whenever the TV is turned on, and I needed to change a setting somewhere to make that stop.

Default Settings
- The "Intelligent Mode" "Adaptive Picture" setting gives you a store demo-like image, but it goes overboard. I turned it off along with the Ambient Light Detection to calibrate. After calibration, I turn the Ambient Light Detection on as needed. I'm using the following across all inputs as a baseline (calibrated with the THX optimizer), but am looking forward to seeing what rtings.com uses when it performs its review of the 2020 model.

Brightness 45
Contrast 35
Sharpness 0
Color 35
Tint 0
Gamma 2.2

Clarity
Blur 0
Judder 3
Noise Off

Contrast Enhancer Off
Color Tone Warm 1
Gamma 2.2

So far it's a definite keeper for me. Feel free to ask any questions and I'll answer as best I can.
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post #4 of 55 Old 03-23-2020, 11:22 PM
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Thanks for the review. I have found this form factor interesting. What’s your take on something like this running 10hrs a day? Used as art signage maybe? Anything built in for scheduling on/off?
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post #5 of 55 Old 03-24-2020, 07:37 AM
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Originally Posted by scotter View Post
Thanks for the review. I have found this form factor interesting. What’s your take on something like this running 10hrs a day? Used as art signage maybe? Anything built in for scheduling on/off?
Glad the info was helpful. Here is what I know so far:

- There is a 10-year guarantee against burn-in for Samsung's QLEDs, including The Frame, for consumer use. The web page specifically mentions 2019 models and I believe that this program started with the 2017 models, but I contacted Samsung support and they said that the warranty continues with the 2020 models.

https://www.samsung.com/us/televisio.../burn-in-free/

- I haven't found an on/off timer, but Art Mode has a motion sensor with a timer of how long to shut off after the last motion is detected. You can also set Art Mode to shut off if the room is dark.

- 10 hours a day doesn't seem like it's out of scope, but I would still change the image every couple of hours (there is a slideshow function for your favorite images). At home, it's new for us and in a high-traffic area, so with the "stay-at-home" order in-effect for COVID-19, someone is either watching TV, playing a video game, sharing their phone screen or having fun exploring Art Mode, so it's on in some way probably 10-12 hours a day. Of course, it's way too early to know of any long-term effects, but I'm expecting it was built to be used this way.
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post #6 of 55 Old 04-27-2020, 09:22 AM
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Does anyone know why the models under 55" don't support VRR/FreeSync? Is it a hardware thing? It looks like all the panels are 120hz this year. Were the smaller ones 60hz before?

I would love to use a 43" as a PC monitor, but I would need VRR to make it work for gaming.

Thanks!
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post #7 of 55 Old 04-27-2020, 09:55 AM
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Quote:
Originally Posted by djn2004 View Post
Does anyone know why the models under 55" don't support VRR/FreeSync? Is it a hardware thing? It looks like all the panels are 120hz this year. Were the smaller ones 60hz before?

I would love to use a 43" as a PC monitor, but I would need VRR to make it work for gaming.

Thanks!
I believe there is a different panel used for the sub-55" models, which doesn't support several functions of the larger models. The Motion Rate 120Hz spec for the smaller models (vs. 240Hz for the larger models) would seem to indicate that they are still 60Hz panels.

Real Game Enhancer+, Motion Rate 240 and Wide Viewing Angle are the main display upgrades in the 55"+ models, and the larger versions also have a 40 watt instead of a 20 watt speaker system.

Here is a link to the spec sheet that lists some of the differences:
https://image-us.samsung.com/Samsung...t_03042020.pdf
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post #8 of 55 Old 05-01-2020, 01:39 PM
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The specs on the Canadian Samsung site show that the 43" The Frame 2020 model (QN43LS03TAFXZC) has FreeSync, ALLM and eARC.

Is that incorrect? I was planning on using one as a computer monitor in my home office in a work from home/console gaming/PC gaming setup. My understanding is it will do FreeSync 1440p @ 120Hz.

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post #9 of 55 Old 05-01-2020, 02:54 PM
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Quote:
Originally Posted by Nick V View Post
The specs on the Canadian Samsung site show that the 43" The Frame 2020 model (QN43LS03TAFXZC) has FreeSync, ALLM and eARC.

Is that incorrect? I was planning on using one as a computer monitor in my home office in a work from home/console gaming/PC gaming setup. My understanding is it will do FreeSync 1440p @ 120Hz.
The specs say “Motion Rate 120+” which would indicate a 60Hz panel.

https://www.samsung.com/ca/tvs/the-f...N43LS03TAFXZC/
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post #10 of 55 Old 05-07-2020, 11:50 AM
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I did confirm with Samsung that the 43" model uses a 60Hz panel and is not compatible with 120Hz resolutions.

