Originally Posted by gardennj
if you have a chance to see the TVs go by the picture. 2016’s $5k TV is 2020’s 1500 TV so what can feel like a wallet/price downgrade may not be.
Ask them to present you with 3-4 TVs you can pick from and go from there.
We dont have stores where they have the ZF9 anymore. Maybe when it just launched some of the bigger outlets in the country would have one on display. But now certainly not.
I asked sony if i could test it for one day but that was not possible when i accept the ZF9 i have to turn in the 940E right away. So no going back.
Well in this case the 1500 options from sony are way worse compared to the 940E. Local dimming performance is not even close. Contrast not close. Only brightness is now on par.
Originally Posted by nolimits76
First, how far have you elevated the matter? If you aren't talking to the CEO then you can go higher. Once you get their ear, I would explain how you are a Sony enthusiast and loved your 940E and you simply aren't satisfied with the replacement options. Follow up you understand their dilemma in the fact another 940E isn't a realistic replacement but plead the case they already have a SUNK cost to replace the unit and you would simply like to pay the difference to get a different model that will satisfy your PQ demands, allow them to make good for the portion of the costs as applicable to the 940E and also make a few dollars more by upgrading you. Convince them it's a win-win for all parties and you will sing their praises on all the AV forums you visit and influence other buyers.
Probably a long shot but I've played a similar game on other matters and when you get the right person and connect with them, you can normally get a different/better result.
If that doesn't work it boils down to this....it's a financial issue. I'd take the model that costs the most and will give you the most trade in at the local dealer. I'd try it out. You may love it. If not, then you use as a trade and spruce up for whatever model you want. At this point, you need to stop fretting over what you paid 3 years ago. Like I advised with Sony, those are your SUNK costs. No one would pay the same money for a 940E today. It sucks but that's reality. Staying in a bad deal because you can't get okay with sunk costs keep you bound up and doesn't allow you to move on. So I'd likely try the ZF9 and see how it goes. If it doesn't work, pay $1700 and get the C9. Or sell privately and maybe get more money for it. Either way, that's a great price to upgrade to a 77" OLED.
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Yeah i thought of that yesterday. i only spoke to the first and maybe second line. I will try to get in touch with the Special Care department. Maybe i can get something done there. But the helpdesk keeps telling me that they dont sell tv's them self and thats why its not possible to get different moddels. I do believe the not selling new units. But they must have refurbished AG9's aswell. They just have a list of units they believe are in the same tier as the 940E and are allowed to only offer those and not something from a higher tier.
I would rather have a AG9 then a C9 but not at that price difference. I do like Sony and prefer the brand but there are limits when quality is almost equal + the C9 has a lot of HDMI2.1 features the AG9 does not have that makes the AG9 and other oled's that are priced higher than the C9 a tough sell.
But i agree is should give it another go.
About the SUNK Costs. I knew the 940E would be cheaper half a year later. I was on sale for like 2500-3000 one year later. But i needed a tv at that moment back then. And it was future proof feature wise. It still is. I expected it to last 5 years. Sadly the first one had a issue after less then 2 and im now almost 3 years in.
So looking at that you can expect that you will lose a lot. I expected to get about 500-maybe 800 after 5 years of service. Almost a complete write off. But right now there are no LCD tv's that i think are better. Samsung Sux it just does not show creators intent. and that is a must. So then you have Sony. The ZG9 and ZH8 are good options but in a different price tier. And since i did not anticipate that i would replace it after 3 years there is no budget to pay 6000 extra at this point.
I don't mind paying 1700 extra. but i feel the store is trying to make a profit on the TV that they buy from me and on the C9 as well. And that is what i do not like about the current situation. And i did try to get a better deal but so far its not possible.