That puts a damper on my plans of using it in a desktop system as a gaming monitor and smart TV. Now the question is, do I move up to the 55" model, or do I go with the 48" LG CX?

Main System: Vizio P70 4K TV. Selah Vigore Speakers. KEF Q100 Rear L/R, Mirage BPS 400 LFE Sub. (2x)Rythmik FM8 Subs. Denon AVR-X4500H Receiver. Lyngdorf TDAI-3400 Integrated (2 channel). Oppo BDP-103. Zappiti Mini 4K HDR. GIK 242 Panels, Tri Traps, Monster Bass Trap. Various Vicoustic Desktop: Dynaudio BM6A mkII. Paradigm SUB10 w/ PBK. Cambridge DACMagic+ DAC. GIK 242 Panels, Monster Bass Trap Master Bedroom: Vizio M55 4K HDR. BG Radia In-Wall/Ceiling Speakers (5.2.2). NAD T758v3 Receiver
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post #11 of 55 Old 05-07-2020, 05:53 PM
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With The Frame, you’re paying a premium for the overall form factor, Art Mode, and the included No-gap wall mount and One Connect box. All four of those features made it the choice for my main living area. Depending upon your priorities, you could get a similar spec TV for a lower price or higher spec TV for a similar price in the Q60/70/80 range.
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post #12 of 55 Old 05-11-2020, 08:11 AM
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Thanks for discussion regarding panel frequency on sub 55 models. I think I'll stick with 2019 version for a discount unless someone thinks it would be wise to pick the current model.

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post #13 of 55 Old 05-11-2020, 11:13 AM
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If you're thinking of a 55" or larger model, then I believe that the following are the main improvements you will be giving up by purchasing a 2019 version:

- Upgraded panel with "Dual LED" backlighting.
- If gaming is important, the 2019 manual shows 120fps support for only YCbCr 4:2:0, 10-bit.
- The 2020 model supports 120fps (8-bit and 10-bit) at RGB 4:4:4, YCbCr 4:4:4, YCbCr 4:2:2, and YCbCr 4:2:0.
- Upgraded Tizen operating system.
- Upgraded Art Mode with Curation feature.
- TBD on improvements to OneConnect Box
- TBD on FreeSync capbilities

There may be more items. You can download the manual from the support section at the bottom of the product page for each model.

2019
https://www.samsung.com/us/televisio...afxza/#support

2020
https://www.samsung.com/us/televisio...afxza/#support

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post #14 of 55 Old 05-14-2020, 01:23 PM
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So I purchased a 2020 43” version yesterday with the intent to just get it up on the wall and then subsequently figure out how to place and integrate the one connect box after the fact. The reason being that I was operating under the assumption that the OCB was too long to fit lengthwise between two studs in a standard wall box. My intention was to buy a strongbox 20x14” and mount the unit vertically. However- I just measured the included one connect box at 13.75 inches long. This means that a more standard sized wall box (~14.5 x 7” or 14.5 x 14.5) should work with this particular OCB. I thought I’d share this info for a quick peer review and will update once I attempt to install this in a Legrand/Chief 525 or 526 wall box.

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post #15 of 55 Old 05-15-2020, 10:23 AM
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Additionally I came across this chart which could be a resource for this thread. Here is some hardware that is suitable for the 2020 One Connect Box. The box is size the same size for all models except the 32" variant.
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post #16 of 55 Old 05-22-2020, 07:01 AM
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I'm just going to keep putting stuff in here that I discover on my own (Samsung support and documentation is so bad).

I bought a 2019 frame bezel for $49 bucks and put it on my 2020 TV. While you can't fasten it correctly to the TV, it does fit perfectly around the frame and is held in place by the magnet system. So it looks perfect aesthetically, but it could be pulled off fairly easily if, say, a child goes grabbing at it. I hope this helps. There are a few retailers that are discounting the older frames.

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post #17 of 55 Old 05-22-2020, 07:51 AM
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@jugsta - thanks for sharing your comments and info. There is a lot less activity here and on the AVForums regarding The Frame vs the Q60/70/80/90T, so it's good to have another person posting their experiences about the 2020 Frame.
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post #18 of 55 Old 05-22-2020, 08:18 AM
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I just purchased a 2020 43" The Frame for my desktop system as a computer monitor. I'm not a big gamer, so the 60Hz panel isn't the end of the world for me. I'll eventually add another Control4 controller for this system and tie my desktop system into my Control4 Home Automation system.

I'm also framing mine, but I'm using a Frame My TV Deco TV frame to give it that elevated look and feel. I'll post pics once it's all set up.

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post #19 of 55 Old 06-02-2020, 11:04 AM
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Rtings.com review of the 2020 Frame is out. Performance is between the Q70T and Q80T although it's much closer to the Q70T. With respect to 2019 models, it's between the Q60R and Q70R.

From the review:

PROS
Exceptional contrast ratio.
FreeSync support.
Great motion handling.

CONS
No local dimming.
Poor viewing angles.

OTHER
Impressive SDR peak brightness
Decent HDR peak brightness.

VS. 2019 FRAME
The Samsung The Frame 2020 is a very decent upgrade from the Samsung The Frame 2019. Aside from some minor differences in their outer design, the 2020 has a much higher contrast ratio and peak brightness. Input lag is also lower on the 2020; however, it's not as color accurate. There's some improvement in terms of black and gray uniformity, but this could be due to panel variance.

https://www.rtings.com/tv/reviews/sa...the-frame-2020
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post #20 of 55 Old 06-02-2020, 11:22 AM
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Question for 2020 Model

So, I have the 2019 - installed it a few months ago, and have had nothing by problems with art mode. Sometimes it will look paisley, sometimes it is all green. And, yes, sometimes it is actually displaying art - but not working correctly often enough for me.

Have you guys seen this before?

I am going to exchange it for a 2020 model (and pay the price difference) and hope this issue doesn't reoccur.... anyone else have this issue, with either a 2019 OR a 2020 model?
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post #21 of 55 Old 06-02-2020, 11:45 AM
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Quote:
Originally Posted by Mags44 View Post
So, I have the 2019 - installed it a few months ago, and have had nothing by problems with art mode. Sometimes it will look paisley, sometimes it is all green. And, yes, sometimes it is actually displaying art - but not working correctly often enough for me.

Have you guys seen this before?

I am going to exchange it for a 2020 model (and pay the price difference) and hope this issue doesn't reoccur.... anyone else have this issue, with either a 2019 OR a 2020 model?
That's the first time I've seen a post referencing this issue and I don't have the problem on my 2020 65" unit. If you've called Samsung, I'm sure they've put you through the basic steps of Resetting the Smart Hub and Resetting the TV. Even if you haven't, your best bet is to exchange it at the store rather than deal with Samsung for repair. If you plan on keeping this TV for 10 years, I think that having the upgraded, brighter panel of the 2020 model is well worth the extra cost.
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post #22 of 55 Old 06-02-2020, 12:15 PM
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Quote:
Originally Posted by ajstan99 View Post
That's the first time I've seen a post referencing this issue and I don't have the problem on my 2020 65" unit. If you've called Samsung, I'm sure they've put you through the basic steps of Resetting the Smart Hub and Resetting the TV. Even if you haven't, your best bet is to exchange it at the store rather than deal with Samsung for repair. If you plan on keeping this TV for 10 years, I think that having the upgraded, brighter panel of the 2020 model is well worth the extra cost.
Thanks for the feedback. I would rather have the 2020 - but now running into an issue: The one connect box is a long way from the TV - I purchased (for $300) the 15m one connect cable directly from Samsung.. they are now telling me that the '19 cable and '20 cable are different - BUT the 2020 cable isn't available.....

No matter which direction I go in, it appears to be the wrong one!
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post #23 of 55 Old 06-03-2020, 09:23 AM
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Quote:
Originally Posted by Mags44 View Post
Thanks for the feedback. I would rather have the 2020 - but now running into an issue: The one connect box is a long way from the TV - I purchased (for $300) the 15m one connect cable directly from Samsung.. they are now telling me that the '19 cable and '20 cable are different - BUT the 2020 cable isn't available.....

No matter which direction I go in, it appears to be the wrong one!
Nice setup. Seems like art mode would be perfect for where you have it mounted. Looks like you're experiencing the annoyances of buying the newest model where not all the accessories are available yet. Here are a couple of thoughts:

If you could live without Art Mode, a 2019 Q90R comes with the OneConnect box (the 2020 models don't), has a significantly better picture and viewing angle than The Frame, and would allow you to use the longer cable you already have.

If Art Mode is a must-have, is there a location where you can temporarily place the OneConnect Box that uses the shorter included cable until the longer one for the 2020 model is available?
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post #24 of 55 Old 06-03-2020, 02:37 PM
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Quote:
Originally Posted by ajstan99 View Post
Nice setup. Seems like art mode would be perfect for where you have it mounted. Looks like you're experiencing the annoyances of buying the newest model where not all the accessories are available yet. Here are a couple of thoughts:

If you could live without Art Mode, a 2019 Q90R comes with the OneConnect box (the 2020 models don't), has a significantly better picture and viewing angle than The Frame, and would allow you to use the longer cable you already have.

If Art Mode is a must-have, is there a location where you can temporarily place the OneConnect Box that uses the shorter included cable until the longer one for the 2020 model is available?
Well, I went to BB with the original 2019 one-connect cable that was in my box (since I used the 15m one I purchased separately). I asked if they could use my '19 cable with the 2020 TV they had on display - which they tried and it worked with no issue.

My hunch is, the Samsung person I talked to had no idea. So I ordered the 2020 and I should be good!
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post #25 of 55 Old 06-07-2020, 12:48 PM
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50" vs 55"

I'm planing to buy a frame this autumn. I want to have a 50" but the specs says that only 55" and larger has "Wide Viewing Angle". Is there anybody here that has compared one with and one without Wide Viewing Angle (2020 model)?

How are the viewing angles compared to my present TV, a Sony KDL-40w4500? If the viewing angles are at par with my present tv then I think i can live with the poor viewing angles.

I have no problems with the non high-end specs on the Frame except for the viewing angles. And it is hard to find out how poor a poor viewing angle really is...

I also have the option to wait until next year and hope that the 2021 versions have better viewing angles. They have to upgrade something every year.
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post #26 of 55 Old 06-07-2020, 03:21 PM
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Where are you seeing the “wide viewing angle” indicated? The Rtings.com review of the 2020 Frame (the link is a couple of posts back) contains objective measurements that indicate that the 2020 Frame has a very poor viewing angle. You need to jump to the Q80T or Q90T to get the “Ultra Wide Viewing Angle” technology. If viewing angle is important, consider either of those units, or better yet, an OLED.
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post #27 of 55 Old 06-07-2020, 03:44 PM
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I have the 2019 55 Frame. Some tips on art work for it. Most probably know but you can upload your own photos through the ST app easily. If the photos are 3840x 2160 res they fit perfectly.

You can search for wall paper with that resolution, save on your phone then upload through ST.

You can also purchase perfectly sized photos through Etsy for around $2-$3 each. Jut search frame tv.

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post #28 of 55 Old 06-08-2020, 02:05 AM
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Originally Posted by ajstan99 View Post
Where are you seeing the “wide viewing angle” indicated? The Rtings.com review of the 2020 Frame (the link is a couple of posts back) contains objective measurements that indicate that the 2020 Frame has a very poor viewing angle. You need to jump to the Q80T or Q90T to get the “Ultra Wide Viewing Angle” technology. If viewing angle is important, consider either of those units, or better yet, an OLED.
You can find it here

image-us.samsung[DOT]com/SamsungUS/samsung/us/tvs/spec/The_Frame_Spec_Sheet_03042020.pdf

and on the product pages on Samsungs web-page

(I'm not allowed to post links as I am a new member )

Viewing angles are important but they only has to be good enough. The problem is how to find out if they are going to be a problem or not.
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post #29 of 55 Old 06-08-2020, 04:27 AM
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Viewing angles are important but they only has to be good enough. The problem is how to find out if they are going to be a problem or not.
This TV is advertised for displaying artwork on the wall when not in use as a TV. Viewing angles are critical for artwork since it must look correct from any angle in the room as wall art. What's the point of having art that appears with washed out colors and raised blacks from all areas except directly in front of the screen? Standard VA panel viewing angles are terrible and Samsung should have used one of their ultra wide angle "QLEDs" for this model.
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post #30 of 55 Old 06-08-2020, 06:50 AM
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Originally Posted by VA_DaveB View Post
This TV is advertised for displaying artwork on the wall when not in use as a TV. Viewing angles are critical for artwork since it must look correct from any angle in the room as wall art. What's the point of having art that appears with washed out colors and raised blacks from all areas except directly in front of the screen? Standard VA panel viewing angles are terrible and Samsung should have used one of their ultra wide angle "QLEDs" for this model.
Couldn't agree more. I think (hope) this TV will eventually (2021, 2022?) have an Ultra-Wide QLED coating with FALD (closer to a flagship set). I do love these TV's though, they can really elevate a space compared to your standard black plastic box. When I'm finished updating my desktop system in a week or two, I'll post pictures of my new 2020 The Frame 43".

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